Thank you so much for the professionalism Dr Elizabeth provides…read more Her and her staff are so knowledgeable and friendly! Thank again. Peggy

I am awaiting a call back to set an appointment. If it's anything like the other Dermatologists…read moreI've tried to contact, (their offices close @ four Pm). I'll just keep searching. This group @ least takes a message when they are out!

Nice warm and inviting space. Got me in very quickly. Attendant saw me and doctor came in shortly…read moreafter. Sincere and caring approach. Good treatment and recommended a steroidal cream that has been amazing for a variety of small skin cuts and abrasions. As well as, treating minor skin cancers/ potential skin cancers.

Best doctors and staff! Will highly recommend! Easy to…read moreschedule appointments and tgey w take care of your needs.

I've never been treated so rudely by a dr. Asked him questions about the much bigger than expected…read morescar and he refused to listen or discuss my concerns. "I'm ending this appointment now" please find someone else.

Some background so you can weigh my review. I have been treated for skin cancer by different…read moredermatologists in the District of Columbia (1 navy Doctors), Virginia (2 army Doctors), Maryland (2 civilian Doctors), and Cincinnati, OH (2 civilian Doctors). I left the last two Cincinnati Doctors because of poor screening with the first and poor billing practices with the second. I met with Dr. Brown for the first time in October of 2022. The nurse (her name escapes me) was professional and administered local anesthetic virtually painlessly. Dr. Brown seemed professional, and compassionate. She completed a full body check, froze some sites and took one biopsy. The administrative staff I have spoken with and met are pleasant and professional.

UC Health charges for a biopsy as if it were major surgery, and for wart removal by freezing as if…read moreit were surgery too. Then they go ahead and charge again for hospital services, as if the treatment were being given in a hospital instead of their offices. Service is by residents and interns rather than their house physicians, and they often leave you waiting for hour or more. They put a tiny bandage on my "surgery" and it bled all down my arm after I left the office, and I had to return to get the wart re-frozen. What's more, insurance didn't cover a lot of this, so I had to pay even more for this than I did for a recent hospitalization of two weeks!

I can't say enough good things about this office. I've had skin problems since I was a young girl…read moreand finding a good Dermatologist who I can trust has been hard. This week, I visited Jen Woodard, MSN, CNP, for the first time. She was very thorough and made me feel very comfortable. I had to have a few biopsies taken and she made sure that I understand exactly what was being taken and what the next steps would be. The only con I have about this office is the amount of time it took for the front desk to get me checked in. I spent over 30 minutes in the waiting room, which was unfortunate.

We waited longer than 1 hour. Try not to schedule your appointment at the end of the day (they…read moreclose at 3:30pm and our appointment was at 3:10)

i was very pleased with the care I received from The Dermatology Group in West Chester, OH. My…read moreexperience from the front desk to the exam, was a pleasant one. Katie McMenamin, CNP, was professional, courteous and answered all of my questions. Everyone in the office was very friendly. Would highly recommend! Thank you! A. McManus

Dr Palmer was very dismissive. the visit was the worst Dr appt I have ever experienced. He was…read moreshort with his diagnosis, and disregarded any input of background of complications. I would never recommend seeing him for any reason.

I like the doctor and staff, however I am not sure they have the best equipment. I went in to get 2…read moremoles (the black freckle kind) on my face removed by laser, ones that I've had removed in the past but came back. I had the treatment done right away and once the scabs came off I saw that the moles were not completely removed. I could still see a faded mark where they were. I called the office and they said I would have to come back for another treatment and pay for it. In the past when I got them removed they did completely go away for about a year before they came back. That's why I'm not sure how great this office's equipment is. Also a little disappointed that he couldn't just do another treatment for free since I wasn't completely satisfied with the results.

Dr had no bed side manner. she was not professional. She…read morekept saying it was infection not explaining nothing. Said come back in a month. Office Staff was inconsiderate! We will not be back!

Dr. Shah was very understanding of my skin concerns and took the time to do a full body skin…read moreexamination. She even looked at my feet!!!

I had a consult with the owner and staff. I was both nervous and concerned with making changes to…read moremy face, but my wrinkles were so apparent. They were very knowledgeable and worked patiently with me. I am so happy I went to Aeterna Aestethics!

have spent thousands and can't see a single dime of it!! I've had lips done three times and they…read morestill look like they did the day I walked in. I'm over it. will not go back!!