Clean, elegant, beautiful bags! These bags have to be one of my favorites. All of them look so timeless and just gorgeous! This location has great employees and service! I enjoy coming here every time im in vegas, which is a lot! They have so many choices its hard to choose! The bags are pretty affordable and also can be very expensive. read more

I've been in this store several times and always treated with courtesy. Recently went in to purchase a new handbag. Armando was so helpful, walking me through all my options until we found a bag and color that I loved. I'll always shop here for my YSL needs. read more

Dawn was amazing! I had never purchased a YSL purse before and decided to venture in due to being in LV. I have been looking for a black evening purse for a while. I usually carry LV and I just hadn't found one with LV that I liked. Dawn was happy to show me several styles and with a little more conversation she was able to direct me to a limited edition purse thst I feel in LOVE with! She didn't push us to purchase anything instead educated us and showed us styles that she thought I would love. Great job Dawn you are a gem! read more

Saint Laurent - Leather Goods Near Me - Las Vegas, Nevada

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We walked into the lovely store we were greeted by Zack. We were looking for a birthday present for my son and he was the most helpful. He has impeccable customer service. We definitely will be back to visit the store because of Zack. Thank you so much for making our shopping experience so wonderful. read more

So I decided to treat myself to a lavish gift, because why not I'm totally worth it (lol, JK well 1/2 kidding). I strolled over to Dior first and eyed the new Saddle Bag in black, but opted not to purchase it. Made my way to YSL or forgive me it's Saint Laurent now. Was greeted upon entering and asked if I was looking for anything in particular. I scanned the shelves and spotted the YSL Sunset Medium Chain Bag in Smooth Leather - the BOB (black on black) version. I must say, she was sexy as hell. Erika was very helpful and showed me a few other bags, but I had already decided that I was getting the Sunset bag. I asked her to let me think about it for a bit. She gave me my space and said to let her know if I needed further assistance. I stood there and pondered over whether I NEEDED it or WANTED it. Well after several agonizing minutes, I convinced myself it was both. I called Erika over and asked her to box it up for me. As I was leaving the store I felt a tiny twinge of guilt over my self-indulgence which quickly dissipated as I walked toward my car. At the end of the day, life is short. Do what you want or in this case, buy what you want whenever you want as long as you're not affecting anyone else :-) Thanks again Erika. Who knows, I may be back soon for that WOC (wallet on chain). read more

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First time checking out this store, and was a great experience! I was looking for a crossbody bag. Alex helped us find exactly what we were looking for. He showed us so many different styles and colors. I was able to try them on, see what looked best. I ended up getting a beautiful one for my bday!! Yayy! And turns out Alex and I share the same bday:) Store is neat and organized and service is so friendly. read more

Saint Laurent - Leather Goods Near Me - Las Vegas, Nevada

we waited outside for like 3 minutes until a couple walked out. Was greeted by Iris who was so amazing! We will for sure be shopping with her every time my hubby lets me decide what bag I want from YSL. Anyways their customer service at this location is one of the best I've ever experience. Iris helped me decide what bag I really wanted. She was so patient and so sweet. I recommend her to anyone. Whoever is interested in a bag or anything from YSL ask for Iris. I knew what bag I wanted when Iris bought out the bag but my hubby wanted me to look around at other stores before deciding on this one bag I had my eyes on. Iris gave her business card to us and did not change her aura when we told her we will be back. Usually a sales rep from a high in store would change when we say we will be back, mind you we don't ever go to that rep when we do return to that store. We ask for another sales rep. Anyways what we liked about Iris, she did not judge us in anyway, stayed her sweet bubbly self. We returned and Iris was busy but a guy helped us until Iris was available. He's in the back of her in the picture. He was wonderful as well. Even if he was more on my hubbys side with what bag I should've got. Lol he really was great. Like I mention earlier this location customer service is really the best ever. Thank you so much YSL and especially Iris. read more

Saint Laurent - Our beautiful sweet helper Iris - Leather Goods Near Me - Las Vegas, Nevada

