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    Modwalls

    4.4 (8 reviews)
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    Outside-In

    Outside-In

    (58 reviews)

    $$$

    This was a lovely store that had so much to offer. This cute shop was packed full of clothing, home…read moredecor, and other wonderful items. After reading previous review reviews, I was a little apprehensive, walking in knowing what many others had experienced with their customer service. I will say when I walked in there was somebody who promptly greeted me and my husband, when we walked in and made some small talk. As we peruse the store, I did experience a little of what other people were saying as the employee seemed to keep popping up to chat with us as we per the store. I can understand why some customers may think that it may come off as the employees are watching you while you shop. I don't think that was what was happening at all. I think they were trying to definitely just be more friendly and welcoming, but I think they do need to tone down how many times they pop up while you are walking around the store. All of the items they have to offer are a fabulous quality and definitely a great spot to pick up gifts for others. When I'm in the area, I will definitely pop in and shop again.

    This store has a ton of unique items that are PERFECT for gifting. I wish I found this shop before…read moreChristmas. The price point is expensive but expected at a small boutique store such as this. I could spent hours in here looking at all of the different items. My friend was coming in to exchange an item or swap it out for another item. After shopping around and finding another jacket that she liked we inspected the jacket because it was white and we wanted to make sure it was free of damage. We came across black marks on all of these white jackets and brought it up to an employee at the front. They attempted to clean it with a paper towel and maybe water? But unfortunately no luck. They mentioned that she could try to clear it with upholstery cleaner after she purchased it but at the price point of over $100 my friend decided to pass. She ended up returning her item and receiving store credit. The reason for my 3/5 rating is due to the expensive clothing being stained and the awkward exchange. Overall, I would come back and give this place a chance when in need of a unique gift.

    Costa Bella Builders

    Costa Bella Builders

    (63 reviews)

    We had an exceptional experience working with Costa Bella Builders on our new home in Pleasure…read morePoint, Santa Cruz. From start to finish, the entire team was reliable, on time, and within budget--something truly rare in construction. The management team, Jeff, Vitt and Justin, were fantastic partners throughout the process. Their architect, Valerie took all of our ideas and turned them into a design that exceeded our expectations, creating the dream home we hoped for. They guided us through key decisions, from fixtures to finishes, and connected us with excellent local suppliers like Mission Tiles in Soquel. They utilized Oxford Cabinets, who created an amazing custom kitchen and dry bar for us that perfectly complements our open-plan dining, kitchen, and living area. Their craftsmanship truly elevated the space. We couldn't be happier with the final result and highly recommend this team to anyone considering a custom home.

    I was always apprehensive about hiring a contractor but I must say, with Costa Bella, every penny…read morewas worth it! Jeff visited us for a sunroom project, he said he could do it but he recommended instead another company that specializes in sunrooms and would be much cheaper. A few months later, when we decided to remodel our master bathroom, we called Jeff because he had earned our trust. Everyone delivered stellar service and top quality work and on time! Justin, the foreman is as precise as a Swiss clock. He kept me informed about everything without me worrying about anything. If I texted him a question, he would respond immediately. Vit is a genius, he can walk around and juggle the numbers in his sleep, he made some awesome recommendations when we were not sure, he is incredibly knowledgeable. Jose is strong enough to demolish your bathroom, but he can build a beautiful new one and always with a smile. Chris is quiet but he is obsessed with precision and let me tell you, that is ok with me. Raoul is the Da Vinci of the group, he does the electrical, the plumbing and can tackle anything, his talent is impressive. All the subcontractors were polite, on time, respectful and efficient, this is why you pay Costa Bella to do the work, they provide top notch workers and they deliver! I can't believe what I am about to say: They were all like family and they will be missed!

