Don't follow proper or any safety precautions for rainy weather. Don't use water proof extension cords but also don't tell you not to use the bounce houses if it rains. Specifically asked them when they delivered if we should be aware of anything and they said no. It was raining that day so we continued to use the bounce house. The cord short circuited due to the rain bc it was not water proof and the cord was beyond hot. Couldn't touch it. It collapsed on the children while playing. It wasn't thunder or monsooning rain, it was light rain. Their response was lacking any sort of accountability and just blaming it on the rain. They need waterproof extension cords. Basics and better customer service. read more

Arrival On time for setup, all went well. Water slide is at with expected quality. No leak. All working. read more

Great service. Set up and break down were so fast. The kids had a great time. I will use them again.

Convenient reserve online. Awesome Yelp offer. Timely delivery, friendly staff, and everything was smooth sailing. Will reserve every year with them. read more

We used this company for a school event and highly recommend them. The slides were in great condition and their customer service was wonderful. They ensured our event went smoothly every step of the way...from booking, to setting up, to during the event, to the clean up. read more

They did an amazing job in working with us so that the slide would fit. Professional service, very punctual. Easy to book

The day of my son's birthday they never showed up, I kept calling and texting ... worst customer service ever

Best party rental company I've used in a long time! The equipment was reserved online (super easy!!!!!), delivered and set up in a timely matter, and the delivery driver was very nice!!! Would absolutely recommend them to a friend in a heart beat read more

Mom's Party Rental - Obstacle course - Party & Event Planning Near Me - Miami, Florida

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The Only Party Rental Company I use and have been using for 2 years. Professional, excellent customer service, Ease of reserving items (everything done online!), they always deliver items early or right on time. I have complete trust in them, one less thing to worry about when preparing for an event! I highly recommend them! Thank you Mom's Party Rental!! read more

Mom's Party Rental - Party & Event Planning Near Me - Miami, Florida

Had rented a water slide for the option of a day, that was the 8 hours for 329. The start time for my party was 11, so I should've had the water slide till latest 7. They picked it up at 4:45, while my party was still going on. This is after texting and calling the number to say something and being completely ignored. Would never rent from this place because of their lack of customer service and the fact that they took the slide when I should have still have had it for another hour and 15 mins. read more

I've been renting from Mom's Party Rental for years. This past weekend was our most recent rental of the rockstar bounce house and slide. The delivery was punctual, the delivery guys respectful. Everything was set up and as the party started half of the inflatable deflated. Being Sunday, we thought we'd be out of luck, but after 2 phone calls Odalis picked up and had her guys come back and repair the blower problem right away. We were VERY pleased to have the issue resolved right away. I will continue to rent from her in the future. read more

I had my birthday scheduled for June 12th at a park. The driver didn't want to walk literally a 1 min walk to the entrance, made excuses, lied and said the park ranger told him he couldn't set up, etc,... it wasn't about the money. If he would have answered his phone and was professional he would have spoken to my mother to see exactly where she was. He already had his mind made up and gave a million excuses. My reservation was cancelled, with party guest already on the way. They don't care about ruining customers birthday. Not one time did I feel like the delivery guy nor the lady who answered the phone tried to help figure it all out. Unprofessional and vile is the only thing to describe this company. I'm an adult and was sad my birthday was ruined but imagine if it were a sweet little child's birthday they did this too!??? Save yourself and go with a company who VALUES CUSTOMERS and tries to solve ISSUES instead of displaying INCONSIDERATION AND IGNORANCE. read more

Mom's Party Rental - The delivery guy lied and said the park ranger told him he couldn't block the road nor set up. All lies. - Party & Event Planning Near Me - Miami, Florida

Rented the Wild Waves Slide again from Mom's Party Rental and this time we added the slip n slide and OMG it was huge hit, the kids loved it and it totally made the party. We always get lots of compliments from parents that they have the best parties. The delivery guys are awesome, same as last time and they very professional. Overall, Moms is dependable and have very competative prices and a great variety of rentals. The online reservation is great and they even offer coupons which always helps. Thanks Again, read more

