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    MOES AUTO

    3.0 (2 reviews)

    Services - MOES AUTO

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    8 months ago

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    C & B Auto & Steering Column Specialist - Rebuild and paint to match your vehicle

    C & B Auto & Steering Column Specialist

    (2 reviews)

    Roseland, Morgan Park

    Went here years ago and both times I was serviced with no issues. This is an old school business…read morethat still operates with handshakes and word of mouth trust. If you want new school updated printouts go where they gonna' charge you for a diagnostics. I've had no issues, no surprise upcharges. I'll go here again!

    I recently went to C&B Auto . Upon entering the location, I was greeted by a woman that asked me…read morewhat I needed. I explained and she directed me to a mechanic by the name of Ted. I explained my situation. After taking the car for a test drive, he hooked up my car to a simple, hand-held machine that looked almost toy-like (think Leap Frog). After the machine was hooked up, he spewed off what was wrong. Seeing as though I had paid money for the "diagnostic" test, I expected some type of print out. Ted stated that he didn't have one because he had just gotten the machine and hadn't plugged it up to a printer yet (red flag! then why are you using it, if you can't produce a receipt?). After looking a few things over, Ted told me that everything would cost $450. He scribbled three things that I needed on the back of a card and handed it to me. I looked at the card, a bit confused, and proceeded to ask for a written/or computer generated line-item estimate - something any reputable auto repair shop should be able to produce. Ted proceeded to ask me if I could come back to get one. The next day I and was told by Ted that the receptionist was the one who draws up the estimates, but she wasn't in, but to call back. I did as instructed, but was told by the receptionist, "A line-item estimate???, good luck getting that. Plus my computer and everything is down." I thought the remarks were beyond unprofessional and proceeded to ask for Ted. This went on for practically two weeks, every other day - I would call, Ted would tell me he would fax it, but it was never faxed. He would tell me to come by, but there was always an excuse as to why there wasn't one (one time when I went in, the receptionist said to Ted when asked where was the estimate he wrote up, "Oh that scribble on the piece on paper? I thought that was trash and threw it away!"). I was beyond dumfounded and puzzled as to why someone in business would expect a customer to pay $450 for service, but not give anything in writing on what they panned to do and how much it was going to cost, AND then, to repeatedly give someone the run around as if they were going to. DO NOT go to this business or you will find yourself in some shady customer service!

    MOES AUTO - autorepair - Updated May 2026

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