    831 Kitchens Baths Design and Accessories - WE WILL GUIDE YOU EVERY STEP OF THE WAY ON YOUR SELECTIONS.

    831 Kitchens Baths Design and Accessories

    (16 reviews)

    WARNING: Do not shop here! Owner, John Hamlin and his staff…read moreLori, mislead, lie, cheat and overcharge! Not to mention they are utterly incompetent, inappropriate and lack any knowledge in kitchens or baths. We had so many problems and so many things went wrong, that it is hard to list everything in one post. We had to order and re-order the the bathroom hardware three times. Because, they didn't know what worked in California or not. After that, they did know what values covers matched what values. And, of course after the third time it was still wrong and we had already installed the valve, so we had to compromise and take the value cover we didn't intend on. During all this chaos, Lori lost track of all the parts we had to return and exchange due to her own incompetence and accused us of taking and not returning the parts. Parts that she could not find! Wow, really! Turns out they had them the entire time! She never apologize, coward! We also ordered wall cabinets and a bathroom vanity, from John. Like other customers reviews, we too did not get the correct cabinets for the space intended, as we were told. Our contractor had to take the time to correct cabinets for the kitchen and correct them to work in the bathroom, which was more money I had to pay! He even ordered the wrong sink, twice! Finally, the counter top vendor came and told us the sink was wrong and he could get the correct sink size(sink number 3), and cheaper than John could. The counter top guy was correct. And when confronted, the Owner; John's Hamlin's response was a shoulder shrug and a lame fake smile. Then, he mentioned the counter top vendor has done this many times, and John felt he had sinks to unload. Either way, it is not good. It makes John look week by letting a vendor over power him and his business or he looks incomplete that the vendor has to bail him out and he makes so many mistakes with sinks. If that wasn't enough, they overcharged us on parts, they changed us for things we did not have or use and they had things we paid for listed twice at two different prices! As an example, they changed us $442.46 for a faucet, which they said the gave us the "maximum discount"on! Turns out you can buy the same thing at Ferguson's, Home Depot or Amazon for as little as $379.90. When we went to dispute the final amount due, it took them an hour and twenty five minutes to comprehend and explain their own bill they submitted to us. And, they finally had to reduce the amount due from $958,75 to $588.54 because it was staring them in the face they were wrong! John clams to have over 34 years of experience, in what? If it is in Kitchens and baths, he must have been sleeping those 34 years. He and his business are a complete disaster.

    831 kitchen and Bath designs is a friendly wonderful place to visit where they will help you with…read moreall your bathroom and kitchen needs. Staff will help you understand, what will best fit your space, style, design pulls for drawers and make your space as warm and functional as possible. With so many wonderful options to choose from. I highly recommend visiting 831 kitchen and Bath designs for all of your needs:) Jenny

    Santa Cruz Kitchen & Bath - Kitchen and Bath Remodeler - Santa Cruz, CA

    Santa Cruz Kitchen & Bath

    (29 reviews)

    $$

    I "worked with" a SCK&B designer on a small bathroom remodel several years ago. I used those quotes…read morebecause the guy did nothing that could be called work. I went in there with my own design for my bathroom in hand, and asked for help putting the project together. Maybe refining or adding to my design. Maybe advice on appropriate materials and fixtures. This "designer" was so useless that I ended up obtaining most of the materials myself, not from SCKB. Furthermore, he simply copied my design -- with zero changes -- and called it his. When the project was finished, this guy saved photos of the room and, I later found out, used them in his portfolio of completed designs. A room that I designed. This would be little more than an annoyance and maybe a funny story if it were not for the fact that in the middle of this process he demanded I write him a check -- made out to him, not his employer -- for a "consultation fee." I didn't know it at the time, but this was nothing but a shakedown. Theft. There was no consultation fee for his "services" (at least this was true at that time). The income for SCKB's "designers" came at that time from from commission on selling materials and fixtures and, I assume, a percentage of the contractor's fee (at that time they referred clients to independent builders, but it appears from their website that they may employ their own builders now). After I found out I'd been had, I contacted the owners of SCK&B and told them the whole story, and was blown off without any explanation. And here is the kicker: the guy was still working at SCK&B as recently as two years ago. So they kept him on even knowing that he did this. This was my experience with SCK&B. Your mileage may vary. Needless to say, I don't recommend this business.

    I've used SCKB for years for both cabinets and plumbing supplies, as well as having them do kitchen…read moreand bath remodels on my investment homes. Ryan, his lead craftsman/installer, is a no-nonsense machine. They get in and get the job done without the drama you get with some contractors. Dave O.

    Modwalls - buildingsupplies - Updated May 2026

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