This was a lovely store that had so much to offer. This cute shop was packed full of clothing, home…read moredecor, and other wonderful items. After reading previous review reviews, I was a little apprehensive, walking in knowing what many others had experienced with their customer service. I will say when I walked in there was somebody who promptly greeted me and my husband, when we walked in and made some small talk. As we peruse the store, I did experience a little of what other people were saying as the employee seemed to keep popping up to chat with us as we per the store. I can understand why some customers may think that it may come off as the employees are watching you while you shop. I don't think that was what was happening at all. I think they were trying to definitely just be more friendly and welcoming, but I think they do need to tone down how many times they pop up while you are walking around the store. All of the items they have to offer are a fabulous quality and definitely a great spot to pick up gifts for others. When I'm in the area, I will definitely pop in and shop again.

This store has a ton of unique items that are PERFECT for gifting. I wish I found this shop before…read moreChristmas. The price point is expensive but expected at a small boutique store such as this. I could spent hours in here looking at all of the different items. My friend was coming in to exchange an item or swap it out for another item. After shopping around and finding another jacket that she liked we inspected the jacket because it was white and we wanted to make sure it was free of damage. We came across black marks on all of these white jackets and brought it up to an employee at the front. They attempted to clean it with a paper towel and maybe water? But unfortunately no luck. They mentioned that she could try to clear it with upholstery cleaner after she purchased it but at the price point of over $100 my friend decided to pass. She ended up returning her item and receiving store credit. The reason for my 3/5 rating is due to the expensive clothing being stained and the awkward exchange. Overall, I would come back and give this place a chance when in need of a unique gift.

We had a great experience with Luis and Central Coast Countertops. Luis was quick to respond and…read morehappened to have someone available to come out right away to repair a chip in our quartz countertop. They were able to smooth it out and resurface the area so it blends in seamlessly and is totally unnoticeable. It looks fantastic! Pricing was fair and the work was excellent. Would absolutely recommend!

Luis from central Coast Countertops is fantastic! He fabricated marble for our new master shower…read more Great attention to detail, great communication, and fantastic advice on care. We would recommend him and his crew for any fabrication needs you have.

We had an exceptional experience working with Costa Bella Builders on our new home in Pleasure…read morePoint, Santa Cruz. From start to finish, the entire team was reliable, on time, and within budget--something truly rare in construction. The management team, Jeff, Vitt and Justin, were fantastic partners throughout the process. Their architect, Valerie took all of our ideas and turned them into a design that exceeded our expectations, creating the dream home we hoped for. They guided us through key decisions, from fixtures to finishes, and connected us with excellent local suppliers like Mission Tiles in Soquel. They utilized Oxford Cabinets, who created an amazing custom kitchen and dry bar for us that perfectly complements our open-plan dining, kitchen, and living area. Their craftsmanship truly elevated the space. We couldn't be happier with the final result and highly recommend this team to anyone considering a custom home.

I was always apprehensive about hiring a contractor but I must say, with Costa Bella, every penny…read morewas worth it! Jeff visited us for a sunroom project, he said he could do it but he recommended instead another company that specializes in sunrooms and would be much cheaper. A few months later, when we decided to remodel our master bathroom, we called Jeff because he had earned our trust. Everyone delivered stellar service and top quality work and on time! Justin, the foreman is as precise as a Swiss clock. He kept me informed about everything without me worrying about anything. If I texted him a question, he would respond immediately. Vit is a genius, he can walk around and juggle the numbers in his sleep, he made some awesome recommendations when we were not sure, he is incredibly knowledgeable. Jose is strong enough to demolish your bathroom, but he can build a beautiful new one and always with a smile. Chris is quiet but he is obsessed with precision and let me tell you, that is ok with me. Raoul is the Da Vinci of the group, he does the electrical, the plumbing and can tackle anything, his talent is impressive. All the subcontractors were polite, on time, respectful and efficient, this is why you pay Costa Bella to do the work, they provide top notch workers and they deliver! I can't believe what I am about to say: They were all like family and they will be missed!

