Just the worst experience yesterday. I did a thorough google review. Given this place many multiple tries, always feel mad at myself at the end for tipping generously and being kind. No more. *Rushed service (even if not full). *Behaving like Im asking too much (when i ask as nicely as possible to not be so rough-- I get cut always here?!) *(Gel driers) Equipment is badly used and not cleaned between manicures. *Cuticle cutter/push back tools not sterilized (at least mine weren't yesterday). That pulling outwards of the skin method w/the cuticle cutter is THE WORST, who teaches them that?? *Old polish, causing air bubbles, peeling on sides--Thick. Not matching color on nail samples (Gel colors) *They get upset if you tip anything under 20% (i tip 25% bc I feel for the workers, and try to make up for those who tip low). *Check out was a clown show on that machine to enter your number(post payment). Too much to write on this, smh. Today Im getting my gel manicure redone, at the corner salon on 72nd/Columbus. They saw my nails and were shocked I paid almost $50 for this....my cuticles are red sore. Too many places in the neighborhood to choose from, and not be treated this way. Pics represent almost every nail. So upsetting to see this, and the waste of money. read more

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As per usual I had a great experience at Modern Spa. I had an appointment. I had an appointment with Chloe at 1:00 but she was able to see me an hour early. She did an amazing job with my nails and I got a beautiful metallic blue manicure. It wasn't a polish or a powder, but it was a kind of tint that she put on with a plastic applicator. She told me that she could make it last and I think they look great. I'm not surprised that I had a great experience at Modern Spa and Chloe is always the nail tech that I trust the most. She's very talented, quick, efficient, and knowledgeable. I look forward to my next appointment and I'll make sure to call ahead to book an appointment with Chloe. read more

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Very unprofessional experience. I booked an appointment for an acrylic full set, but when I arrived, the first nail tech told me it would be $140 for what I wanted. I explained that this was not what I had booked and that I only wanted acrylic. I kept asking questions because I do not get my nails done often and was trying to understand the difference, but instead of explaining it calmly, she became frustrated and started raising her voice. I repeatedly said I wanted acrylic powder, and she kept telling me that "was not a thing" and that she only does powder. However, the nail tech who eventually helped me later confirmed that acrylic powder was the correct term. The first tech kept telling me to get up and ask the manager questions because she said she did not understand what I wanted, even though I was only trying to clarify the service I had booked. At one point, she was yelling enough that other workers had to come over and calm her down. Nikki ended up doing my nails, and she was very kind, professional, and answered my questions respectfully. I really appreciated her help. However, the way the first nail tech treated me made the whole experience extremely uncomfortable. I never raised my voice or was rude to her. I was simply asking questions, and she made a scene. For the price I paid, the service and overall experience were terrible. I would not recommend this salon. read more

Very mediocre nails. Look fine from a distance but definitely not as precise as it should be. I decided on a length and it ended up a bit shorter. Texture and cleanliness of the nails average. Wouldn't recommend just go because it's close and my favorite place (Ambient Nail Spa 2) is further away read more

Modern Spa - Nails - Nail Salons Near Me - New York, New York

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I've been going here since they opened. I was originally a customer of their shop next door. I go here primarily for waxing and a few times per year for a mani-pedi. This year they have charged me FOUR different prices for the same waxing service. At the start of the year I paid $21. My last visit it cost $35. This is when I said something and even showed them different charges from June and August. It didn't matter so I will no longer go back. Even if I wind up paying this somewhere else I can support the fact that they take advantage of customers like this. read more

I've never had my nail look this bad so quickly after getting them done. They looked pretty clunky right after being done- which should have been my first clue. The top coat start chipping days after and this is what they look like 1 week later. I've truly never had my powder gel nails do this before. I also had a strange situation where I had someone from the nail salon two doors down do my nails. I didnt think much of it (thinking same management or something) but now I don't know if this horrible manicure is a reflection of Modern or the girl herself. Needless to say, I definitely won't be back here. Going to have to get them redone somewhere else and much soon than I normally would for powder gel. Not worth the $! read more

Modern Spa - Nail Salons Near Me - New York, New York

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Was looking for a salon open late as I get off work late and found this place. Had the foot reflexology paraffin spa pedicure and I loved it! The place is clean and I don't know the name of the woman working on me however she's Hispanic and I'm in love! read more

Modern Spa - Reflexology Paraffin Spa Pedicure to die for! - Nail Salons Near Me - New York, New York