Shout out to Justin at YSL! I called a few weeks ago to ask about a few specific bags being in stock. He put the two I was debating between on hold for me. Unfortunately my cat passed away so I was unable to come in that weekend and told him so. The following week Justin checked up on me to see how I was doing with my recent loss. That was truly so nice of him and he didn't have to do that. I really appreciate it. I came in the following weekend and chose the bag I wanted (it was a birthday gift from my husband). Justin was in and was great. Along with helping me choose a bag he also let me try on a bunch of belts so I could narrow down my size. I've already texted him for info on color transfer and leather cleaning lotions. I already can't wait for my next purchase! read more

Saint Laurent - Leather Goods Near Me - Las Vegas, Nevada

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Aldo is amazing and has top (top!) tier skills in both fashion and customer service. He'll also steer you in the right direction for what's going to look great on you. Highly recommend! read more

Excellent customer service by Jefferson. I was in and out in less than ten minutes and purchased exactly what I wanted. read more

Saint Laurent - Leather Goods Near Me - Las Vegas, Nevada

We did not fit their idea of a customer, the only polite person in there was the security guard. All the sales people were speaking in Spanish to their customers. I asked to see a phone case and she told me it was for the NEWEST iPhone, I said ok, which model.. "the newest one", I smiled and repeated myself, "which model", she says the iPhone 9. HUH?? So my husband is walking around and notices the phone case too. He knows my taste, says honey look at this phone case, I replied the pink one? He laughed, the sales person again says, yes for the iPhone 9, my husband laughed and said, what??? She says yes, because the camera lens go "this way, not that way" She meant vertical instead of horizontal. I showed her my phone, you mean LIKE THIS ONE.. she just stared. I said, BTW this is a X, the newest phone. We didn't buy the case, she was too interested in speaking Spanish and helping other customers. Very sad, it's a beautiful store but not friendly. read more

I'm not quite sure how I feel about my experience here at Saint Laurent. It wasn't a bad one....but it wasn't all that great either. It was certainly no Louis Vuitton, Chanel or even Bottega Veneta. Located on the second level, next to Prada, this was my choice of store for my Christmas present this year from my boyfriend. We came on a Sunday early afternoon and we were the only ones in the store. I quickly scanned the place and there was one security guard and three sales associates. I already knew what I wanted so I headed straight for my purse/wallet-on-chain. A sales associate approached me and suggested a few ideas on how I can wear it in different ways/style. She was there....but not really there if that makes sense. She was friendly though and I'm glad she didn't have a snotty attitude. When I told her this is the one I want, she went to grab my item from their back room. Boyfriend went to pay while she wrapped my wallet-on-chain nicely and boxed it up. I don't think I'm spoiled from other luxury brands but this felt like a ho-hum experience. It was literally enter the store, buy what you want, and exit. I guess we didn't look like we needed a drink either (Pellegrino water) because they never even bothered to offer. And we weren't dressed like running an errand to Target. read more

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Indian short lady is always rude towards customers I was there and she was being extremely rude calling people stupid, if I was the manager I would fire her immediately. read more

I'm so sad and disappointed in this store. I bought a bag and as stated on their world wide website you have 14 days to do a full refund so we brought the bag back to the store and the salesman tried to say they only do store credit which by law and by their worldwide website is falsely inaccurate. So what we ended up having to do was we left the bag in the store and just walked out and then called our credit card company. Horrible customer service and I will no longer be buying from this company and I don't know why the sales man would lie when I clearly know the law as well as ysl refund policy and I have attached photos of the bag being left along with their refund policy. Don't buy from this location they have the worst customer service and I have bought thousands of dollars and I'm so sad because this situation has never happened read more

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I had an appt to get my measurements for new suits at a haberdashery on the strip cuz I LOST WEIGHT but as soon as I parked I realized that the appointment was supposed to be a day later LOL. So I decided to instead drive to Crystals since its close and buy something nice for Lunar New Year. I went to Gucci and they did not have the canvass I wanted for a briefcase. Zegna and then I realized Im 20 years too young for their bags. So then I went to Saint Laurent. I actually already had a briefcase in mind there that I like. The staff generously welcomed me. Alex assisted me and I showed him the pic of the briefcase I wanted. He showed it to me and even talked to me about the bag's details including the fact that they only made a handful of this particular bag. He also gave me some company background since it is my first Saint Laurent. So I bought it and I stopped by clutches and Alex generously spent the time to show them to me one by one. I am very satisfied with the service and I like how my briefcase shows a more old world side of me but at the same time I dont feel like im in my 50s. btw im reading the other comments talking about feeling disrespected. I was off from work and totally dressed down.. almost like a penniless teenager but they were very nice to me. I just made sure that I act like a normal disciplined person that I normally am. Sometimes people come to these shops half drunk after partying at Marquee and expect "world class" service just sayin. read more