WARNING: Do not shop here! Owner, John Hamlin and his staff…read moreLori, mislead, lie, cheat and overcharge! Not to mention they are utterly incompetent, inappropriate and lack any knowledge in kitchens or baths. We had so many problems and so many things went wrong, that it is hard to list everything in one post. We had to order and re-order the the bathroom hardware three times. Because, they didn't know what worked in California or not. After that, they did know what values covers matched what values. And, of course after the third time it was still wrong and we had already installed the valve, so we had to compromise and take the value cover we didn't intend on. During all this chaos, Lori lost track of all the parts we had to return and exchange due to her own incompetence and accused us of taking and not returning the parts. Parts that she could not find! Wow, really! Turns out they had them the entire time! She never apologize, coward! We also ordered wall cabinets and a bathroom vanity, from John. Like other customers reviews, we too did not get the correct cabinets for the space intended, as we were told. Our contractor had to take the time to correct cabinets for the kitchen and correct them to work in the bathroom, which was more money I had to pay! He even ordered the wrong sink, twice! Finally, the counter top vendor came and told us the sink was wrong and he could get the correct sink size(sink number 3), and cheaper than John could. The counter top guy was correct. And when confronted, the Owner; John's Hamlin's response was a shoulder shrug and a lame fake smile. Then, he mentioned the counter top vendor has done this many times, and John felt he had sinks to unload. Either way, it is not good. It makes John look week by letting a vendor over power him and his business or he looks incomplete that the vendor has to bail him out and he makes so many mistakes with sinks. If that wasn't enough, they overcharged us on parts, they changed us for things we did not have or use and they had things we paid for listed twice at two different prices! As an example, they changed us $442.46 for a faucet, which they said the gave us the "maximum discount"on! Turns out you can buy the same thing at Ferguson's, Home Depot or Amazon for as little as $379.90. When we went to dispute the final amount due, it took them an hour and twenty five minutes to comprehend and explain their own bill they submitted to us. And, they finally had to reduce the amount due from $958,75 to $588.54 because it was staring them in the face they were wrong! John clams to have over 34 years of experience, in what? If it is in Kitchens and baths, he must have been sleeping those 34 years. He and his business are a complete disaster.

831 kitchen and Bath designs is a friendly wonderful place to visit where they will help you with…read moreall your bathroom and kitchen needs. Staff will help you understand, what will best fit your space, style, design pulls for drawers and make your space as warm and functional as possible. With so many wonderful options to choose from. I highly recommend visiting 831 kitchen and Bath designs for all of your needs:) Jenny

I did some post Xmas shopping here and purchased several items at 50% off…read more This is the best gourmet shop in Santa Cruz County. I highly recommend shopping here, Jennifer, the owner, is an expert on all items she carries. If you are into high end olive oil or balsamic vinegars this is the place to purchase

I was on the hunt for Ranchi Gordo beans, found them here! The store is a pleasant surprise,…read moresituated a short walk from Gayle's. The shopkeeper was a very pleasant person with great stories! I definitely will be back, there's a menagerie of fun stuff to see in such a tiny space!

I "worked with" a SCK&B designer on a small bathroom remodel several years ago. I used those quotes…read morebecause the guy did nothing that could be called work. I went in there with my own design for my bathroom in hand, and asked for help putting the project together. Maybe refining or adding to my design. Maybe advice on appropriate materials and fixtures. This "designer" was so useless that I ended up obtaining most of the materials myself, not from SCKB. Furthermore, he simply copied my design -- with zero changes -- and called it his. When the project was finished, this guy saved photos of the room and, I later found out, used them in his portfolio of completed designs. A room that I designed. This would be little more than an annoyance and maybe a funny story if it were not for the fact that in the middle of this process he demanded I write him a check -- made out to him, not his employer -- for a "consultation fee." I didn't know it at the time, but this was nothing but a shakedown. Theft. There was no consultation fee for his "services" (at least this was true at that time). The income for SCKB's "designers" came at that time from from commission on selling materials and fixtures and, I assume, a percentage of the contractor's fee (at that time they referred clients to independent builders, but it appears from their website that they may employ their own builders now). After I found out I'd been had, I contacted the owners of SCK&B and told them the whole story, and was blown off without any explanation. And here is the kicker: the guy was still working at SCK&B as recently as two years ago. So they kept him on even knowing that he did this. This was my experience with SCK&B. Your mileage may vary. Needless to say, I don't recommend this business.

