They have Great customer service, pretty fast at getting your order out, never had any issues!

Wow - What a fun and delicious restaurant experience!! From the moment I stepped in, I was welcomed by the super kind staff and it felt so inviting! The ladies working were so much fun - so much joy and felt like they truly cared about me. They gave such great recommendations and my meal was SO GOOD! I ordered "The Stack" and am craving it again just writing this review and thinking about how good it was. The dining room was open and clean and I was super happy with how the interior was laid out! A really fun part of the experience was the salsa bar with different salsas you can try and have with your chips! This was really unique and fun for me and my group! All in all, GREAT experience and I'll definitely be back! read more

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What is the point of offering no queso in an item when you order through doordash if the location cannot handle the request. More than five orders in the past 6 weeks have been placed and this location is unable to leave the queso out as requested. read more

$9 for a bowl of cheese that came in a bag? Moes is good, but are you kidding me? I can't get a singular meal with a cup of queso for under $30 dollars. Upcharging everything. I guess we're keeping up with chipotle - -aka "chipoltl-way." You can go to a regular Mexican restaurant and get the same or more for the same price.inflation is crazy. They don't even do a free birthday burrito anymore. This is an attack on the franchise and not entirely this location. read more

Very friendly establishment! Very clean ! I Love the 72 location! The only moe's I will go to ! I have had a bad experiences with the one on university and thought I wouldn't eat there again but 72 changed my mind! read more

I came in to a long line but it didn't feel like it. They moved fast but when it was my turn they were friendly and not rushing me. All moes food is good food. This was no different. Best burrito and queso out there. Rock star sauce at the salsa bar. Place was clean. I couldn't as for more. I'll come again. read more

Moe's Southwest Grill - What I did to their amazing queso. - Tex-Mex Near Me - Madison, Alabama

This place has really gone down hill fast. The attitudes of the folks working the line is horrific. The tables were dirty and the floor was slippery and unclean. The soda dispenser had a sludge dripping from it and when I informed the worker about it he just shrugged and said it was syrup. It wasn't syrup, it clearly was mild buildup. I want this place to be good, but sadly it's not. read more

If you want service that is extremely lacking in any urgency or teamwork than this is your place. Given two chances, I've noticed team members standing around not helping each other while the person at Station 1 seemed to be the slowest. While they did adhere to the "Welcome to Moe's" mantra you hear from other locations, the work ethic and swiftness of other franchises was severely lacking. The cleanliness of the lobby did help but impatient patrons waiting in line for over twenty minutes did not help their overall image. While the manager did a great job serving me when I waa up, I felt he should have been watching his line to help. When I arrived I had six people in front of me at 12:41 pm. I did not get to Station 1 until 1:17pm. For a Moe's this seems very slow! read more

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Been to many Moe's locations over the years. It's a reliable place to get a "made-to-order" Fast casual burrito, tacos , salad or other Tex-Mex dish . I do appreciate that they offer a knock-off of the Taco Bell Crunchwrap Supreme called "The Stack " We dropped by on a Saturday evening after lots of activities for a quick bite. "The Stack" hit the spot for me and the white queso with tortilla chips complemented the meal. The Service was surprisingly good for only hour before closing , but it wasn't too busy. All of our entrees were made to our preferences and executed well. Not sure how it would be during lunch or dinner rush, but we were happy with our experience. Only negative, the tables and restrooms were not satisfactory clean Other than that solid place to scratch your itch for fast casual Tex-Mex vs other nearby options like Chipotle, Salasarita's , Las Trojas, Taco Bell, or Phil Sandoval's. Inflation has definitely hit , as for two adults and a kid , and our total was just under $40. read more

Great place to walk right in and pick from the menu and then you can customize your food staff is friendly the place is clean and the food is excellent. read more

Moe's Southwest Grill - Three Amigos - Tex-Mex Near Me - Madison, Alabama

the service was instant and food was great a women named amelia helped us and was very patient

Moe's is one of my husbands favorites. However after my visit on 10/26/20 I'm not sure I'll go back. I came in around 7 pm, there was no one in line and I got no greeting. I walk up and the guy who was filling the cold bar portion asked the girl at the register to help me. She had just finished ringing up the last customer and was wearing gloves, she asked what I wanted. Without changing her gloves she made the burrito I ordered and the rang up the order on the register. I get the burrito grilled, so while I wait for the food I watched as she waited on the next person USING the same gloves still!!!! She must have gotten something on her right hand, because she changed that glove before ringing up the order. In the meantime the guy who had been filling the bar and wiping down the spills with a rag, grabbed the burrito off of the grill and rolled it in foil. I should have asked them to redo it, but we all no what happens if you complain! Didn't want to risk something even worse showing up in the burrito. Next time I will defiantly ask them to change gloves! read more