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Madison was a tremendous help both in person and not. She has helped make it incredibly easy to order items & also picking items out in store. I highly recommend stopping here and paying her a visit for all your YSL Goods. Not only was the item I placed an order for shipped quickly, she also made sure everything was perfectly packaged. read more

I have been looking for a nice handbag for my achievement in getting straight A's during my first year of graduate school, and nothing at Valentino made my heart skip a beat (but the shoes definitely did). It's been a long three month search. After looking online, I saw the most gorgeous bags on YSL's site. Walking in later in the evening on a Tuesday it wasn't too busy. I was worried I'd have a similar experience as those of previous Yelpers saying that the store associates were really snooty. It was the complete opposite. My sales associate Chris was so nice & charming and had options for every concern I presented him. I told him I liked nude/grandma colors and I wanted an envelope style bag. This strap is too short, I like the bag but not the chains, this chain hangs too low to the floor, etc. In the end I walked out with a dent in my wallet, but a gorgeous new purse!! read more

Prior to arriving in the store, I had already gone to the Wynn to see if they had my size in the Cassandra heels and they did not. I was directed to YSL at the Crystal Shops as it was one of the few stores that had my size. I called YSL before going to see if they had my size and was greeted by Josh, on the phone. He was very nice and helped me make sure the shoes were in store and they were. HALLELUJAH!!!! At this point, I already knew I was going to buy them because I've been very fond of the shoes for about three months prior and wanted to splurge. Upon entering the Crystal shops it is so pristine and fancy and well kept. All the high end shops are there from Hermès, Hublot, Chanel, etc... it's like Rodeo Dr but on steroids. I finally make my way up to YSL and I am greeted automatically and ask for Josh. He informs me that the shoes are with the courier and will shortly arrive in the next 20 minutes. Usually, if I put something on hold and it isn't there my first reaction would be to get a little upset but I already knew how the shoes felt and looked and knew I was purchasing so I didn't mind waiting. In the meantime, they gave me the same shoe in a different style to make sure the size was right for me just in case, which was cool. They didn't just want me walking out with something. They also gave me champagne and water so now I really did not mind waiting (lol). It was also pretty busy and they still made time to make me feel important. The shoes finally come in and I buy them. I am still so in love with them! The customer service at YSL - Crystal Shops was top notch and I didn't feel like they had a snooty vibe unlike some places. Josh and Zach were really helpful and for my next purchase I would go back or recommend them. read more

Saint Laurent - Shoes - Leather Goods Near Me - Las Vegas, Nevada

All things pretty and durable, Saint Laurent is my go to bag and last night is when it happened. The staff was very friendly and nice allowing me to look at all the sparkly things I needed. I ended of settling on a small leather bag black in color. They wrapped it all up for me and put it in the cutest bag. The Saint Laurent team is so beautiful and so are their bags read more

Saint Laurent - The Saint Laurent handbag ended up purchasing - Leather Goods Near Me - Las Vegas, Nevada

Shopping at designer stores can be a hit or miss on customer service but when I walked in on a Saturday morning, I was quickly greeted by several associates. Jefferson helped me and was SO helpful! He found the last pair of tribute sandals in vintage brown in my size! He explained the process of a deposit being needed since it would be shipped from another state. He was so personable during my visit. He kept me up to date via texts on the status of my order and sent me a video of them once he received them. If you stop by this store, ask for Jefferson , he's the best! read more

I reside in a city so fabulous that wearing a sequin dress everyday is normal. That being said, the sparkles must be accompanied by flattering shoes. Had no idea that comfortable high heeled shoes exist before discovering YSL. My first purchase was a pair of YSL high espadrilles. My first pair of YSL espadrilles were so comfortable and chic, that I purchase two more weeks later. YSL espadrilles allow me to walk over a mile a day, pain-free. I've since added a pair of gold strappy YSL sandal stilettos. And have danced for hours in them. I am very thankful for discovering Saint Laurent. And look forward to more YSLs auspiciously dressing up my feet. read more

