Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

Outstanding service - fast, honest, and professional!…read more I couldn't be happier with the service I received from this company. My spa heater went out and they quickly diagnosed the problem, explained everything clearly, and handled the replacement with zero stress on my end. They ordered the Balboa heater, kept me informed on timing, and installed it as soon as it arrived -- exactly as promised. The technicians were incredibly friendly, respectful, and professional. They showed up on time, worked efficiently, and made sure everything was wired, plumbed, and running perfectly before leaving. My spa is now heating flawlessly again. What really stood out was how easy they made the whole process. No upselling, no confusion -- just honest pricing, great communication, and quality work. If you need spa or pool service, this is absolutely the company to call. I will definitely be using them again and recommending them to everyone I know!

Bought a new house in Southwest Ranches with a very large pool…read more The first thing I noticed was the quotation process varies a lot with these firms. Many places would quote online without visiting. The owner of 360 came himself and spent time understanding the pool and the needs. He quoted a price and explained the service well and was very attentive- He explained what was important and his approach They take their time during the service and send photos documenting everything that was done. I feel they take a lot of care and manage both the science of it and the art of customer care. I'd highly recommend the group- they are smaller higher quality group and it makes me happy when people have pride in their work - I'm much happier with them than the last group we used and there is a lot of difference in the small details- you should give them a chance I'm sure you would be happy

Fernando really came to the rescue. We had been working on removing silt from the pool for a week…read moreafter the recent flooding. Once he contacted me he came the next morning as promised. Really a very nice person and did exactly what he said. Our pool is now as his company name: cleand and clear!. Highly recommend this company.

From the owner: With over 10 years of experience we are specialize in pool and spa maintenance cleaning and…read morerepairs. Commercial and residential pool cleaning and repairs. Call today mention yelp for a free estimate!

DISHONEST, IMMORAL COMPANY…read more One of their workers crashed into my father and fled the scene. I reached out to the company and they said they would take responsibility. I provided photos and video... still they never responded again. Do you want someone capable of fleeing an accident, not even stopping to check on the health of those he hit, working in your home? Do you want to support a company who's management decided to disappear and allow this kind of behavior?

Thank you Yelp!!! If it wasn't for Yelp I wouldn't have found this pool company. If it wasn't for…read morethis pool company my pool would still not be running since Hurricane Irma which was 16 days ago. The storm threw everything in the pool alot of palm fronds that blew off neighboring palm trees. So when clean up began my husband concentrated on the pool to get it back up and running. While working on the pool equipment a pipe broke. We called a pool guy we used in the past but since he personally was without power for more than a week he referred us out to another guy,who didn't even call us back. So I look on Yelp and find this place. Close to where we live and pictured was the same salt chorinated system that we have. So I call and leave a message a couple days went by and I figured we were doomed. Than I got a call and an apology that my message went to spam. We told her our issue as well as sent a photo. From the photo she ordered the part and scheduled an appointment for today. Well they came while we were at work. I thought for sure that they weren't coming as I never got a call for payment as we were quoted a price for the repair. I came home and the pool is running I haven't been this excited since we got back electric after Irma. This place has made a friend and customer for life. Thank you!

Kurtis was extremely responsive and also accommodating. I was having an issue with my pool fountain…read moreand our maintenance person wasn't sure how to make it work. Kurtis got on the phone with me immediately, I sent him a handful of pictures and a video of our pool system and within minutes he knew exactly what the problem was. On top of that his attitude was incredibly calm and you can tell he's someone who really values his customers and truly wants to help. Thanks Kurtis!!

Easy to get in contact with, easily found the problem, and was able to replace the part a few days…read morelater. The price quoted was reasonable. I recommend Broward and Miami Pool Service!

I just had a great experience with Pool Depot Services. I had an issue with my heater and…read moretemperature sensor. They scheduled a tech right away, and the visit was on-time, quick and super professional. They were very honest and did their best to solve my problem with the lowest cost possible. I would definitely recommend them.

