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Services - MOI Nails By Spring
Manicure
Manicure and pedicure
Nail fill-in
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Recommended Reviews - MOI Nails By Spring
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I don't tend to leave negative reviews because I'm really not that picky, but please please read this before booking here. I had been coming to this nail salon for about two years. I'll say this first: they can do pretty finishing work on nails. However, basic manicure care is rarely included unless you specifically ask for it, and even then, sometimes they'd not do it. This last visit was the final straw. Not only did my nails not come out well aesthetically, but the hard gel application was extremely bulky and uneven. Within days, my nails started lifting, chipping, and developing air bubbles. The same day I got them done, I let someone at the front desk know I was unhappy and asked if I could either have them redone or receive a refund. I was told no to both. I eventually went to a private nail tech recommended by a friend, and the removal process alone took FOUR hours because of how much product had been layered on. I also found out they had applied hard gel directly over an old Gel-X set that I had repeatedly asked them to remove, but they never did. Most concerning of all, my right index fingernail had turned partially green because water had gotten trapped between my natural nail and the hard gel, putting me at risk for an infection. Please please please be careful going here. Every appointment always felt rushed, like they were trying to get clients in and out as quickly as possible. I kept returning simply because I didn't want to deal with the hassle of finding a new salon, and I genuinely regret it. After finally seeing a different nail tech, I learned that my cuticles had been severely neglected for a long time, my nail beds had experienced trauma, and even the dryness of my hands likely stemmed from the way my nails had been handled over the years. Again, they can create pretty-looking nails at first glance, but the long-term damage and lack of proper nail care simply aren't worth it. Take care of your hands ladies
I was recommended this salon by a friend who books exclusively with Spring (the owner). While her work is solid, I don't think she upholds that same standard across the salon or with the employees she hires. Before booking, I sent in the design I wanted and was recommended to book Layla. Unfortunately, I was really disappointed with both her work and her attitude during the appointment. I left with long-term damage to my nails from over-drilling (the worst part), along with very unclean line work, polish on my cuticles and skin, thick and uneven coats, and splotchy airbrush work (I was charged $100 + tip for this). She spent 30 minutes trying to find the right colors and ultimately could only get "close enough." I ended up having to compromise on every single color, and the set was starting to look very incohesive. They continued trying to force colors on me for the rest of the design that weren't a good match instead of acknowledging they didn't have the proper ones. At that point, it was clear the design I wanted wasn't happening. I asked if we could remove it and pick something simpler. Her attitude noticeably shifted as she aggressively filed off the previous work and caused SO MUCH damage to my nail beds. My nails are now tender to the touch in some spots and it will take many months to grow out the damage. The simpler design (which they also said was "easy" and they could do) required airbrushing. The machine wasn't working properly and kept coming out splotchy. She repeatedly asked if it was "okay" before finally attempting to fix and clean the machine. When it came to line work, it was also messy and not crisp. I had to point out multiple areas that needed fixing, which is concerning since those are things a nail tech should be able to catch on their own. There was also areas that were bulky from uneven application of polish which she didn't fix and said was "ok after top coat" . Overall, it felt like she was trying to get away with the lowest level of work that a customer will accept. After the appointment I reached out 3 times over the course of a week to the business phone number and received no response. I eventually contacted Spring directly and heard back a few days later. I was offered $20 "as a gesture," which honestly felt insulting given the damage and overall low quality experience. It seems like they knew I wasn't coming back anyway so there was no point in doing the right thing. Only after I declined (as I would prefer to warn people with an honest review) did she offer $50 which is still below even half my total bill. It doesn't feel fair to charge customers for services when the mark was not met for ALL of them (gel manicure, airbrush, and design) let alone additional nail damage. This experience made it clear where Layla and MOI Nail's quality bar is and how little care is put into making things right.
My first time coming to this location for Moi Nails and it was such a great locations Took my mum here for us to get our nails done before my big birthday party Mylee did an amazing job with my gelx and did the design I wanted to a tee. Mimi also did an awesome job with my deluxe pedicure Given that we came on a Sunday, the parking out front was so easy and free. This salon is located Westwood Blvd where there are tons of good food options and 99 Ranch Market (my fave) within walking distance. The salon itself is spacious, clean and they offer complimentary non-alcoholic beverages and snacks. The staff is so friendly. Heads up in terms of payment they only accept, cash, Zelle or Venmo. I'll definitely be coming back for my fill with Mylee...can't wait!