Alex is amazing!!!! He has a great eye and is super friendly and accommodating. Definitely ask for him foe the best experience at YSL @ Crystals!!! They have a vast inventory and the most beautiful jackets. read more

I wasn't sure what I wanted to spend my husbands winnings on and the staff helped me to pick the most beautiful luxury purse that I own and I love it!! read more

Saint Laurent - Leather Goods Near Me - Las Vegas, Nevada

A wonderful sales associate makes Zac helped me find the beautiful "envelope medium bag in black with silver hardware". Even though the store had closed while I was shopping, he was so patient to help me find the bag and perfect color combo for me. He truly deserves recognition for his patience and truly understanding that buying this bag was a big deal for me. He took his time to show me many options and introduced me to the "Small Lou Lou" (which I couldn't stop thing about and purchased when I got home as well ) If you stop by this location, I would definitely ask for Zac because he will give you the experience you deserve read more

I try to refrain from reviewing large companies but I like this YSL location. I haven't been to the other new stores in Vegas, but the associates at this location have always been nice. I think for luxury retail it's hit or miss whether you get a helpful or pretentious employee. All the associates here were younger and more casual versus your normal stiff suits. I've seen a lot of harder to find color ways here like the black on black products as well as various velvet purses I never see at Neiman or Saks. I believe the girl who helped me was named Jennifer... she was younger and asian. I bought a wallet on chain and she was even able to exchange my new card holder I bought at another location for the color I wanted! I was surprised she was able to accommodate, since I really wanted my wallet to match my bag. I misplaced her name card but she was so nice and patient. Sometimes they have sales... you may have to ask cause it's in a back room. read more

I gave this store 2 stars instead of 1 because of Kevin. He was very friendly and professional. Otherwise there was this small, disrespectful, immature boy (sales associate )who was making fun of people and I called him out and of course he acted like he had no idea instead of just owning up to his lack of professionalism at his workplace. You know it really boggles my mind when people working in sales for a luxury brand act better than the customers. Umm I'm here on my vacation shopping where you work. I don't work here, you do. You don't own the store, you work there.... so do your job and serve the customers. The end. I really enjoyed buying my bag at the other location where the associates work for their pay. read more

I went to Saks Fifth, Nordstrom, Neiman Marcus, & none of the stores had the card holder I wanted. I called the other two YSL stores in Las Vegas and they either had a poor selection of card holders or were out of stock. I finally called this store by the crystals and the lady on the phone was very helpful and trying her best to describe which card holders they had in stock. I was looking for a red/burgundy and this was the only store that had it which is why I came here (the other two YSL stores only had white and blue). It was the one I originally wanted to buy because it's the one my boyfriend has but just old. I ended up buying something different and went for something more bold. Eileen was so nice enough to actually text me pictures of the ones they had which made it even easier for me since I was 20 minutes away and keep in mind I was in a rush because I had to catch my flight in a couple hours. It saved me so much time. I was trying to buy a Christmas gift for my boyfriend and trying to make my flight in time. I want to give a HUGE shoutout to Eileen for the excellent customer service she provided over the phone. She was very professional. So was nice enough to even hold the product for me so I can just get their and purchase it. When I went to the store an hour later Eileen wasn't there but another lovely associate approached me and ready to help me out. Even though I already had a product on hold I saw other stuff in stock that I wanted to see and she was so nice enough to show me and personally give me their opinions. I love it when associates are bold enough to give me their opinions and which they think is best rather than telling me oh whichever you like. I'm so indecisive so it's quite difficult for me to figure out which I would get so I love others insight. Iris helped me out at the store with my purchase for something that wasn't in stock and it arrived to the store in one day and she was able to ship it to my home the next day. I also asked her if she can gift wrap it because it was going to be a present and she did so thank you for that. It arrived to my home very fast! Eileen was able to update me with the tracking and shipment information. Point is IRIS XI and EILEEN provided excellent customer service. I was here on a quick girls trip and made a pit stop here and they treated me with great customer service, and went out of their way to help me. I will definitely be coming back to this store and will tell everyone about these two lovely ladies. If you guys are in Vegas and want to buy something nice or interested in going to YSL you need to shop at the crystals and visit IRIS or EILEEN they will go out of their way and treat you like royalty. Thank you guys so much. See you soon read more