Moe's is my go to for lunch regularly. With it being not far from my work and the ease of creating a vegan friendly meal, choosing Moe's doesn't require much thought. I typically go for building my own bowl, but the burritos are pretty good too. I stack my bowl with rice, black beans, grilled mushrooms and onions, corn and regular pico, lettuce, fresh cilantro, and pickled jalapeños; sometimes black olives and guac depending on how I feel. I've always liked Moe's for the variety of toppings/fillings they offer. My one pet peeve about Moe's is a messy salsa bar, and this location does a good job of keeping the area around the salsa wiped down and neat. My only complaint about this location is that they could stand to be a little faster at the assembly line, which is probably more noticeable to me since I'm often on limited time when I eat here. read more

Moe's Southwest Grill - Tex-Mex Near Me - Madison, Alabama

The food was good, but the restaurant was filthy. Once we sat down we noticed the floors were covered with spilled food. Tables weren't clean. The employees customer service skills were lacking professionalism. One worker in regular street cloths was making is food to go on the serving line with no single use gloves on or hair net. We left after noticing so many sanitary issues. read more

Nasty!!! Bad part about it 3 employees just stand there and did nothing. This is the second experience we have had at this store so I had to post! My burrito was cold and the salsa was watery and tasted like it was a week old! I only post so the owners can please do something!!! I love Moes food but will not be back to this store. read more

Moe's Southwest Grill - This is while the employees were up front standing around doing nothing! - Tex-Mex Near Me - Madison, Alabama

The menu allows users to choose from several different types of meats and toppings to choose. The recipe includes fresh ingredients and meat seasonings. I will make a bowl, instead of the flour shell. Moe's ingredients are freshly cooked, individually made to each customer's liking, and fresh flavor filled sauces, and served in a traditional flour tortilla or in a bowl. Moe's knows burrito's. Staffing should have workers assigned to clean dining room and rest room's are in need of care.Homewrecker.. read more

The friendliness of the staff is really one of the best parts of dining here! Every time you walk in you will hear a cheerful mixture of " Welcome to Moes!" Which is really great to see people actually welcoming you to a restaurant. First of all, if you don't mind a wait, go on a Monday. 5.75$ for a burrito, or salad, or bowl with chips and salsa. You can't even get fast food at that price. If you can't, get there on a Monday or want to avoid the long lines. Definitely just check it out. The burritos are filled with anything imaginable, and the salsa are fix it yourself. You can always order through the app for pick up. I have order through the app 20+ times and have only had one bad experience, but it was corrected immediately. My favorite go to meal is a steak home wrecker, with rice, black beans, grilled onions, cheese, pico, sour cream, guacamole, fresh jalapeños, the spicy sauce (rock and roll?) and a side of queso. So great! read more

This was my first experience with a Moe's here in Alabama. Unfortunately it will most likely be my last. I heard someone yell an underwhelming, "Welcome to Moe's," from across the restaurant so that was nice I guess? The bored looking girl who began making my burrito seemed quite impatient when it came to answering the two simple questions I asked. I haven't been to a Moe's in about 10 years so I wasn't familiar with the menu, but anyway... She began rolling up the burrito, but then stopped to ask someone else to finish rolling it up so she could go to the bathroom. My burrito completely unrolled and some contents fell out. Instead of replacing them the next bored looking guy bunched up what was left of it and had the bored looking cashier ring me up. As for the food, I ended up paying way too much for a small, bland burrito and some stale, greasy chips. So 2/10 recommended read more

Typical food of this sort. However, the staff at 5:00 tonight was unfriendly. Never smiles. Seemed irritated that I was there. Why would I ever go back? There are too many other places with mediocre food. Thanks but no thanks. read more

well the "Quantity of Food" meter has moved back to STINGY. I always order the same think here, the John Coctostan" quesadilla. The menu says it comes with your choice of meat, cheese, and beans. I tell the guy behind the counter I want a JC with chicken. He pulls the tortilla and flops on the chicken and cheese on top and pushes it to the side. I ask if he's going to add the beans, he tells me "we're not allowed to ask anymore". I had to actually tell him to add the beans. Seriously? Beans are listed as a main ingredient on the big menu sign. And to top it off there was like only ten cubes of chicken on the JC. I hope you're reading this Hannah. read more

I was really pleased with the customizations as well as the flavor of the food at Moe's. I'm a huge fan of carnitas and haven't had much luck finding them at many of the Mexican food restaurants near by. Moe's carnitas option is very flavorful. They're salsas and chips were also very tasty. I will say that they did get my order incorrect and as it was a Togo order I was unable to get that issue resolved. The food was very good so I will return, but next time I'll check my order before leaving. read more

Don't eat there. They have roaches! The service was not the best but that I could get past. What I cannot get past is that the salsa bar was a mess, the drink machine was nasty and the floor around it was sticky, the floor around the tables was not clean, and to top it all off they have roaches! I could not run out of that place fast enough. Don't eat there! Health and safety needs to pay them a visit pronto! read more

I and my family went there expectantly ( we wanted to go somewhere else) But, we couldn't hold the starvation any longer. Therefore, my husband said lets go there. It was our first time and omg..My husband know me so well because I don't eat all the food off my plate when I go out..it's like the first time in history !! Food was good, My budlight margarita was the bomb.com, My 4 year old..I couldn't believe he ate his food either. The vegetarian option was my choice and I love, loved it....But, to be honest I think the placed a drug in their food because as soon as we got home we all fell asleep on top of each other, then I woke up as if I went to the club and gotten a hangover after. I am MOST DEFINITELY going back, baby !!! read more

