I hired MBM to move my home into a storage unit and eventually back into our new home. I felt the did well with the move out, so we hired them back. The next time they had a different mover in charge and it didn't go as well. They moved at a slower pace, damaged my storage shelving and when we set up our 85" tv, it was broken on the corner and no longer worked. I didn't find out about the extend of the damage until they were gone. I understand this stuff happens, but where my disappointment really kicks in, is I text the owner(who was the the first time) and gave him the feedback of the 2nd trip and he never responded. They're a new company and likeable men, but they've got to get the customer service part figured out if they're going to stay around. read more