As always, love Spring and who else she holds here to work her magical nails. Today I had had my girl Chelsea and was introduced to Loanne for pedicure the first time! She was extremely gentle and great. It's been about a year for the pedicure as I'm recovering from a stroke since last October. Spring and her team never misses beat!!! Great atmosphere and vibe. The music had me shazam OOOfii. Never heard of them, but the music was great! Loves this place!
I really hate having to write this review because I've been to this salon many times and usually have great experiences. For context I go about every 3 weeks. Unfortunately, my most recent visit was extremely disappointing and honestly painful and I cannot see myself going back. The technician who did my Gel-X manicure should not be performing nail services at this time. During the service, he aggressively over-trimmed and stripped my cuticles until they were raw. He cut me with the cuticle nippers and didn't even notice that I was bleeding. At one point, he pulled a piece of skin instead of cutting it properly, which caused more bleeding. My cuticles are now incredibly raw and inflamed. He also dropped the gel remover directly onto my finger, and it burned my skin. By the end of the appointment, my hands hurt more than they ever have after a manicure. Day two, my cuticles are incredibly raw, red and inflamed. To top it off, when I went to pay, the credit card machine automatically defaulted to the highest tip option. Under normal circumstances I'm a good tipper, but after that experience, it felt inappropriate and uncomfortable. I'm really disappointed because I've liked this salon for a long time. I hope they this feedback seriously and provides proper training, because no one should leave a manicure in pain.
Absolutely killed it again! I requested Stella and she did an amazing job and always provides such kind and lovely vibes. All the workers have the same vibe, super kind and attentive!! Always love coming here and they always do so well with my short nails!! Gel x with cat eye and chrome details with small gems!! She always makes sure to charge my phone or put it on a stand for me so I can watch my podcasts hehe.
I had a gel manicure on Wednesday, today is Saturday and it's already totally peeling up! Very disappointed, I've never had a manicure go bad so quickly. Leaving on vacation with some sad looking nails
My favorite nail salon!!! I've been to both locations and they never disappoint. All nail techs are very skilled and very attentive to details. I love how my nails come out every time especially with the designs I show them. This one in particular is from their yelp photo. Started my Valentine's Day nails early this year!
I had a really disappointing experience here. My nail tech, Miley, was unprofessional from the start, she had an attitude throughout the service and was impatient and anytime I gave her feedback it seemed like she just got more irritated. At the beginning, I clearly asked for my cuticles and the sides of my nails to be cleaned up. She mentioned it would be an additional $8, which I agreed to. However, she never did it during the proper prep stage. When I brought it up at the end, she tried to go back and do it after the nails were already finished, which is completely backwards and not how a proper manicure should be done. On top of that, the nail shape came out uneven, and she wasn't able to execute a French tip properly. I ended up settling for a nude base with chrome, but overall I left unhappy with the quality of my nails. It's especially frustrating because I came here based on their Instagram, and the work looked great. I was really hoping to find a quality salon closer to home, but unfortunately this experience left a bad taste in my mouth. I do want to note that Lauren, who did my pedicure, was kind and professional, and the nail tech who worked with my 3-year-old daughter was also very sweet.
This was my third time at MOI nails and it was my second time being disappointed. I came in asking for a few designs including a cateye in the shape of a heart and blush base with cateye french tips on hard gel. On the phone, I was told it could be done and when I showed my nail tech she said she could do it. When it came time to execute, she pulled out many different magnetic tools (even one specifically for making hearts) and could not do it. She ended up asking me if there were any other designs I wanted to which I asked if they could do a silver 3D heart by showing a picture of it and once again she said yes and began doing it. She took out the material to do it which was completely solid white when in the picture it was opaque and silver. Basically you can see the pictures showing they don't match sizes and they're crooked and uneven. They're completely solid and painted silver too.. The set would've been better without them but actually the cateye polish is not even making a cateye effect, it's just sparkly... I wanted to leave because at this point I knew I would have to get this fixed. I just wish they could've told me from the beginning it's not something they were capable of doing but now I spent 3 hours and 100$+ on my weekend to have to redo this tomorrow. In addition, my tech was rushed because they sat a girl down next to me who had been waiting for a tech for almost an hour. The front desk guy kept coming to ask my tech if she was done and pressuring her (in Vietnamese, which they didn't know I understood). There were other staff telling my tech when she consulted them that it was fine to continue as long as I wasn't complaining, which means they knew it wasn't satisfactory. I think the service here is ok but the transparency is terrible and the skills of the techs vary. 2/3 times disappointed so I won't be back.
Came to get my birthday nails done and Kyle got me right! They couldn't color match exactly but he found a way to make it come together even better than my reference photo. First time here and forever coming back. A spacious location makes it easy to relax. 10/10
Very professional and quick. I got exactly what i wanted for my birthday and grad nails. Highly recommend Moi nails!
