1. ModWash

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    Thomasville, NC

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    ModWash

    1.5 (11 reviews)
    Closed • 8:00 am - 8:00 pm
    Updated 3 months ago

    Services - ModWash

    Self-serve wash

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    John B.

    Crooks! I signed up for a 30 day free trial when I got my Must Have wash on March 12, 2024. I did not receive any type of communication showing I was enrolled. I used it twice and both times, the attendant had to manually enter my phone number. I have had an online account with them for two years. On or about April 8th, I signed in to my account and searched for my plan, with the intent to cancel my free trial plan. Under my account, it said I did not have any orders at all. So, naturally, two attempts that required an attendant and a visit to my account that showed no orders. I presumed I was in the clear and would not be charged. WRONG! My credit card was charged $19.99 on April 12, 2024. I tried sending an email to GuestAdvocate@modwash.com - it bounced. I tried again - it bounced again. So I called the number on FB - and was connected to an associate who must have had a defective headset and I could not understand anything she said except she would not refund my money. I called back and asked to speak to a supervisor and she told me the same thing. She said she had evidence that I authorized the charge. Guess what? Now you get to deal with my credit card company because I reported it to the fraud department. And guess what else? In 99% of such cases, guess who wins? Not the vendor.

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    3 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    4 years ago

    Scratches on a new car after 1 wash!! Canceling membership soon as I receive a call back!! Stay away!

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    5 years ago

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    6 years ago

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    Zips Car Wash

    Zips Car Wash

    (7 reviews)

    My mom lives in Archdale. On 2 separate occasions while visiting my mom, I needed to get my car…read morewashed. The first time I went the guys doing the prewash only did my front bumper and windshield. When my car came out of the wash it was still covered with soap. I really didn't have time to wipe it down with towels but I didn't have much choice. That was probably 8 months ago. Today I decided to give it another try hoping it would be better this time.......shame on me....fooled me once and today was twice. The prewash guy (not guys) only did the drivers side and again my car was covered with soap. When I brought it up to the manager he offered to run the car through again but did say, its going to come out the same the second time. I asked for a refund and was told he was only offering a second wash. I don't know how they stay in business. Never again will I go there.

    horrible service the older white lady with dark brown hair takes about 15-20min to just let one…read moreperson through and is very argumentative and dismissive to paying customers. claims she will be getting the district manager position but refused to help us as a paying customer with an ongoing membership as well as a fleet account with you all. I bring a lot of service to you all being that I have a car rental businessman and as a funeral director I have to have my vas and hearses cleaned as well. She was very incompetent, didn't ask her teams members for help when obviously she didn't know what she was doin, might I add I had my card with me and she looked of my active account and still refused service lol. I will never visit this location again and hopefully its very concerning she is up for a promotion as her people skills are terrible and she was very dismissive and quick to tell us to drive to another location even though she looked up the account.

    ModWash - carwash - Updated October 2026

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