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    Vences Services Pool

    5.0 (6 reviews)
    Closed 7:00 am - 6:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Vences Services Pool

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

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    Recommended Reviews - Vences Services Pool

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    2 months ago

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    9 months ago

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    11 months ago

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    1 year ago

    Cesar came over and started with chemicals to the pool. He is very nice and his father is setting up the equipment and the pool is a go.

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    2 years ago

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    Crystal Clear Aquatics Pool & Spa Services

    Crystal Clear Aquatics Pool & Spa Services

    (8 reviews)

    I purchased a house a few months ago. The couple I bought the house from did not realize they were…read morehaving so many issues with their pool. They said they liked Crystal Clear Pools and the owner himself had installed their salt system. I had the pool system checked out by a good friend with a lot of knowledge of pools and my pool company that we have been using for almost 20yrs. They both noticed that the salt system was not working and that that Crystal Clear Pools had been using chlorine instead of the salt system to treat the pool. No one had let the previous owners know their salt system was not working but were aware since they were using chlorine instead. Also the pump was not priming all the way. The pump was the first thing noticed by my pool company and friend when they walked up to the system. The previous owners were surprised and had the owner himself come out and fix the salt system. He replaced the main board and charged them $600. They told me that the owner said that particular pump was supposed to only fill half way up and that was normal. I doubled checked with my pool company and my friend and they said that was not normal. Then I called the manufacturer of the pump. They also said it was not normal and that someone needed to look at the pump. I called Crystal Clear Pools and left a message for the owner. After a few days someone from the company called and said the owner would get back to me. He never did. I called the company again and still did not get a hold of anyone who could help or the owner. The previous owners of my house gave me the direct contact for the owner of Crystal Clear Pools. When I called his cell phone he answered. I explained about the pump. He was very nice and told me he would be out in a few days to look at it. I asked if the warranty on the pump was transferable to me and he said it was. Neither the owner from the pool company or anyone else showed up. I called a week later and left a message. I did not hear back. About a week after that I called and the owner picked up again. He was just as nice as the first time I talked to him. He apologized for not coming about and assured me he would be out in a week. When he did not show up again I texted him (see uploaded screen shot) and he responded back. I asked him to be honest if he was going to show up. He assured me he would. He never got back to me and I told him I was moving forward without him. Its now been over a month. I never heard back from him. I was very polite and I wanted to give him the benefit of the doubt. He was always nice and assured me he would be out but his actions sadly showed me that he had no intention of looking at the problem. I had my pool company fix the issue. While working it they noticed Crystal Clear Pools plumbed the pool pump to where you could barely remove the cap to get the basket out of the pump (See picture). I do not like leaving bad reviews but feel I need to in this case. The owner has not provided quality work, service, or honesty to the previous owner or myself. There are a lot of pool companies in the area. I would try one of them before I would try Crystal Clear Pools.

    I switched to Crystal Clear Aquatics Pool & Spa Services a few weeks ago. The company is easy to…read moredo business with and the pool is looking great! I especially appreciate being able to count on someone coming to the house on the same day, around the same time that knows what they're doing and does a great job. Highly recommended without reservation. A+++

    Family Pool 360° - Text

    Family Pool 360°

    (3 reviews)

    And because of my dissatisfaction he did reimburse me for my last month's pool cleaning on my…read morehomes. Which I didn't expect. He fractured his foot and hopefully once it heels that his company will get back on track cuz he does have good reviews.

    I hired Family Pool 360 at the end of May to clean pool that I had been taking care of on my own…read more The pool was clear, salt and chemicals were balanced when I hired them. Pool did have a few algae spots on grout. While I was out of town they allowed algae to take over pool. I communicated with them via text on July 6th and informed them pool was green and algae was everywhere. Pool was to be serviced every Friday. He replied that they will be there tomorrow and would let me know what if anything was wrong after visit.I specifically asked him to check salt cell and let me know if it had gone bad. Never heard from them. So I assumed everything was ok. I was once again informed by family member that the pool was green on July 22 and immediately reached out. Was once again told they would check everything and let me know asap. Once again no reply at all. Returned home on July 28th to a pool completely cloudy and full of algae. I immediately check salt cell reading and could clearly see it had gone bad and was not generating chlorine. As I went to grab my pool brush and pole I found that my pole and brush were not there and in their place was a bent pole and broken brush on the ground. I texted him the following: "So just got home. I found that my pool brush and pole have been removed and an all bent up pole and broken brush left in its place. SMH" His reply: "I don't understand what you mean and if you are accusing us of something I assume you have evidence that" Only time they contacted me was for payment and payment reminder. Never heard from them once with pool concerns. Wasted $370 and had to spend money to clear pool and replace brush and pole. Horrible pool service company.

    Vences Services Pool - poolcleaners - Updated May 2026

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