Mom's Party Rental - Massive Water slide with slip n slide attached amazing - Party & Event Planning Near Me - Miami, Florida

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Easy ordering, chat for updates online, reliable set up, and brake down was fast. The kids absolutely loved the pool slide, and parents watching their children having the time of their lives up and down. I would recommend this to all! Price is a big high but then you get what you pay for! So well worth every penny. Rental $442.98 The EXPERIENCE PRICELESS! Rent your pool slide today! Joyce & Ally read more

Not sure why there's so many negative reviews, I've used this company on several occasions for my daughters birthday parties and they have always delivered on time or earlier than expected. I have also recommended this company to friends and they haven't had an issue either. Happy with their service and I love the fact that I can place my order online and make a deposit, without having to talk to anyone or wait until my call gets returns like many other party rental services in Miami. They also send reminder emails about the date of service and what to expect. read more

I just used Mom's Party Rental on Saturday. We threw a small birthday party for my son. We rented a bounce house, tent, tables and chairs. They were incredibly professional, explained everything, set up everything perfectly (including stakes for the bounce house) and even refunded the amount of the generator I ordered (since I didn't know it could just plug into an outdoor outlet). I will definitely use them again. read more

It's tough to find a reliable service for kids parties and this company is great. I use them for all my parties. They communicate well and are on time. Equipment is great and booking process is smooth. Also they were very flexible with me. I had to move the date of my party and they accommodated at the last minute without any fees. Highly recommend. read more

Very happy with our rental ! It was a combo bounce house with slide - kept the kids entertained for 5 hours plus ! read more

Mom's Party Rental - Dino bounce house ! It was awesome !!! - Party & Event Planning Near Me - Miami, Florida

If I could give negative stars for the customer service I would. I reserved a bounce house for my sons 7th birthday two months before the party. We used this vendor because they were on the parks approved vendor list and had decent reviews. When I first spoke to the owner, they were accommodating with the schedule and even offered a coupon for a discount. My son picked out the bounce house online so you can imagine the excitement to see it in person. I also texted the owner the Wednesday before the party to confirm, and she did. Today was my sons 7th birthday party and it was set to start at 1:00. On the contract they were supposed to be there at 12:00. I called them twice between 12:15-12:20 and No on answered so I texted them. They responded to the text with " Hi, the driver had an issue at another event and is running late". The appropriate thing would've been to answer my call and not text me. I called again and the person at the other end answered the phone like she didn't know who was calling her. I told her my name and wanted to know at what time the driver was arriving with the bounce house. She told me the driver wasn't answering and that they had an issue at a school event and it has set them back with all of their events for today. She then told me I wasn't the only person calling her and that there was nothing she could do. The party was set for 1-4. The driver arrives at 2:38, says he's sorry for the late arrival, he can give a minimal discount and where could he set up the "inflatable" . This was said with attitude and complete disregard to the customer. We told him it was 2:38, they were supposed to arrive at 12, and that a "minimal discount " wasn't the solution. His response was, " consider the inflatable canceled", got back into his truck and sped off in a park full of children everywhere. This could have been handled in a completely different manner, starting with a phone call to the customer to let them know, with time, what was happening. I've tried to get in contact with the owner and have yet to hear back from them. I'm in complete shock with how this whole situation was handled. This was a child's party. A child who was looking forward to his rocket bounce house to share with his family and friends. I'm incredibly disappointed with the level of customer service and surprised this vendor has any business at all. You should be ashamed of yourselves. read more

Second time renting from Mom's Party Rental and could not be happier. The online reservation system is very convenient and I was able to text an employee with questions. They were early the day of to set up, and pick up took less than 20 minutes. This is my go-to bounce house and water slide company! read more

I've rented from them a few times now. They are always on time and their prices are competitive, compared to the other ones out there. I'm glad I found them a few years back! read more

I've been a pastor at a church in Miami for 1.5 years and in that time span we have used Mom's Party Rental over 5 times. Anytime we need anything to make our event epic, we call Mom's. NO ONE can beat their prices or timeliness. We are so grateful for Mom's and will continue doing business with them. read more

