This guy is horrible. If you want your pool messed up hire this guy. His service has cost me two…read morebad airbnb reviews. When you text him he just blows it off.

Franco knows his trade well showed up on time and got me then information I needed to get my pool…read morefixed.

Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more

Horrible experience. Felipe is just too new to working with clients and doesn't know how to…read morecommunicate properly. From the beginning I told him we had only PayPal or Venmo to make the payment for the cleaning that he did on Wednesday and I just can't seem to understand even today if the kid CAN'T read. He behaved like the pool cleaning wasn't going to be paid and started texting uncontrollably to pay him, that I wasn't being fair etc (I'm attaching screenshots) when I told him from the beginning that we didn't have cash, cards or checks and needed to pay via one of the methods used and he just kept sending the payment link which doesn't have the option of paying with PayPal or Venmo so I decided to wait until our cards arrived in the mail on Friday (today) to go ahead and proceed with both of the quotes he gave us which was $580 for fixing the motor of the pool and $75 for the pool cleaning. He still decided to behave as if though we need to request someone cleans the pool for free and were never going to pay him. They are prompt in answering and he accommodated for his employee to come out on Wednesday and treated the pool for a bit of algae that had accumulated due to the motor being damaged but the way he handles business is unfortunately not good. We were going to hire his company for our monthly plus the fixing of the motor and he completely ruined that because of the way he behaved. Muy irrespetuoso y desesperado, los negocios se hacen con calma, no tratando a la gente como tráfalas.

Knowledgeable technician. Seemed to have a good grasp on what is needed to bring my new pool up…read moreproperly.

I had a really good experience! They were able to fix my pool leak quickly in their visit. Both JC…read moreand Camilo were very nice and a pleasure to work with. So grateful. Thank you guys!

I requested a quote for a pool rebuild and have continued with the monthly service. Everything…read morehas gone great thus far compared to my last service.

Honest, sincere, and pays extra attention to detail. Shows up like clockwork, and gets the job…read moredone. If you've ever had issues with Pinch A Penny, you may want to consider giving this guy a call. The best part, he's less expensive than Pinch A Penny. Regards, Santos Pesante.

I just had a great experience with Pool Depot Services. I had an issue with my heater and…read moretemperature sensor. They scheduled a tech right away, and the visit was on-time, quick and super professional. They were very honest and did their best to solve my problem with the lowest cost possible. I would definitely recommend them.

Add this company to your shortlist of dependable, professional companies that will treat your…read moreproperty as if they own it. That's a BIG statement but I have the experience to back it up. 1. Unlike several of their industry peers, this company quoted removal of old pool equipment and sale/installation of new equipment. I never thought that'd be exotic, but there were more that flaked out by not keeping their appointment to check out the work/provide estimates/provide complete estimates. 2. They actually did the work - to the letter of their quote - and left the work area pristine when they were done. The principal, Lissy, shared a ton of product knowledge about the motor and filter so we were able to make a solid purchasing decision to get a top brand, variable speed pump to best work with the new pool heater. The pool motor is SO quiet, we actually had to stand next to it and look for signs it was working! If you've not purchased new pool equipment in a couple of years, you will be amazed at the difference! 3. Lissy was knowledgeable about the pool heater too. She coordinated the equipment delivery with the installation and worked with our electrician to make it all happen. Together, they submitted permits for the mechanical (Pool Depot Services) and electrical (My Electrical Genie) work. It was wonderful to benefit from their collaboration - they did their work as promised so each company could keep to their work schedule and successfully complete the project without one schedule change! They each passed City inspection without a hitch! I was SO impressed by Pool Depot Services that I asked if they provide weekly pool service. They do! And I did luck out because the pool tech that now services our pool was the same person who installed the pool equipment! Can your pool tech do that? Amazing, right? The pool looks great, week after week. 4. Their customer service is exceptional! A day after the pool heater was installed, it seemed a bit loud for a 'Superquiet' unit so I asked Lissy about it. She arranged for a rep from the manufacturer to be at our house the next business day. Uh, wow!!!! It turned out that the grate on top of the unit got jostled during shipment (it came on its own pallet, in a 5'x5' box). The rep only needed to adjust the grate and tighten the fasteners for the heater to run quietly. I loved the quick service and easy fix! Do I LOVE Lissy and our tech, Roberto? You betcha! Do we continually congratulate ourselves in finding this company? Oh yes we do! Every step of the way, no matter how small our inquiry, Lissy has quickly responded. Roberto is professional, personable and very skilled. And this year, for the first time ever, we were in the pool in mid-March, and often since then. We are using the pool much more often and know that the equipment we purchased is an investment in many years of fun in the sun! We trust Pool Depot Services to continue to provide quality and complete service.