1 month ago
Business owner information
Spring T.
Thank you so much for your wonderful 5-star review! We truly…
1 month ago
This place is my new go to salon! Layla is the best! She does great builder gel manicure and is so sweet! Will definitely be re booking with he read more
Business owner information
Spring T.
Thank you for the 5-star review! We’re so happy you had a great…
1 month ago
Amazing price for the service I got! Waited a bit longer than I'd like but that only shows the demand they have! Highly recommend read more
5 months ago
I don't tend to leave negative reviews because I'm really not that picky, but please please read this before booking here. I had been coming to this nail salon for about two years. I'll say this first: they can do pretty finishing work on nails. However, basic manicure care is rarely included unless you specifically ask for it, and even then, sometimes they'd not do it. This last visit was the final straw. Not only did my nails not come out well aesthetically, but the hard gel application was extremely bulky and uneven. Within days, my nails started lifting, chipping, and developing air bubbles. The same day I got them done, I let someone at the front desk know I was unhappy and asked if I could either have them redone or receive a refund. I was told no to both. I eventually went to a private nail tech recommended by a friend, and the removal process alone took FOUR hours because of how much product had been layered on. I also found out they had applied hard gel directly over an old Gel-X set that I had repeatedly asked them to remove, but they never did. Most concerning of all, my right index fingernail had turned partially green because water had gotten trapped between my natural nail and the hard gel, putting me at risk for an infection. Please please please be careful going here. Every appointment always felt rushed, like they were trying to get clients in and out as quickly as possible. I kept returning simply because I didn't want to deal with the hassle of finding a new salon, and I genuinely regret it. After finally seeing a different nail tech, I learned that my cuticles had been severely neglected for a long time, my nail beds had experienced trauma, and even the dryness of my hands likely stemmed from the way my nails had been handled over the years. Again, they can create pretty-looking nails at first glance, but the long-term damage and lack of proper nail care simply aren't worth it. Take care of your hands ladies read more
5 months ago
I was recommended this salon by a friend who books exclusively with Spring (the owner). While her work is solid, I don't think she upholds that same standard across the salon or with the employees she hires. Before booking, I sent in the design I wanted and was recommended to book Layla. Unfortunately, I was really disappointed with both her work and her attitude during the appointment. I left with long-term damage to my nails from over-drilling (the worst part), along with very unclean line work, polish on my cuticles and skin, thick and uneven coats, and splotchy airbrush work (I was charged $100 + tip for this). She spent 30 minutes trying to find the right colors and ultimately could only get "close enough." I ended up having to compromise on every single color, and the set was starting to look very incohesive. They continued trying to force colors on me for the rest of the design that weren't a good match instead of acknowledging they didn't have the proper ones. At that point, it was clear the design I wanted wasn't happening. I asked if we could remove it and pick something simpler. Her attitude noticeably shifted as she aggressively filed off the previous work and caused SO MUCH damage to my nail beds. My nails are now tender to the touch in some spots and it will take many months to grow out the damage. The simpler design (which they also said was "easy" and they could do) required airbrushing. The machine wasn't working properly and kept coming out splotchy. She repeatedly asked if it was "okay" before finally attempting to fix and clean the machine. When it came to line work, it was also messy and not crisp. I had to point out multiple areas that needed fixing, which is concerning since those are things a nail tech should be able to catch on their own. There was also areas that were bulky from uneven application of polish which she didn't fix and said was "ok after top coat" . Overall, it felt like she was trying to get away with the lowest level of work that a customer will accept. After the appointment I reached out 3 times over the course of a week to the business phone number and received no response. I eventually contacted Spring directly and heard back a few days later. I was offered $20 "as a gesture," which honestly felt insulting given the damage and overall low quality experience. It seems like they knew I wasn't coming back anyway so there was no point in doing the right thing. Only after I declined (as I would prefer to warn people with an honest review) did she offer $50 which is still below even half my total bill. It doesn't feel fair to charge customers for services when the mark was not met for ALL of them (gel manicure, airbrush, and design) let alone additional nail damage. This experience made it clear where Layla and MOI Nail's quality bar is and how little care is put into making things right. read more
2 days ago
My first time coming to this location for Moi Nails and it was such a great locations Took my mum here for us to get our nails done before my big birthday party Mylee did an amazing job with my gelx and did the design I wanted to a tee. Mimi also did an awesome job with my deluxe pedicure Given that we came on a Sunday, the parking out front was so easy and free. This salon is located Westwood Blvd where there are tons of good food options and 99 Ranch Market (my fave) within walking distance. The salon itself is spacious, clean and they offer complimentary non-alcoholic beverages and snacks. The staff is so friendly. Heads up in terms of payment they only accept, cash, Zelle or Venmo. I'll definitely be coming back for my fill with Mylee...can't wait! read more
2 months ago
As always, love Spring and who else she holds here to work her magical nails. Today I had had my girl Chelsea and was introduced to Loanne for pedicure the first time! She was extremely gentle and great. It's been about a year for the pedicure as I'm recovering from a stroke since last October. Spring and her team never misses beat!!! Great atmosphere and vibe. The music had me shazam OOOfii. Never heard of them, but the music was great! Loves this place! read more
Business owner information
Spring T.