I've used Mom's Party Rental for the last few years and have been very satisfied with their friendly customer service, punctuality and large array of options to chose from. They are always willing to help me decide which bounce house would best accommodate our needs. read more

This Easter Sunday was the first time I used Mom's Party Rental. Is was a great experience. The delivery was on time. The Easter bounce house was beautiful and clean. The delivery guys were very nice and polite. I highly recommend them and will be using them for future parties. read more

This is the first time I am using Mom's Party Rental on my sister's recommendation. She rented the large bounce house and the delivery, set up and pick up all went smoothly. The company is quick to respond with any questions and the online reservation is very convenient. Plan to use them again in the future. read more

We used Mom's Party Rental for my son's birthday party in April and rented tables, chairs, linens, a double water slide and the slip and slide. Their website was easy to navigate and provided helpful information, such as the dimensions needed to fit the slides, and it was easy to book my rentals online. I also received confirmation emails from them, which gave me peace of mind that they had my order. They were supposed to email or text me my delivery windows 24-48 hours before my party. I think they forgot to do it, so I called and texted them the day before my party. They responded to my text about an hour later and gave me my delivery window. They showed up on time with the items I requested and coordinated a pick up time with me. I was pleased with the service they provided and would use them again. read more

Service is terrible. I found them on line and liked the products and price. Reserved a water slide and paid the deposit. No one contacted me to confirm the delivery or ask for instructions. The day before I called several times until I received an email late afternoon stating that they would deliver at 1:00pm. Party scheduled for 2pm. Guests started arriving and no chairs and no slide. I called several times and the phone was forwarded to a cell and all I could do was leave messages. I text and still not a beep. At that point we started calling other places to rent chairs from. An hour and a half later the driver shows up with chairs and equipment and took over a half hour to set up the slide. At this point the party had started over an hour ago. Would not recommend. read more

Worst experience ever my friend ordered chairs, tables, bounce house for her party. The guy who was responsible to set up everything was being rude and lazy to walk to the softball field to set it up. They canceled everything and didn't answered the phone back when we told them we was there. That's not professional and downright disrespectful. I hope anyone don't order from them because it's a waste of money. read more

If I could give negative stars I will definitely will. the owner odalmys is is really rude and not true to her word. The rain hit 050519 really strong and we couldn't use the service by the time it stoped. The truck was here to pick up the stuff we tried to talk and come with a arrangement but the lady was to rude to even let us extend our service I promise I rather not have a party than hire their shitty service again read more

Hands down the best rental company for any blow ups! I'm a repeat customer and always impressed. Thank you so much for making event planning easy!! read more

I was recommended this company by a friend. MY ALL TIME FAVORITE thing about this company is they actually post their prices online. I can't stand going to all these bounce house companies websites and they force you to call them which wastes my time especially if i'm just fishing around looking at different options,I don't want to have to call you to get prices for 12 different bounce houses that I liked. That's probably why this company is called "Mom's Party Rental" because they know mom's want efficiency. LOL. Anyway...I've used them before and had a great experience with their water slide that we were able to use to slide directly into the pool which was a huge hit at the party. Anyway...they dropped off and picked up at the time it said. We were disappointed they picked up RIGHT on time because we wanted to use it after everyone left the party but they explained usually they can leave it and pick it up next day but they had a party the following day so they had to pick it up. Anyway, I'm using them again for my daughter's birthday so hopefully it goes smoothly again. read more

We called yesterday for a last minute party for our sons birthday today and the response was excellent. The whole process took less than an hour. Odalmys helped my husband with choosing the bounce house and the price is really competitive. We ordered a package including the bounce house, tables and chairs and concession for less than $300. read more

