I called Jack, the owner of Aquatechnics Pool and Spa to fix a pool vac that was not working well…read more He had done work on my pool years ago so I thought I could still trust his business. He had come to me by a recommendation from Pinch n Penny pool store. Jack did not show up but he sent a worker over to look at the problem. He fixed the problem but in the process created another when he broke the cover to my main drain by blowing compressed air into the pipe to "clear any debris" there was not anything stuck in the line and the only thing he managed to do was blow off my cover from the inside. I honestly was not adamant that he fix it on the spot since my concern was the vac. This was a mistake I realized because after he took my money he said: "I'll put my number on the invoice and I'll come back if you need me to put the cover back on. If you need me to just call me later in the week." and he was off with my money. I soon realized that the vac was getting stuck in the open drain now that he had broken the cover off. I texted him and he said he'd be out later in the week and never arrived, then he ignored my next 3 text messages over a few days. After calling a few times as well I called Jack again and explained the issue and lack of communication. He said in a text that "he" meaning Jack, would be over to fix it in a day or two. Two days later the same worker shows up with a very hostile and unprofessional attitude. This guy showed up on my property and starts harassing me about calling his boss. Then he starts yelling and claims that I was supposed to have bought a new cover myself. So I confronted him about the fact that he broke the cover in the first place and he lied on the spot of course and claimed that he didn't break it even though I saw it happen. I will not have some service working speaking to me like that in my house and I told him to "go and just get the hell out of here, and not to ever come back on my property." When I messaged Jack at the owner his only reply was "Have a Nice Day." I texted him a few more times and he will not reply. No wonder his workers behave the way they do. They learned it from daddy.

So I've had a pool for over 20 years - a great pool but like all pools - "it leaks" ... three times…read moreI've had leak repairs before I finally found Jim Penski from Aqua-Technic. I call him Dr. Pool. Jim is obsessed with the science of finding and fixing pool leaks. Of course like the other three repair attempts I've had he found the "usual suspects" right away and fixed them. His price was reasonable and I paid him but then within a week it seemed like the pool was still leaking. So I called the doctor and over the next 4 weeks I saw the passion and determination that Jim has for what he does as "unusual suspects" started to appear that I had no idea about. I never had to bug Jim. He kept texting me and kept coming back until our last test two days ago and finally - Success AND no extra charge. He stood behind his work. For the first time I am totally confident my pool is leak free and it's a great feeling. I never felt this after the other 3 repair attempts. I can say 3 things about "Dr. Pool" of Aqua-Technic: 1. profound knowledge and professionalism 2. thorough and persistent follow up 3. reasonable pricing and a 100% guarantee. In my view that's an unbeatable trifecta! You have pool leaks? Call the doctor, Jim Penski of Aqua Technic - his number is definitely in my phone. 954-605-1505

White Pearl Pool Repair (Mike) is the best to work with in the Boca Raton, Palm Beach County area…read more He is very knowledgeable, creative in resolving issues, meticulous, and neat. He's 100% customer oriented and will go the extra mile to do a little extra (without your having to ask). Mike (a gem to work with), his team, and his work is high quality. I highly recommend this company to repair or redo your pool.

Absolutely professional. Clean quiet and efficient. Always goes above and beyond. I was living in…read moreNJ and they took care of my pool and any other things I asked.

Jim and Aj are wonderful and very helpful. my large pool is a challenge and I have trust and…read moreappreciation of their guidance on the maintenance on my pool. i strongly recommend you call Pool Peace.

Great service and representatives. Reliable !! Matt will be…read moretaking over ! Congratulations.

Charlie is terrific! Thanks! Great service!!! Answers in a timely manner including weekends…read more Competitively priced. Above and beyond customer satisfaction.

This company is outstanding. Wow what a difference. Costs a bit more but worth it. My pool looks…read morelike new. They also installed a salt system for me. Very dependable.