Hi Tamarra! We missed you and are so happy to see you back and…
I really hate having to write this review because I've been to this salon many times and usually have great experiences. For context I go about every 3 weeks. Unfortunately, my most recent visit was extremely disappointing and honestly painful and I cannot see myself going back. The technician who did my Gel-X manicure should not be performing nail services at this time. During the service, he aggressively over-trimmed and stripped my cuticles until they were raw. He cut me with the cuticle nippers and didn't even notice that I was bleeding. At one point, he pulled a piece of skin instead of cutting it properly, which caused more bleeding. My cuticles are now incredibly raw and inflamed. He also dropped the gel remover directly onto my finger, and it burned my skin. By the end of the appointment, my hands hurt more than they ever have after a manicure. Day two, my cuticles are incredibly raw, red and inflamed. To top it off, when I went to pay, the credit card machine automatically defaulted to the highest tip option. Under normal circumstances I'm a good tipper, but after that experience, it felt inappropriate and uncomfortable. I'm really disappointed because I've liked this salon for a long time. I hope they this feedback seriously and provides proper training, because no one should leave a manicure in pain. read more
Business owner information
Spring T.
Hello, we are terribly sorry about your experience. Please allow us…
2 months ago
Absolutely killed it again! I requested Stella and she did an amazing job and always provides such kind and lovely vibes. All the workers have the same vibe, super kind and attentive!! Always love coming here and they always do so well with my short nails!! Gel x with cat eye and chrome details with small gems!! She always makes sure to charge my phone or put it on a stand for me so I can watch my podcasts hehe. read more
23 days ago
4 months ago
I had a gel manicure on Wednesday, today is Saturday and it's already totally peeling up! Very disappointed, I've never had a manicure go bad so quickly. Leaving on vacation with some sad looking nails read more
4 months ago
My favorite nail salon!!! I've been to both locations and they never disappoint. All nail techs are very skilled and very attentive to details. I love how my nails come out every time especially with the designs I show them. This one in particular is from their yelp photo. Started my Valentine's Day nails early this year! read more
7 months ago
I had a really disappointing experience here. My nail tech, Miley, was unprofessional from the start, she had an attitude throughout the service and was impatient and anytime I gave her feedback it seemed like she just got more irritated. At the beginning, I clearly asked for my cuticles and the sides of my nails to be cleaned up. She mentioned it would be an additional $8, which I agreed to. However, she never did it during the proper prep stage. When I brought it up at the end, she tried to go back and do it after the nails were already finished, which is completely backwards and not how a proper manicure should be done. On top of that, the nail shape came out uneven, and she wasn't able to execute a French tip properly. I ended up settling for a nude base with chrome, but overall I left unhappy with the quality of my nails. It's especially frustrating because I came here based on their Instagram, and the work looked great. I was really hoping to find a quality salon closer to home, but unfortunately this experience left a bad taste in my mouth. I do want to note that Lauren, who did my pedicure, was kind and professional, and the nail tech who worked with my 3-year-old daughter was also very sweet. read more
8 months ago
This was my third time at MOI nails and it was my second time being disappointed. I came in asking for a few designs including a cateye in the shape of a heart and blush base with cateye french tips on hard gel. On the phone, I was told it could be done and when I showed my nail tech she said she could do it. When it came time to execute, she pulled out many different magnetic tools (even one specifically for making hearts) and could not do it. She ended up asking me if there were any other designs I wanted to which I asked if they could do a silver 3D heart by showing a picture of it and once again she said yes and began doing it. She took out the material to do it which was completely solid white when in the picture it was opaque and silver. Basically you can see the pictures showing they don't match sizes and they're crooked and uneven. They're completely solid and painted silver too.. The set would've been better without them but actually the cateye polish is not even making a cateye effect, it's just sparkly... I wanted to leave because at this point I knew I would have to get this fixed. I just wish they could've told me from the beginning it's not something they were capable of doing but now I spent 3 hours and 100$+ on my weekend to have to redo this tomorrow. In addition, my tech was rushed because they sat a girl down next to me who had been waiting for a tech for almost an hour. The front desk guy kept coming to ask my tech if she was done and pressuring her (in Vietnamese, which they didn't know I understood). There were other staff telling my tech when she consulted them that it was fine to continue as long as I wasn't complaining, which means they knew it wasn't satisfactory. I think the service here is ok but the transparency is terrible and the skills of the techs vary. 2/3 times disappointed so I won't be back. read more
4 months ago
Came to get my birthday nails done and Kyle got me right! They couldn't color match exactly but he found a way to make it come together even better than my reference photo. First time here and forever coming back. A spacious location makes it easy to relax. 10/10 read more
1 month ago
4 months ago
Very professional and quick. I got exactly what i wanted for my birthday and grad nails. Highly recommend Moi nails! read more
3 months ago
Literally exactly like the picture, best manicure I've ever had! Mia was amazing, obsessed! read more
2 months ago
1 month ago
I've been coming to this nail salon since I moved to the area and it's been wonderful. Friendly staff, great vibe, and I always leave happy with my nails. Highly recommend Carina! She is the best read more
Business owner information
Spring T.