Super pleased with my 1st experience here earlier this afternoon! Didn't catch her name but she repaired a severely chipped nail and did a great job with my soft gel mani. Shape is perfect as is the coverage. Cuticle care could have been a bit better but it was very affordable and is in a fantastic location on the UWS. Service was great -- the young man who checked me in and my manicurist were both so nice. Will have to stop in next time for a fun design! read more

I started coming here about 7 years ago for gel, dip, & Japanese gel manicures, and I was a very loyal customer. However, this past week they have lost my business completely. I made an appointment for a manicure, and then sat and waited for over an hour to be seen. Michelle the manager finally got around to seeing me, and I received a fairly mediocre manicure that I spent $80 on. There are some strange bulbous spots in the gel build up in some places, but whatever. The next day on Monday, the gel on my thumbs just peeled off because it wasn't set correctly. I was very frustrated, and went back to have this fixed. I expressed that this wasn't okay, and my two nails were fixed. Then on Thursday, the gel on my thumbs peeled off again!!!! When I came in to get this fixed for the second time, I expressed how I have now spent over 3.5 hours at this salon in the past week, and how I have been so loyal for years. I was nodded at and then given two $5 off certificates at the end for my troubles, which can only be used once at a time. As if they think I'm coming back there?? As of today new nail has started peeling. Again, this is 4 days after a gel manicure & me notifying the manager that this is a problem. There are about 50 nail salons on 72nd st alone, there is no reason to gamble on going to Modern Spa and wasting your money. read more

Clean!! The service was great and everything here is spotless. I always come here when I am in NYC for a full body massage and pedicure. read more

Modern Spa - Vinyl cover needs to be cleaned - Nail Salons Near Me - New York, New York

Got cat eye acrylics and they're gorgeous! Was super fast and clean. They also give a little back massage when you get a manicure. read more

Modern Spa - Acrylic nails cat eye - Nail Salons Near Me - New York, New York

Worst manicure I've ever received! First of all when you book on the website, it says that the manicure is gonna last one hour... kidding me I was in and out in less than 15 minutes!!! The woman rushed so quickly, and she didn't even soak my nails! Which made me bleed. And gave me one coat of polish, and it looks like shit. DON'T COME HERE!!!!! read more

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Cannot recommend for dip/SNS. While the service was good, my nails were cracked, scratched, and chipped almost immediately after I left. They gave me a free massage, which was great, but due to the poor quality of the manicure, I will not be going back. Picture shows my nails about 2.5 weeks after manicure. read more

Modern Spa - Nail Salons Near Me - New York, New York

My manicure turned out lovely, though the polish selection could be bigger. Still, the attention to detail was great.

Modern Spa is my favorite nail salon in the UWS. They make it super easy to book an appointment and they're always responsive. The team is friendly and attentive, and always make sure they understand what I want before we get started. I've been doing their Gel-X nails and have been so pleased how they come out. The application is easy and they last so long without lifting or chipping. They're also super gentle on my natural nails, which I really appreciate. And I have to give a special shoutout to Chloe--she's my favorite nail tech! She's great at nail art. Whenever I show her a picture of a design she executes it perfectly with great attention to detail. The cherry on top is that compared to other salons I find their prices are quite reasonable for the quality you're getting. Highly recommend checking them out. read more

Very responsive and kind and even going they are so good at what they do and worth the drive

This review and pics are a week late. Modern Spa has always been my go-to spot, and I've even left a review before. But after my last visit, I just had to share how amazing it was! I finally found my nail artist--Lili! She did an incredible job on both my toes and hands. She was super careful and took the time to go above and beyond what I had asked for. Her creativity and kindness really stood out. From now on, I'll always request her! Overall, Modern Spa is fantastic with their service. It was a super hot day, but the owner and Lili made sure my friend and I were well taken care of, offering us free tea and ice water. Their attention to detail and customer care is just top-notch! read more