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Shot out to Q for always reaching out with a size 35 very professional kind an funny an the manager is great there not pushy but friendly an honest next time u are in Los Vegas an looking for shoes bag glasses stop by ysl at the form one word Quality read more

Saint Laurent - Leather Goods Near Me - Las Vegas, Nevada

First time YSL buyer for my wife. Sarah helped me from the time I walked in until the final purchase. The no-pressure approach and help based on what I was looking for was incredible. Despite living across the country, I'll definitely purchase from Sarah next time. Thanks a ton! read more

It was my first time buying from YSL and after looking at reviews of other stores, I decided to check out the location at the crystals. Upon entering, Zoe greeted me right away and asked if I was looking for something specific. I told her I was interested in a small black bag with black hardware and she immediately brought out some recommendations. I asked to look at some other bags and she was quick to bring them out for me to try on. She was soooo helpful and sweet! She did not rush me and gave me time to try on each bag. She even let me add stuff into the bags to make sure all of my essentials fit inside. I decided on getting the WOC and before packing it up for me, she let me inspect each bag for any scratches and/or chips on the hardware. The first two bags had very small scratches and she did not mind bringing me a new one if I was not satisfied with the quality. After bringing out the 3rd bag, I was finally satisfied! Thanks so much for your help Zoe! You definitely made my first YSL experience a great one! read more

Just bought my first YSL and it was all due to sales associate, Kevin. Honestly, i walked in to see if the style fit my need, but Kevin was really patient with my very picky choices both with style and price. I wish all high end sales associates were like him. Shopping would be so much more fun! read more

With the look we got upon entering Saint Laurent, you would have thought we were hobos entering Buckingham Palace. Two employees exchanged looks of disgust as we walked in to the store where I was legitimately considering purchasing a pair of shoes. Guess what guys, not everyone who is touring the strip wears their Sunday best when it's 100 degrees outside and there are about a million people in a hundred square foot area on the sidewalks. I'd rather not step in upchuck with my Loubous, or have someone dump their bright red drink on my handbag.... not to mention practicality when browsing around in the aforementioned conditions. Ugh. Get over yourselves. You've lost a customer who likely would have purchased a handbag or shoes. I won't be wearing and advertising your brand, ever. And let's say I popped in just to take a look. Who cares!? I should probably note that we weren't even dressed like hobos.... just normal summer clothes and sandals. Ugh. Take some notes from your much more welcoming competitors in your general vicinity. read more

An incredible shopping experience! This was my first YSL purchase and I had such a great experience that I had to proceed with my purchase. Chris was absolutely amazing and provided outstanding customer service. Chris listened to the type of bag I wanted to purchase and gathered a great collection to help me make my decision. Chris was very patient and helpful. I walked out with the perfect bag! 10/10 experience and will definitely purchase from this location again! read more

The service here is great compared to other stores I have been to in this shopping center. I was helped by a young woman when I came in and I wish I had gotten her name she was very helpful and friendly. read more

I had a wonderful shopping experience at this particular Saint Laurent store. I've visited others, but this store convinced me to purchase my leather goods here. Unlike other Saint Laurent stores on the strip, this by far has the friendliest sales associates. Dawn was phenomenal. She was so patient in assisting and finding the right stuff for me. Iris and Andrew were wonderful as well. I will definitely be back to purchase more! read more

