Outstanding service - fast, honest, and professional!…read more I couldn't be happier with the service I received from this company. My spa heater went out and they quickly diagnosed the problem, explained everything clearly, and handled the replacement with zero stress on my end. They ordered the Balboa heater, kept me informed on timing, and installed it as soon as it arrived -- exactly as promised. The technicians were incredibly friendly, respectful, and professional. They showed up on time, worked efficiently, and made sure everything was wired, plumbed, and running perfectly before leaving. My spa is now heating flawlessly again. What really stood out was how easy they made the whole process. No upselling, no confusion -- just honest pricing, great communication, and quality work. If you need spa or pool service, this is absolutely the company to call. I will definitely be using them again and recommending them to everyone I know!

Bought a new house in Southwest Ranches with a very large pool…read more The first thing I noticed was the quotation process varies a lot with these firms. Many places would quote online without visiting. The owner of 360 came himself and spent time understanding the pool and the needs. He quoted a price and explained the service well and was very attentive- He explained what was important and his approach They take their time during the service and send photos documenting everything that was done. I feel they take a lot of care and manage both the science of it and the art of customer care. I'd highly recommend the group- they are smaller higher quality group and it makes me happy when people have pride in their work - I'm much happier with them than the last group we used and there is a lot of difference in the small details- you should give them a chance I'm sure you would be happy

This guy is horrible. If you want your pool messed up hire this guy. His service has cost me two…read morebad airbnb reviews. When you text him he just blows it off.

Franco knows his trade well showed up on time and got me then information I needed to get my pool…read morefixed.

Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

Horrible experience. Felipe is just too new to working with clients and doesn't know how to…read morecommunicate properly. From the beginning I told him we had only PayPal or Venmo to make the payment for the cleaning that he did on Wednesday and I just can't seem to understand even today if the kid CAN'T read. He behaved like the pool cleaning wasn't going to be paid and started texting uncontrollably to pay him, that I wasn't being fair etc (I'm attaching screenshots) when I told him from the beginning that we didn't have cash, cards or checks and needed to pay via one of the methods used and he just kept sending the payment link which doesn't have the option of paying with PayPal or Venmo so I decided to wait until our cards arrived in the mail on Friday (today) to go ahead and proceed with both of the quotes he gave us which was $580 for fixing the motor of the pool and $75 for the pool cleaning. He still decided to behave as if though we need to request someone cleans the pool for free and were never going to pay him. They are prompt in answering and he accommodated for his employee to come out on Wednesday and treated the pool for a bit of algae that had accumulated due to the motor being damaged but the way he handles business is unfortunately not good. We were going to hire his company for our monthly plus the fixing of the motor and he completely ruined that because of the way he behaved. Muy irrespetuoso y desesperado, los negocios se hacen con calma, no tratando a la gente como tráfalas.

Knowledgeable technician. Seemed to have a good grasp on what is needed to bring my new pool up…read moreproperly.

I had a really good experience! They were able to fix my pool leak quickly in their visit. Both JC…read moreand Camilo were very nice and a pleasure to work with. So grateful. Thank you guys!

I requested a quote for a pool rebuild and have continued with the monthly service. Everything…read morehas gone great thus far compared to my last service.

I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more