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Update: after reading the reviews I see the same exact manicurist who served me yesterday was rude to another woman. I asked for a nail polish change and was willing to pay full price for the color change. I requested another manicurist because I felt uncomfortable. I spoke with the manager and 15 mins later THIS same exact manicurist approached me with an attitude AND pressed 2 fingers into my upper thigh and asked rudely "you want color change?" I replied I want another manicurist to do it and she walked away. Extremely inappropriate, unprofessional service by this woman. The manager offered for me to come back tomorrow and they will do a free color change. I declined. I'll get serviced else where. Pedi rate 0/10 star. I went out the way for this salon after reading 4 stars but NEVER AGAIN. Pros: I was immediately greeted. The manager up front was kind. I received a complimentary green tea after I asked. Cons: My stylist started off pleasant. I don't know what happened. The regular pedi doesn't include a foot scrub. She seemed irritated with me or it may have been something else. All I can say is the vibe was off. The massage chairs in the way back of the salon look older than the ones up front. It was not a comfortable chair. There were nicer chairs available but I was put all the way in the back of the salon. When I asked the stylist how to turn on the massage, she seemed irritated by my question. I couldn't find the remote. ‍ The shape and polish of my nails, unsatisfactory. Based on reviews this place looks like a hit or miss depending on the stylist. In this economy, I won't be visiting establishments like this. I've had regular mani and pedis at a couple other salons in the area. I'm used to regular pedis that included 5 min foot rub and a good foot scrub. After a long day at work I was really looking forward to this but overall it was just an extremely underwhelming experience. I wouldn't come back or recommend to a friend. Run, friend! read more

Modern Spa - Nail Salons Near Me - New York, New York

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color not same, rough work price not cheap. Not happy about the color (I pick something clear , but color looks darker ,quite darker) read more

Jane was amazing in helping me find the right color! Loved the gel manicure and her attention to detail read more

Modern Spa - Nail Salons Near Me - New York, New York

Not even one week of Japanese gel manicure and each nail has already chipped and broken off. The soak off prior to this was rushed and the nail tech did not properly cure each coat before moving on to the next. I felt pressured to tip and I'm just so upset that I wasted so much money on this set. They typically do not provide refunds and instead insist you come back so they can fix it but I'm out of town for several weeks, such a waste. I do not recommend this location. Avoid at all costs. read more

Modern Spa - Japanese gel manicure, all nails broken and chipped within a week! - Nail Salons Near Me - New York, New York

I came here on the evening of last Tuesday September 19th for a gel manicure and regular pedicure. I arrived at 7:45pm, which was probably too late and my fault. Unfortunately, my manicurist rushed my nails and it shows. I'm posting this review on Tuesday September 26 with photos taken less than a week after. As you can see, my gel manicure has uneven opacity and is flaking off. It has cracks in some areas and is completely peeling. It looks awful. Gel manicures should last at least two weeks!! I can't believe that I spent $70+ 20% tip for such a horrible job. I'm not one to complain, but I'm mad that I wasted my money on such poor service. I will have to go somewhere else to redo it. My pedicure was a similar color. During the pedicure, the manicurist did not wait at all between applying layers. Unfortunately in her rush, my manicurist had me put on my socks and shoes to leave way too soon after. I probably should have spoken up. When I got home, the pedicure was completely ruined. It was squished and the polish had to be redone. I went back a couple of days later and the staffer happily agreed to redo it free of charge. I had it redone on Saturday and paid a small tip regardless. I came here once before for a gel manicure which was good. This time was a disaster. The staff was nice and accommodating enough, but this quality is unacceptable. I would recommend: 1. NOT visiting this salon after 6 to avoid a rush job 2. Wearing flip flops for your pedicure 3. Only using the OPI or CND brands 4. Speaking up during the service, even if it makes you look like a Karen read more

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Had a great experience, had gel X filling done and I was particular with my requests, nail not too thick, nail shape, and my nail tech did it all and did such a good job! Will definitely be coming back! read more

Modern Spa - Nail Salons Near Me - New York, New York

A great first experience at Modern Spa for me. Everybody was super nice, and the atmosphere in general just felt amazing! Both the massage and the manicure I got were superb, and I would come back again. read more

Came in for gel manicure and there was only 1 lady there at 10am. She was super rude and had an attitude after just asking 1 question about making under my nails whiter,if she possibly has a white pencil. She said no so I dropped it. Tipped her and all, then i noticed she also filed my nails down completely unequal when i specifically said shape them not make them shorter. I had to tell her after paying, to please make it equal and she had the worst attitude as if it was my fault. Started filing my nails super ruff, she must have been going through something but still. Totally not worth the $45 read more

I queried Yelp for a pedicure quote. Modern and one other responded right away. The business I queried initially never did respond, but Modern was closer anyway. The other shop that responded right away is in Brooklyn. I was able to book immediately with Modern. A technician took care of me right away when I arrived and did a wonderful job. I definitely recommend Modern Spa!! read more

