Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

Kurtis was extremely responsive and also accommodating. I was having an issue with my pool fountain…read moreand our maintenance person wasn't sure how to make it work. Kurtis got on the phone with me immediately, I sent him a handful of pictures and a video of our pool system and within minutes he knew exactly what the problem was. On top of that his attitude was incredibly calm and you can tell he's someone who really values his customers and truly wants to help. Thanks Kurtis!!

Easy to get in contact with, easily found the problem, and was able to replace the part a few days…read morelater. The price quoted was reasonable. I recommend Broward and Miami Pool Service!

Moving into our First House, East Coast Pools were already Servicing Our New Pool and they seemed…read moreto do a Good Job. After a Short Period of Time they Switched Our Pool Guy to an Unprofessional Idle Pool Man. Our Weekly Service was to Clean the Pool Filter, Skim the Pool, Scrub, Vacuum, and Check Pump. Their Prices are Competitive but the Service was Extremely Lacking. Once the "New" Pool Guys Started the Attention to Detail was Gone. He did not Respect Our Patio Furniture or Pool Area Surroundings. The Decline in Cleaning was Rapid, No Scrubbing, Minimal Vacuum Usage, Chemical Levels were Extremely Low, with Problem After Problem. We are not ones to Complain but with a Service you Pay for Monthly this should not be the Case. After Multiple Complaints over a Span of almost a Year I decided to Look for a New Pool Company. Overall, I'm Extremely Happy with Our New Pool Company. They notified us of the Chemical Levels being Extra Low and what needed to be done to Fix the Issue. Now Sparkling Blue Water with Excellent Service- Look Elsewhere if thinking of Hiring ECP's.

Paul and his team have been amazing with not only maintaining my pool, they are timely on any…read morerepairs and fair when it comes to pricing. The safe of mind and value that you receive is above and beyond.

I ask 360 Pools for help with my pool pump a couple months ago and Vincent was very helpful and…read morefast with understanding the problem. Taz came on time and change the seal with great competence A week ago I decided to order a new pump and motor online due to the noise of the motor and install it myself ... So today I pushed myself to do it but after the work was done the motor was running 2 minutes and stopped again and again. I texted Vincent for help and after several exchanges of texts and pictures he suggested that it was a problem with the voltage. I was sure that my timer was on 110 !! After checking , sure enough it was 250 V... so I put back the switch of the motor to 220 and voila it worked !! Tank you much Vincent for your help and patience I highly recommend 360 Pools and team Phil

Daniel Wood and his crew take care of pools with pride, kowledge, and hard work. Whatever your…read morepool issue is, look no further - you have found the right company in 360 pools.

I cannot say enough good things about HF Main Service! They provide pool and hot tub service,…read morerepairs, pump electrical work, and weekly pool maintenance, and my experience with them has been outstanding. I recently noticed that my pool lights and pool pump were not turning on, and the electrical panel for the pool kept shutting off. Concerned about the issue, I contacted HF Main Service on a Saturday. To my surprise, less than an hour later, Carlos was at my doorstep ready to help. Carlos thoroughly inspected both my home's electrical panel and the pool panel and quickly began diagnosing the problem. He provided a free consultation, explained everything clearly, and demonstrated a high level of professionalism and expertise. Most importantly, he gave me confidence that the issue could be resolved and outlined the next steps. He is scheduled to return on Monday to begin the repairs, but I was already impressed enough to leave this review. Finding a company that responds so quickly, shows up when they say they will, and genuinely cares about helping their customers is rare these days. Now that's customer service! I highly recommend HF Main Service and especially Carlos for anyone needing pool maintenance, repairs, or electrical troubleshooting.

Very professional service, great guidance and quality. Before calling this company, we were…read morestruggling to find the pool leak. George took the time to tell us what he needed (water level mostly) from us before he came in. Later he showed us evidence of the fix plus additional guidance for long term. Great value for the money.