My first visit here. It was ok. The employee couldn't seem to answer any of my questions about ingredients or whether something was spicy. She finally says I don't eat here. That response caught me off guard. Not sure if she was new but the other employee was not really helping her. Got a home wrecker burrito. There was so many tomatoes and mushrooms on it that I couldn't taste anything else. She didn't add things proportionately at all. Somethings were piled on while others were given very sparingly. I would try it again if in the area. read more

My wife and I went there a couple months ago to check it out. Neither of us had been to a Moes before. We were pleasantly surprised. Really good food at a great price. Since then, it is always on the list when we decide to go out for food. We have been back a number of times.Great place for a good, quick, reasonably priced meal with no fuss read more

Worst Moe's experience I've ever had. The manager was the only on that greeted people with "Welcome to Moe's". The lady at the station one was very nice and consistent person to person. The lady at station 2 was not so consistent. I got a homewrecker which comes with guacamole and she literally put the smallest scoops of everything, but as I watch her on other people's some got more. It's just very upsetting when I pay close to $9 for a burrito and I hardly get veggie that are supposed to be free of charge with some exceptions. Very frustrating. read more

Service was great, staff was really friendly. Steak had more of a smokey BBQ flavoring instead of the southwest flavors I was looking for. Chips were a tad stale too. Otherwise a great meal. read more

The food has always been good, but I swear some of the staff is high most of the time. I've gone in and seen some working hard and others just staring off into space while being told to do something. read more

Came in 30 minutes before they were supposed to close and at least 6 staff members standing in a circle talking. My brother tried to order a quesadilla and was told that the grill was broken. Not a problem as we opted for burritos. The entire line was filthy and the scraps at the bottom of the bins were less than optimal. One nice employee helped us while the rest of the posse gave us death glares. As we were getting our food they could be heard mumbling about how they thought they were closed and a man who I can only assume was in charge for the night shuffled to the door and locked it when according to the signage posted, they were still open for another 20 minutes. We sit down to eat and can not get drinks as it was blocked by two staff members. The salsa bar made me want to gag it was so gross. As we finished up, the grill that was allegedly out of service, magically came to life and it was cleaned for the night. Tried to leave but a locked door doesn't help my mission. I don't expect perfection out of anyone and I understand people get antsy when it gets close to time to leave for the night but what happened tonight was extraordinarily unacceptable. Please for your business sake, do better read more

Today's entire line crew seemed like someone just died. They were completely uninterested in customer service (including ringing our order up correctly). We've been to this location many times and it just seems to be going downhill lately, as far as attitude is concerned. read more

Not bad food my kids love it but I think it is a little pricey for Mexican. Would recommend the wrong Doug if hungry super filling and super good. The bowl is good as well. Do like the salsa bar. I have more traditional Mexican restaurants in area that I prefer and lost of times it is cheaper. read more

This has to be the best locale in the Huntsville are. Everyone is super nice and everything is in stock and they really take care of their guest Service here rivals Chick Fil A. It's kind of out of the the way and I drive past about 10 competitors to get to it but it's worth it. read more

So the tofu runs our on my order and my husband wants tofu also the server never bothered to tell anyone that the tofu was out. It was about six people standing there doing NOTHING! When I got to the register I stated my husband wants tofu but there is none left can someone cook some . The manager then say oh so we won't charge him for it. That is not the point cook the tofu make your people work ! Ugh read more

While I have always loved Moe's- this location has left me wanting. The food is good but the service was surprisingly bad today. I have been here before and it was fine- maybe today was an off day? It seems it waxes and wanes... need more consistency. read more

The portion size is much better than some other Moe's I've been to. As always though- good food!

They have great food made fresh daily, excellent salsas and a great assortment of toppings. I love their ear muffs. The staff is very friendly. Mondays are a steal! read more

I totally agree with the posters here that write about small portion sizes for the really high prices. My family of four can eat at a really good, sit down Mexican place cheaper than we can at Moe's. Something is wrong with that. Also the Manager I spoke to this evening had absolutely no clue about what she was doing. Even a shift lead should be composed enough to handle 2 people speaking to her at once, but this young woman was very obviously overwhelmed with everything going on around her. My suggestion would be to, at the very least, retrain this "Manager" (I use the term loosely) or replace her with someone that has the composure and skill set that can handle the fast pace of an establishment like Moe's read more

My favorite is the Homewrecker ! A huge burrito with anything you want stuffed into it. Great tasting, nice open atmosphere, and fair price.

I always deal with wonderful staff, it's sensational food (Taco Bell with real ingredients) and they're fairly quick about getting you fed, which is always appreciated. Very clean and Freestyle Coke machine for the win! read more

First time I ever ate at Moe's and was truly disappointed. I read some reviews on here and from what I read I truly expected better. Food was bland, and if you order the tacos tell them to take easy on the toppings. My taco weighed about 6 ounces of meat and pound and a half of toppings that don't even fit on the taco. Messy and with little flavor. The crew was nice but too bad the food didn't match the service. read more