The customer service at this YSL is appalling, never returning and I would encourage others to go elsewhere unless there's a drastic change. Regardless of attire, customer service should be extended to all customers, whether you come in to browse or make a purchase. The salespeople here need to get off their high horse, you work retail. I could care less if you think you're a class higher just because you're at YSL. Don't judge a book by its cover, period. I left my Prada and Chanel at home, so I came in here dressed pretty casually. Regardless, prejudging people based on what they have on? Rude. Not everyone is going to come to Vegas all decked out. Shame on these people for acting this way. So here's why I have a major issue with this place. I came here and I spoke directly to a sales manager about the purse I wanted. If I was so broke, how would I know the pricing, styles and options for all your purses? I knew exactly what I wanted and planned on spending some g's on myself and for my family. My first encounter was fine and it was pretty empty when I came in. I was told the purse would be placed on hold for me because I planned on coming back before heading to the airport the next day. I was actually pretty happy and even mentioned to my husband that I was glad they didn't pre-judge me even though I didn't wear any of my designer things. Boy was I wrong, SMDH. I came the next day, extremely irritated with the customer service. Dirty looks and snobby attitudes, are you serious? Isn't your job to make a customer feel welcomed? I asked for the purse that I "had" on hold and apparently it was never placed on hold. That's interesting, I don't think the manager took me seriously and thought I wouldn't come back. I'm going to be less catty and not mention names but everyone in the entire store just stared at me like some broke girl there to steal their stuff, please people. The woman who I talked to first glared at me as I was trying to explain to her what I had on hold. Less attitude and more help, I'm not wasting your precious time if that's what you're thinking. That alone really made me mad, I was going to walk out but I planned on making this $2K purchase and had to follow through as this bag wasn't available when I searched for it in Oregon. That cut my patience real short and I decided I wasn't going to look for additional bags for my family or accessories for myself. One sale out of the five I was planning on making if not for the issues. I know I look like a teenager, but if I'm seriously inquiring about something it would be nice to be taken seriously. Your lost, not mines. Another gentleman ended up helping me and he got it all together, the one star is for him. But as I was waiting, I felt like we were being watched pretty severely. Heck, up until I handed my credit card over, I felt like everyone was trying to see if my card would be declined lmao. Is this teenager really buying this?! As we walked out, no thank you, no "have a good day,"no acknowledgment from the other salespeople. Still lurking and staring of course... Maybe that teenager is going to steal some shoes on her way out! Overall, what a terrible experience. I would encourage others who've had a crappy experience here to speak up because it shouldn't happen to anyone. BYE FELICIA! read more

After spending thousands in a matter of 48 hours, my BF wanted to buy me something before leaving since I almost killed him and sold his body parts as carne asada. The night before he took me to Chanel wanting to buy me something but I'm not a Chanel gal. Idk. So we arrived here before going to the airport. Now I appreciate attention when we look like the least likely to buy from an expensive place. He's tatted up and wears Cortez and I wear no makeup. We were greeted by a gentleman with a beard and offering us assistance as soon as we walked in. My BF told him that we were looking for a specific black purse with the gold tassel on it. The gentleman asked me how I envision myself wearing this purse so he can make the best suggestion. I said: "I envision myself wearing it with my black leggings, NIKE Cortez, my hat and my Celine shades" And he guided me to the right purse. I did notice another purse that I loved but ended up picking the classic YSL bag. My BF handed the gentleman the other purse I saw and he bought me both bags. He offered sparkling water in a silver tray and was really nice to us. He even spoke Spanish to my BF. Great service. I love my purses. Will be back! read more

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The manager Eileen at this location is a gem. I purchased a bag yesterday and unfortunately lost the tassel that same night. The manager was very professional and accommodating, exceeding expectations as she provided me with a new tassel complimentary. I would have been more than happy to pay for the tassel, so this was such a kind gesture. read more

I am very pleased with my recent YSL purchase from this location. I was in town for the weekend and needed some retail therapy. I was dressed pretty casual and unlike other reviews, I didn't experience any animosity---quite the opposite. Sarah, a YSL sales associate, helped me out before I even arrived. I had called to inquire if they had a certain shoe in my size and half size up. She checked and said she'd gladly hold them for me until the next day. Vegas was so much fun, I didn't end up going until two days later. Sarah still had them ready for me. I tried them on and I was in love. She conversed with me and never gave me any looks for my casualness. I loved the service and I can't wait to return! Yay for YSL! Tres chic! read more

Justin provided excellent customer service when I was searching for an envelope all black bag. He was patient, kind, helpful, and just awesome. He made my shopping experience at The Cesars Palace YSL store better. Thank you Justin for taking care of me while I bought my fabulous purse! read more