We have an older pool that began losing water and needed a professional. We called George in the…read moremorning and he came to look at the pool four hours later! Polite, professional, on time and knowledgeable; all things that a a rarity in the south Florida market. He detected an external leak at the fountain feature and recommended someone to fix it. But in the meantime the pool kept losing water even though the fountain had been turned off. George came back out two days later, dove into the pool for more tests and used sonic technology on the paver deck to locate a leak in the old main drain rubber hose. He was careful not to disturb any pavers that were not absolutely necessary to move. He also put in a temporary plug to stop the leaking until the pipe could be repaired. Best of all, I thought that because he came back twice he would charge again, but he did it all for the same $350. If you have a leak, do not hesitate to call Poseidon!

We couldn't be more comfortable with our choice to use Blue Magic Pools for our pool repairs. Serge…read morereplaced an old worn out timer and patched the marcite that was failing. He was professional and honest responding quickly with solutions for repairs and at a fair price. We look forward to using Blue Magic Pools and working with Serge to remodel our pool in the near future. If you are looking for fair and honest pool repairs~give Serge a call!

Very nice and honest. Same day service, came out very quickly to check the problem. The quoted…read moreprice was good as well, but the issue was able to be resolved without replacement. Thank you for your service.

We recently overhauled our backyard with expert support from Pool Pros. Nathan and the team are on…read morepoint. They are diligent and prompt in answering all the questions (and there were many) throughout the process. They were courteous and professional. I recommend.

Do not hire this company. We hired Pool Pros in January 2025 to construct a 12x24 saltwater pool…read more(with a sunshelf and chiller). We agreed to pay $69,500. Pool Pros was not the cheapest quote. On the contrary, they were one of the higher quotes, but we reasoned that paying more would ensure better quality, better customer service, and an all around better experience for such a large project. We were wrong. Picture below of where the project currently is, 20 months later. Their communication has been horrendous. We receive sparse updates, often with inaccurate or very little information. We frequently have to ask the same question several times to get an actual, accurate answer. We have raised the communication issue several times with Nathaniel, who, both times, reprimanded us and doubled down on the inaccurate information. His personality when selling you a pool is very different from his personality when you are telling him you are not satisfied with the service you are being provided. Timing wise, the project has taken much longer than we could have ever guessed. Some delays are normal, but they constantly schedule in a way that wastes an incredible amount of time. Important to us, Pool Pros does not protect our driveway according to industry standards. They have multiple times put heavy machinery in our driveway with a ripped up tarp under it. Because of this, a lot of the turf we have on our driveway is now ripped up and ruined. We expect that they will fix it, but honestly, they have no concept of customer service so who knows. It is common they will show up and you'll have no idea what's going to happen that day because they do not communicate. One day, without telling us, Pool Pros ripped out our fig tree. We were so sad and they had a less than adequate response (we had to follow up three times to get them to agree to replace it). Additionally, the crews they hire/outsource are unprofessional to say the least. One morning at 7am, I was brushing my teeth (shirtless) and I looked out the window to see a man in my back yard. Both gates had been locked. Instead of knocking on the front door to be let in the back, an employee jimmied the deadbolt on the gate and pushed the gate open. It was dangerous, stupid, and again, not handled properly. On top of that, it's common that the crews do not clean up after themselves (something I'd expect at this price point). Pool Pros uses the fact that you will have a project manager assigned to your case as a selling point. This has not been our experience. We have had Alexander as a main project manager. I imagine he is overworked and under supported. Alexander has also had two assistants or sub-project managers who have been horrendous. Specifically, our most recent contact Nick has been nothing short of incompetent, uncommunicative, and a pain. If we had been told that our main point of contact would tell us dates that don't exist, not know what's happening with the project, not know the next step, and not know the difference between the colors green and blue, we simply never would've signed with this company. Additionally, this company is shady. They originally accepted credit card payments, now they don't. Also, when we were told by an inspector we had to dewater, they sent us a message saying the cost would be $2795 (additional, on top of the $69,500) and requested we paid by Zelle. When we asked to see an invoice from the engineer or literally anything that showed a justification for the price, they first ignored us and then became rude. We literally still do not know if that was a made up number. We do know, though, that other companies charge a flat fee of $800 for dewatering. We have repeatedly asked for better communication, and at this point we would just like to see the pool finished well and efficiently. If something changes, I will update the review.