I've used SCKB for years for both cabinets and plumbing supplies, as well as having them do kitchen…read moreand bath remodels on my investment homes. Ryan, his lead craftsman/installer, is a no-nonsense machine. They get in and get the job done without the drama you get with some contractors. Dave O.

Very fair pricing, and meticulous installation of prefab quartz countertop (purchased from…read moretwo Stone Cabinets and tile) Everything is clean and level so my eye doesn't notice. I would definitely recommend using GLF.

We appreciated the opportunity to work with our local Greg Farris and team at GLF Enerprises…read more We were impressed after seeing their Elements Home Decor showroom and finding out that they carried Arto and Cle tiles. These two tile companies have artisanal handcrafted tiles that fit our mission of supporting environmentally-conscious businesses. After selecting these tiles, Greg and team installed them in our recently remodeled home. The GLF team was very professional and friendly and the final remodel result Is gobsmackingly gorgeous! Daily, we rejoice in the beauty and sustainability of our kitchen tiles and our bathroom wall and floor tiles; absolutely stunning! Thank you so very much Greg and team for being who you are in our local Santa Cruz County community.

I was referred to Keith and Elegant construction by a close friend (who did two bathrooms and a…read morekitchen remodel with them) and after getting quotes from several companies, theirs stood out as the most favorable and comprehensive. I first hired them to renovate two bathrooms last year and was so pleased with the results that I brought them back for a full kitchen remodel--which just wrapped up successfully. Their pricing is competitive, and the quality of work is very good. I was especially impressed with the electrical and tile work on both projects. The foreman and crews are skilled, professional, and efficient. Even though I had a designer, Keith and his team offered thoughtful suggestions that made the final result even more aligned with my vision. A couple things to keep in mind: as with any contractor, make sure to read your quotes carefully--I missed that trim work wasn't included in the original painting estimate. Also, the teams tend to start early, which was fine for me but might require a heads-up to your neighbors if noise is a concern. Overall, highly recommend them for home renovation projects!

I have done quite a few projects for Keith and it been really great to work with him. Good pricing…read morewith great service and knowledgeable people. Can't go wrong here.

Amazing crew. They were great with on site adjustments and completed the work promptly.read more

This is the second time we've worked with Elite Construction, and once again, they exceeded all…read moreexpectations. We hired them to redesign and replace our crumbling back porch, and the results are wonderful--a graceful, functional, usable space, with craftsmanship and attention to detail second to none. Project Manager Dave Allami was a standout--his suggestions were thoughtful, his work meticulous, and he was incredibly accommodating throughout the process. When they removed the old porch, they uncovered serious structural issues with our home's foundation and support beams. Dave and the team didn't flinch. They pulled out all the stops to address the problems quickly and thoroughly. That part of our house is now the safest and most solid--it's truly impressive how seriously they took the issue and how fast they acted. What really touched us was how they treated our little 800-square-foot home like it was their own. It's just four little walls that hold our life, and they respected it like it was a mansion on a hill. That kind of care is rare. Highly, highly recommended.

Azamat did an absolutely fantastic job painting our newly constructed cabinets. From the very…read morebeginning, he was professional and thoughtful -- he came beforehand to see the space, walk through the details, and make sure everything was clear. He worked incredibly hard, paid attention to every detail, and truly took pride in his work. The finish looks beautiful and completely transformed our kitchen. If only everyone approached their work the way Azamat does! We would hire him again in a heartbeat.

Would Highly recommend! We had this company come out and refinish a 1920 bathtub. It looks…read moreabsolutely fantastic. He was in and out in four hrs. The cleanup was impeccable. Great Job!