I first called Eagle Pools on 08/26/24 to get a quotation on a pool heater installation after doing…read moresearches online (Google/Yelp/BBB). George Gomes answered the phone and offered to come out to my house on 08/28/24- that day wasn't good for me, so George offered to come out same day (08/26/24) since I was already home. George turned up right near the beginning of the 3-4 p.m. window that he advised, he looked at our pool and pool accessories and discussed options with my wife and I. He answered all of our questions, he was not in a rush, and he explained whatever we didn't understand initially. We asked for a written quotation and got it later that same day. We previously made numerous phone calls and received other estimates and experiences as a reference. Eagle Pools was the best experience and so, it was a quick/easy decision to go with them. We made the 50% deposit on 08/27/24, the pool heater and concrete slab were delivered to our house on 08/28/24 for the 08/30/24 install that I requested. On the evening of 08/29/24, George let us know that the technicians would be at our house between 08:30-09:30 a.m. on 08/30/24. They were in my driveway at 08:45. They double-checked where we wanted to install the heater, discussed options and got to work. At 10:00 a.m. they were done. Initially, when they called me, I thought that they had a question or needed something. I was pleasantly surprised that they were calling me to give me a quick tutorial and to hand over the paperwork for the unit. We have lived in multiple states all over the U.S. and this experience would have been excellent anywhere. However, it stands out even more here in South Florida where people don't turn up when they say they will, or do what they said they would, or turn up without everything needed for the job. Eagle Pools turned up when they said they would, they did what they said they would at exactly the price that was quoted initially. The technicians turned up for the installation with all the parts and tools needed for the job. A few hours after the installation, I had questions about the unit and messaged George. Fifteen minutes later, he called me on a conference call with a technician and they answered all my questions. I haven't needed to call since. We are thoroughly impressed!

HORRIBLE! First of all, I hired them to re-Diamonbrite my pool. They poured acid on the new…read moresurface and stained the entire bottom of the pool. For two months, John ignored my requests to fix their mistake. Didn't show up to appointments. Ignored my texts. When you try to call, their VM is full, so you can't leave a message. I finally went to the store, but Paul claimed he didn't know anything and was extremely disrespectful. Told me to leave the store after I asked for the names of the owners. Took my name and number and said someone would call me, but of course they never did. After spending thousands of dollars, I'm left with a huge stain the entire length of my pool. In addition... I hired them to clean the pool. They didn't show up for weeks and the pool turned green. Algae grew on the surface. When John finally did show up, he forgot to bring a vacuum. Really? He said he would go to the store to pick it up and come back, but he never returned. Again, I paid for a service which I did not receive. The list of complaints can go on and on. John seemed like a really nice guy at first, but once I paid in full and had an issue, they disappeared. Horrible customer service. Not professional. Unfortunately, it appears that the only way to resolve the issue is to sue them.

Live locally and decided to come here for a vacuum and a skimmer. John was extremely helpful. I…read moremoved into a house with a pool and have no prior pool care experience. John was very patient and answered any questions I had. I showed up before store hours and he opened the store early in order to help. Service like this is hard to find. I will be going back for sure.

Great people with superior pool service, supplies and sustainable solutions for pool and spas. I've…read morebeen a happy customer for over 30 years now. Expert advice for DIY or turnkey pool maintenance and mgmt. Highly recommended pool resource that's family owned and operated.

Ive always had positive experiences buying pool equipment here. We hired someone from Summerland…read moreto instal a new pool light and the job went well.

Me being in the service industry for over 25 years myself, I understand things happen. After a…read moreminor incident occurred ,Mark handled the issue promptly and professionally. He exceeded my expectations and I highly recommend his business.

We've now been customers of Palm Beach Pool Doctor for almost 4 years. I continue to be impressed…read morewith how the owner runs his business. It's very rare to see such customer service forward businesses in South Florida in general and in the pool cleaning industry specifically. Their team has treated our pool with care and professionalism and it routinely looks like a million bucks. This company really cares about the quality of their work and it shows. Also, the owner always makes himself available for any questions or comments which is super helpful. We have recommended them to many people in the area and will continue to do so. Still five stars for me. Nice work Palm Beach Pool Doctor!