Add this company to your shortlist of dependable, professional companies that will treat your…read moreproperty as if they own it. That's a BIG statement but I have the experience to back it up. 1. Unlike several of their industry peers, this company quoted removal of old pool equipment and sale/installation of new equipment. I never thought that'd be exotic, but there were more that flaked out by not keeping their appointment to check out the work/provide estimates/provide complete estimates. 2. They actually did the work - to the letter of their quote - and left the work area pristine when they were done. The principal, Lissy, shared a ton of product knowledge about the motor and filter so we were able to make a solid purchasing decision to get a top brand, variable speed pump to best work with the new pool heater. The pool motor is SO quiet, we actually had to stand next to it and look for signs it was working! If you've not purchased new pool equipment in a couple of years, you will be amazed at the difference! 3. Lissy was knowledgeable about the pool heater too. She coordinated the equipment delivery with the installation and worked with our electrician to make it all happen. Together, they submitted permits for the mechanical (Pool Depot Services) and electrical (My Electrical Genie) work. It was wonderful to benefit from their collaboration - they did their work as promised so each company could keep to their work schedule and successfully complete the project without one schedule change! They each passed City inspection without a hitch! I was SO impressed by Pool Depot Services that I asked if they provide weekly pool service. They do! And I did luck out because the pool tech that now services our pool was the same person who installed the pool equipment! Can your pool tech do that? Amazing, right? The pool looks great, week after week. 4. Their customer service is exceptional! A day after the pool heater was installed, it seemed a bit loud for a 'Superquiet' unit so I asked Lissy about it. She arranged for a rep from the manufacturer to be at our house the next business day. Uh, wow!!!! It turned out that the grate on top of the unit got jostled during shipment (it came on its own pallet, in a 5'x5' box). The rep only needed to adjust the grate and tighten the fasteners for the heater to run quietly. I loved the quick service and easy fix! Do I LOVE Lissy and our tech, Roberto? You betcha! Do we continually congratulate ourselves in finding this company? Oh yes we do! Every step of the way, no matter how small our inquiry, Lissy has quickly responded. Roberto is professional, personable and very skilled. And this year, for the first time ever, we were in the pool in mid-March, and often since then. We are using the pool much more often and know that the equipment we purchased is an investment in many years of fun in the sun! We trust Pool Depot Services to continue to provide quality and complete service.

Horrible experience. Felipe is just too new to working with clients and doesn't know how to…read morecommunicate properly. From the beginning I told him we had only PayPal or Venmo to make the payment for the cleaning that he did on Wednesday and I just can't seem to understand even today if the kid CAN'T read. He behaved like the pool cleaning wasn't going to be paid and started texting uncontrollably to pay him, that I wasn't being fair etc (I'm attaching screenshots) when I told him from the beginning that we didn't have cash, cards or checks and needed to pay via one of the methods used and he just kept sending the payment link which doesn't have the option of paying with PayPal or Venmo so I decided to wait until our cards arrived in the mail on Friday (today) to go ahead and proceed with both of the quotes he gave us which was $580 for fixing the motor of the pool and $75 for the pool cleaning. He still decided to behave as if though we need to request someone cleans the pool for free and were never going to pay him. They are prompt in answering and he accommodated for his employee to come out on Wednesday and treated the pool for a bit of algae that had accumulated due to the motor being damaged but the way he handles business is unfortunately not good. We were going to hire his company for our monthly plus the fixing of the motor and he completely ruined that because of the way he behaved. Muy irrespetuoso y desesperado, los negocios se hacen con calma, no tratando a la gente como tráfalas.

Knowledgeable technician. Seemed to have a good grasp on what is needed to bring my new pool up…read moreproperly.

I don't recommend this cleaner. I asked for an estimate and gave them the address. That was all I…read moredid, until two months later they called demanding payments. What happened was a complete confusion, since I had already asked another service to do the work. This Start Pool Cleaner showed up when I was not present, let himself in through the side gate, without any prior announcement, and proceeded to do the cleaning without ever being asked to do so. I found out two months later that I owed them for cleanings that were never agreed to, and the owner came and changed my filter without my presence, which might have been better had he made it known in advance the actual day and time so that I could be there to pay attention to it. I paid another pool service the same two months, so I was double charged by Star even though I did not sign any contracts, or even meet them in person.

We recently enjoyed working with Star Pool Cleaner, and I can't praise them enough for their…read moreexceptional service. From prompt responses to stellar customer service, they truly stand out. They were the first ones to respond to my Yelp request and within minutes, Martins was already at the property to conduct a free quote on the service we needed. He gave us a pretty reasonable offer. More importantly, they had same-day service which was amazing since we needed the pool cleaned ASAP.