We needed our pool pump replaced after many years. They installed a new pump and slab to protect…read morethe new pump. They did a great job on it. We asked them if they would be interested in maintaining our pool and while marginally more expensive than the current (large company) the quality of their work made it worth it - and now a few years on we are enamored with how they keep our pool. They are always on top of things and are great about informing us of anything needs attention.

Fantastic job! Very good at communicating and I can't get over how much better the pool looks! I…read morethought it would take weeks to clean it it took them only a few days!

First of all, I like to say I'm not one to complain about much. However, today, I have no choice…read more I've been using Village Pool for years until this morning that I discovered that I'm pay well over $100 for their pool guy to come and just pour 2 5 gallons of chlorine without testing the water. They are supposed to clean the pool when necessary. My pool is green but I guess that's not considered necessary. My navigator has not worked since last week, but he didn't even get close to it to be able to see if it was working. If he spent 10.minutes in my property, I think I'm being generous. I cancelled my service as of today and will no longer be using them. Best of luck.

I used Village Spa & Pool for awhile to service my pool after I had them install a new pump at my…read morehouse. The work done on the pump was good, however the ongoing weekly service was lazy. My pool kept having lots of issues. We had cascading calcium falling off the walls of my pool which has irreparably damaged the new finish (this was caused by them not managing my PH. It was at 8.6 when I finally got it tested; it should be 7.4-7.6) To constant algae issues which had me cleaning the filter every few days to keep the pool clear. Finally I decided to have the water tested at my local pool store. I needed $90 worth of salt, stabilizer, and acid just to get my pool back to normal. I fired them after this. Since taking over my own pool and properly checking the chemical balance I have had no issues. Their tech only uses the instant strips to check, snd they never seems to want to add the chemicals it actually needs, instead they seem to favor just adding more chlorine (probably cause it's cheap). My Mom also has used them for over a year, and has ended their relationship today as well for the same reasons. Her salt level was at 2000 when it should be at 3000-3400. Did they add salt? Nope, just poured chlorine into a salt water pool and not fixing the actual problem. She needed $80 worth of chemicals to get it back to normal. If you have a salt water pool do not hire them. If you have a chlorine pool maybe that's ok since they love adding chlorine.

This is a company that provides truly terrible service, they do a bad job, and many things start…read moredisappearing from your house, not to mention that your equipment inexplicably starts having damaged parts. Before hiring them, check their criminal record.

Ihosbel - this company is on point! Happy I chose them for my pool servicing. Fair pricing and they…read moresend you pictures after their servicing. If you want stress free service, they are the company for you.

Really helpful company, helped me save a few bucks. I appreciate their assistance. I asked them…read moreabout how to reduce pool noise and vibration and they were quick to answer.

So.... my first review for Alligator Pools was a one star because when I called for a quote I was…read moretold that they did not provide service in the Homestead area. I received a message from the owner, Chris who pointed out the reason; which was traffic. Which in my humble opinion is a fair reason having sat in traffic going only 25 miles that can take over an hour plus depending on the time of day, accidents, and weather. So I took that review off. But then Chris sent me another message saying thank you and even offered to review quotes for me so I would not be taken advantage of. This is an above and beyond offer and I felt that I needed to let everyone know. My only regret is that they don't come to Homestead, because my feelings are that Chris and his company are one of the good guys.

Been calling for weeks. Phone # listed is disconnected. Met owner, Sergio and was ready to hire.read more

Excellent work he did on the pool. left it cleaned, and i would give him 10 stars. very…read moreprofessional