I ordered the bounce house for 11, with 10am setup. I confirmed in the morning and Odalys told me they'd be there at 10:30 instead. At 11 I started to get worried, called and no one answered, voicemail full. 11:30, I start texting and have two people now calling her. She finally texts back "They're on the way." They showed up at 12:15, and when I asked why so late the driver yelled at me saying there's not that many kids there so who cares?! (They were all in the playground). Then I told him that the 5pm pickup HAD to be on time because they close the gates at 5, so be there instead at 4:30-4:45. They showed up at 5:35. Again with attitude. Texted back that I was really disappointed with the service...............still waiting for a response. Nice bounce house, but AWFUL service. NEVER AGAIN!!!! read more

Horrible service! We rented tables, chairs and a bounce house for my nieces 1st birthday. They called us the day before if they can deliver at 10:30am instead of 1pm which was the time we had requested. Needless to say the party started a 2:30pm and they arrived at 2:00pm. We tried calling them several times and texting Odalis Garcia but she would not answer. We had to do a mad dash to get everything set up. The delivery man were rude and vulgar! They where suppose to pick up by 7pm the park closes at 7:30. As time passed we tried once again calling and they would not answer the phone. It was a pith dark park by now and the police came and asked us to leave we explained the situation and he said he would give us another 1/2 before we have to vacate. Finally they showed up around 9:15pm. Totally unreliable!!! read more

First review on Yelp, and unfortunately for this company, it's a bad one. We used these guys to order a bounce house for my nephew's bday party at a park in Kendall. They were supposed to arrive and set-up before 12, but they showed up 2 hrs late; they never called us to tell us they were running behind and when we repeatedly called them, no one answered. We felt that because the company arrived late we shouldn't have to pay the $140 balance, but give them half - $70. Not happening. When they finally arrived, we spoke to Odalis and she didn't budge - no $140, no bounce house. So, they left. Fun side note: we got a text message from her about 30 minutes before the truck showed up with some excuse about traffic and a car accident, but the guys who were going to set up the bounce house told us the truth - they were sent to the wrong park. Stupid. Anyway, they suck. read more

Equipement and delivery people were excellent. I did not have a rude driver as others have experienced. I am very dissapointed with the customer service from the office. Before I rented I called several times and left messages with no return calls, I finally gave up and ordered online which is what I was trying to avoid. I asked for a delivery time several times with more messages again with no return calls. I did get an email telling me they did not have a time yet and would get back to me. The day of I called agian and sent an email to verify delivery time I received an email after the equipment had already been delivered to tell me they had some confusion about delivery times. All in all the slide was brad new and very clean the kids had a blast but this busness needs to learn to handle thier customer service calls or they may not have any customers to service soon. read more

Bounce Houses are very clean and one of the best prices in Miami, Definitely recommended to all moms in need of a party rental company for their kids birthday party. Great package prices as well and top of the line service. read more

Horrible horrible service!!! Wish I had read the previous yelp reviews before wasting my time. They never showed up with my bounce house after I had already paid the full amount. They had written down the wrong day, she said she would call me back to see if it would be possible for someone to come, never called me back. I asked to cancel another larger order I had in a month due to horrible service and they said okay and did not care at all. Don't waste your time or breath with their horrible customer service. read more

Had a wonderful experience with these guys. They delivered a water slide the night before the party, set it up and tested it. It was very clean and everyone had a wonderful time. My neighbor also used them and had a good experience. I will definitely be renting equipment from them again! read more

Rented a water slide. this was the third time I've used them and they knew I was a repeat customer. No complaints before, however, this time was a travesty. I placed my deposit online and received a confirmation stating that a notification was sent to Mom's alerting them of the order. On the day of my birthday party, 50 guests waited and NO WATER SLIDE. I called three times and emailed twice. I had to leave a rather sincere voice mail and finally got a return phone call. After an explanation of the issue, a terse email was sent to me (no return phone call) and they explained that it was my fault for not sending them an additional email to notify them of the deposit transaction. Unbelievable! There was no apology, no understanding and absolutely no attempt to make any resolution. THIS WAS THE LAST TIME I WILL EVER USE THEM. Terrible attitude. Terrible service. Good luck trying to get a human on the phone. Be prepared to leave countless messages and cross your fingers as your event arrives and guests are left waiting broken hearted. Pathetic. read more