Thank you so much for the review! We truly appreciate your support…
16 days ago
1 year ago
I cannot recommend Layla enough! She's not just a nail tech...she's an artist! Every time I leave her chair, I'm obsessed with my nails. She pays so much attention to detail, makes sure the shape and design are perfect, and always takes the time to give me exactly what I want (sometimes even better than I imagined!). On top of her amazing skills, Layla is also super sweet and makes the whole experience relaxing and fun. Whether you want a classic clean look or something trendy and unique, she absolutely nails it every time. If you're looking for someone who will treat your nails with care and give you results you'll love, book with Layla you won't regret it! read more
16 days ago
7 months ago
Beautiful job by Chelsea for my mom. Highly recommend this place. Everybody were so kind and friendly, especially the guy at the front desk ;) read more
I got the cutest Valentine's Day mani with Jeannie! I made an appointment and came in with a reference photo and they did it in a little over an hour (I get a hard gel fill). Such a high quality manicure but definitely on the expensive side ($90) - be sure to ask about the price of the design but I am so happy with the quality of my manicure. read more
5 months ago
They always do such a good job, very detailed and so kind! I showed them a lot of inspo pics and they always deliver:) read more
1 month ago
1 year ago
They made exactly the designs what we wanted ,Great jobs thank you. They made exactly the designs what we wanted ,Great jobs thank you. read more
5 months ago
Laila hooked me up today! I wanted a specific design I seen on Pinterest and she did my nails even better than the photo! I'm so happppyy :) read more
3 months ago
I love coming to this salon! My sister and I drive from the south bay to get our nails done here and have never been disappointed. Mia is incredible and does a great job of executing the designs I ask for, and I will be sad to see my most recent set go! read more
1 year ago
I have to leave a review everytime I come here! I had Chelsea this time around and I cannot emphasize enough how amazing her work is. I showed her an inspiration picture and she literally made my dream come true! I love every nail tech in this salon. So talent and so kind! Come here for your nail art and go with Chelsea!!! read more
6 months ago
I've been coming here for almost a year now. Recently I've made two appointments and they have either rescheduled my appointment without talking to me first. Or have had me wait past a reasonable time to get services. Every disappointing. read more
Business owner information
Spring T.
Hi Brittney, thank you for your feedback and for being a returning…
5 months ago
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Ask the Community - MOI Nails By Spring
What services are included in the "gel pedi royal" and how much is it?
You can get a royal pedicure package for $63 and add gel on for $17 so it’s $80 total
How much for a regular manicure and removal of gel builder?
Hello, we could take off the gel builder and do a regular manicure for $35+
Does this salon do builder gel nail application? And if so, what is the pricing for the service?
They do gel builder. My fill was $60 or $70 ($90 with a design on each nail) - not sure about an initial application.
How much is a gel manicure (not gel x)? And for french design? Thanks!
Gel mani is $40 (remove old gel +5) French tips is $15
How much is a acrylic fill with designs?
Hi there. Acrylic refill is 65$ and design around 10 up to 50 . We need to see picture for design . Thank you
How much is gel mani and pedi? Including removal?
$45 for gel mani and $52 for gel pedi (including removing)
Hi,may I ask you how do you charge for refill with gel X?
Hi! It’s $60 for a refill
Review Highlights - MOI Nails By Spring
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91 reviews that are not currently recommended
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