I recently contacted Ryan for service on my pool equipment after reaching out to several other…read morecompanies in the area. While I received multiple opinions, choosing Ryan was an easy decision--not because of price, but because of his professional approach from the very beginning. He was able to provide a preliminary estimate based on photos and videos before even visiting the site, and once on-site, he adjusted the final estimate within 24 hours. Although his quote was not the lowest, Ryan stood out as the only provider who offered a clear, honest assessment of the work required and a realistic turnaround time. He also accommodated my schedule by performing the service over the weekend, demonstrating flexibility and dedication. The quality of his work was evident, and thanks to his efforts, my pool--previously in poor condition--is now fully functional. If you're looking for a professional and, most importantly, reliable pool service in the area, I highly recommend Ryan. I look forward to working with him on several upcoming projects I have planned, and I encourage everyone to give his services a chance. Pool maintenance doesn't have to be a headache when you have companies like Ryan's providing quality care. Thanks again, Ryan, for all your hard work--I'm truly satisfied with the results!

Pool had green algae issue hired World Pool We followed…read moretheir instructions Our pool is now completely covered with black algae They do not respond and it seems owners do not know what is going on in the field Worst pool service One star is too high a rating

Very professional service, great guidance and quality. Before calling this company, we were…read morestruggling to find the pool leak. George took the time to tell us what he needed (water level mostly) from us before he came in. Later he showed us evidence of the fix plus additional guidance for long term. Great value for the money.

We have an older pool that began losing water and needed a professional. We called George in the…read moremorning and he came to look at the pool four hours later! Polite, professional, on time and knowledgeable; all things that a a rarity in the south Florida market. He detected an external leak at the fountain feature and recommended someone to fix it. But in the meantime the pool kept losing water even though the fountain had been turned off. George came back out two days later, dove into the pool for more tests and used sonic technology on the paver deck to locate a leak in the old main drain rubber hose. He was careful not to disturb any pavers that were not absolutely necessary to move. He also put in a temporary plug to stop the leaking until the pipe could be repaired. Best of all, I thought that because he came back twice he would charge again, but he did it all for the same $350. If you have a leak, do not hesitate to call Poseidon!

I had a really good experience! They were able to fix my pool leak quickly in their visit. Both JC…read moreand Camilo were very nice and a pleasure to work with. So grateful. Thank you guys!

I requested a quote for a pool rebuild and have continued with the monthly service. Everything…read morehas gone great thus far compared to my last service.

Called aqua king to come out to our complex so we could talk and see if they would work out for…read moreservice and repairs. All I could get from them is we don't come out to look at pools. Send me a picture of the pool. This is not the customer service one would expect to bring in new customers. Simply Amazing.......

I had a pool maintenance guy that was taking care of my pool for two years. We're first time pool…read moreowners and when we hired our old guy he seemed promising. He kept our pool green for two years but he always had some sort of excuse and since my husband and I just had a baby, we're always working at the hospital we had no time to really check in on our pool. We drained the pool because he didn't maintain it so the pool got stained. I left my job to be a stay at home mom and I started to notice my pool a lot more. My pool looked green ALWAYS and pools aren't supposed to look that way. My old pool guy came on Tuesday and on the same week mikes tech came on Thursday. My pool turned blue immediately and it was way under chemicals. Im beyond happy with what mikes company has done to my pool. We went from not using it to using it almost daily. I HIGHLY recommend him.

Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

Promptly came out in person to give a quote, organized, answered all questions and they started…read moreimmediately. pool looks great now. Competitive pricing ,

I ask 360 Pools for help with my pool pump a couple months ago and Vincent was very helpful and…read morefast with understanding the problem. Taz came on time and change the seal with great competence A week ago I decided to order a new pump and motor online due to the noise of the motor and install it myself ... So today I pushed myself to do it but after the work was done the motor was running 2 minutes and stopped again and again. I texted Vincent for help and after several exchanges of texts and pictures he suggested that it was a problem with the voltage. I was sure that my timer was on 110 !! After checking , sure enough it was 250 V... so I put back the switch of the motor to 220 and voila it worked !! Tank you much Vincent for your help and patience I highly recommend 360 Pools and team Phil

We recently overhauled our backyard with expert support from Pool Pros. Nathan and the team are on…read morepoint. They are diligent and prompt in answering all the questions (and there were many) throughout the process. They were courteous and professional. I recommend.

Do not hire this company. We hired Pool Pros in January 2025 to construct a 12x24 saltwater pool…read more(with a sunshelf and chiller). We agreed to pay $69,500. Pool Pros was not the cheapest quote. On the contrary, they were one of the higher quotes, but we reasoned that paying more would ensure better quality, better customer service, and an all around better experience for such a large project. We were wrong. Picture below of where the project currently is, 20 months later. Their communication has been horrendous. We receive sparse updates, often with inaccurate or very little information. We frequently have to ask the same question several times to get an actual, accurate answer. We have raised the communication issue several times with Nathaniel, who, both times, reprimanded us and doubled down on the inaccurate information. His personality when selling you a pool is very different from his personality when you are telling him you are not satisfied with the service you are being provided. Timing wise, the project has taken much longer than we could have ever guessed. Some delays are normal, but they constantly schedule in a way that wastes an incredible amount of time. Important to us, Pool Pros does not protect our driveway according to industry standards. They have multiple times put heavy machinery in our driveway with a ripped up tarp under it. Because of this, a lot of the turf we have on our driveway is now ripped up and ruined. We expect that they will fix it, but honestly, they have no concept of customer service so who knows. It is common they will show up and you'll have no idea what's going to happen that day because they do not communicate. One day, without telling us, Pool Pros ripped out our fig tree. We were so sad and they had a less than adequate response (we had to follow up three times to get them to agree to replace it). Additionally, the crews they hire/outsource are unprofessional to say the least. One morning at 7am, I was brushing my teeth (shirtless) and I looked out the window to see a man in my back yard. Both gates had been locked. Instead of knocking on the front door to be let in the back, an employee jimmied the deadbolt on the gate and pushed the gate open. It was dangerous, stupid, and again, not handled properly. On top of that, it's common that the crews do not clean up after themselves (something I'd expect at this price point). Pool Pros uses the fact that you will have a project manager assigned to your case as a selling point. This has not been our experience. We have had Alexander as a main project manager. I imagine he is overworked and under supported. Alexander has also had two assistants or sub-project managers who have been horrendous. Specifically, our most recent contact Nick has been nothing short of incompetent, uncommunicative, and a pain. If we had been told that our main point of contact would tell us dates that don't exist, not know what's happening with the project, not know the next step, and not know the difference between the colors green and blue, we simply never would've signed with this company. Additionally, this company is shady. They originally accepted credit card payments, now they don't. Also, when we were told by an inspector we had to dewater, they sent us a message saying the cost would be $2795 (additional, on top of the $69,500) and requested we paid by Zelle. When we asked to see an invoice from the engineer or literally anything that showed a justification for the price, they first ignored us and then became rude. We literally still do not know if that was a made up number. We do know, though, that other companies charge a flat fee of $800 for dewatering. We have repeatedly asked for better communication, and at this point we would just like to see the pool finished well and efficiently. If something changes, I will update the review.

Contracted from our home warranty company. A+ service from a great quality company. Went above and…read morebeyond. Highly recommend.

JCosta pool company was very responsive and helpful in my time of need. I was hosting an event at…read morenight and my pool light blew out--they came the next day and immediately replaced it. I will definitely be using them again. They're honest and helpful, and most importantly, responsive/communicative. 5 stars !! Thank you for all your help JCosta!!!!