**** Update: They are lying about me not being their customer. SMH**** I'm thinking all the 4 and 5 started reviews are for basic Manis and Pedis, because there is NO WAY this place would get those reviews if they did the work they did on me. I went in for a simple nail fix. The UV hard gel was separating from actual nail. I thought late get this fixed so it won't break. I was willing to do acrylic because it seems like many places don't do UV hard gel. I made an appt for 3:30pm. I was told I would have soak off my nail. No problem...however nail was cracked so I asked for tem.to cut it down first which is what is done at most salons. The person said no. That should've been indication that this was going to be not a great experience. I sat soaking for 20mins before someone came to me. I asked them again to cut it down. They said no it's fine. So I took it off myself. I waited another 20 mins to be acknowledged again and the women was running around doing 3 people nails, answering the phone, greeting people, picking up nail polish...everything. I was like ma'am you literally can't do it all. And why did I make an appt for it to be disregarded. I asked to be seen then because I made an appt and I wasn't sitting for 2hrs for a nail fix. She took me then and was rushing the entire time she was doing my nails. She kept getting up and doing other things that could've been done by other people. I told her the gel was to thin and and lumpy she said no it's fine, she could fix it. I'm like how ate you gonna fix it if you don't put more gel. I was over it by then. I just needed my thumb to semi match the rest of my nails b/c I was going out of town. This salon seemed more concerned with the volume of people so they could make money. However, when you do a bad job you miss out on repeat customers like myself. I work in the area, it would've been nice to have this spot be the place I could go to by the job. BUT that's not gonna happen. Will I go back....absolutely not! read more

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Pro tip: request Rosa if you're getting a dip powder manicure. She's delightful to talk to and applies great care in her work. I came on the Friday night before July 4th and the place was popping! The nail salon itself is understated and the no frills aspect of the place feels very down to earth and old New York in a good way. I received two shoulder massages upon their offering and paid $50 total (including $10 cash tip with a $7 Independence Day discount applied!) for the lovely powder dip manicure. read more

Modern Spa - OPI Candy Apple Red dip powder manicure by Rosa! - Nail Salons Near Me - New York, New York

I had such an amazing experience at Modern Spa. The service included a free massage which was amazing. The staff made me feel welcome and feel completely relaxed. Overall would recommend this spa. read more

I got the lemon ginger pedicure, it was ok but I still had dry skin after and it wasn't very pampering for 100$ she ran a lemon down my leg and put lotion with some plastic wrap around it not what I was expecting for the price. The massage was nice tho.. next time I'll get something basic and add a massage. I also didn't like how the tech hovered over me for the tip... it seemed expected and forced. Good service is hard to find and they were decent just don't do the deluxe stuff it's not worth it. read more

Modern Spa - Pedicure - Nail Salons Near Me - New York, New York

Very accommodating and she was able to fix the horrible job do e before. Professional and super courteous. I'll be back. read more

1. I really appreciate that they don't try to upsell you in any way. Very straight forward. 2. It seems like they can read my mind on what it is I normally want and would have to tell them (3 coats please!) 3. Lastly, they aren't talking any shit about you :) read more

Easily the WORST experience I have ever had. I walked in, asked if they had time for a manicure. They did. I said I wanted a regular non gel manicure with nail art for a special event. The manager said it was fine but none of the techs wanted to do it. The woman who eventually did my nails kept telling me how hard it was for her to do, and tried to switch to gel mid manicure, with a different color I didn't ask for. She also watched videos while she painted my nails. The nails ended up being ok. I thanked her for her work and told her the experience was not great. I told her manager as well and she kept telling me how nice my nail tech was to me, despite the fact I was telling her I did not loke how I was treated. She also told me it was a misunderstanding. Whatevet it was, it was a bad experience all around. Never going back​ and certainly don't recommend. Should have left sooner read more

My mom enjoyed her manicure, the waiting was not long, and the nails were nice. I will return again.

Everytime I've come here I have a nail break within 1 week because they do them so thin. They advertise cat eye manicure for $49 and then when I went to checkout they said it was $108. I asked them why and they made up reasons. One being that I had put short tips which shouldn't be $59 more? When I came to get them fixed after 1 week and 2 broken nails they took 30 mins soaking it off and ignored me whenever a new customer came in. Finally I asked if they were going to fix it and they finally helped. I will not be coming back or recommending this place to anyone. read more

I was in the area the other day for a doctors appointment and decided I was in desperate need of a mani-pedi before Christmas. So I hopped on Yelp and found this place, which had good reviews and a 10% off Yelp deal to boot! I was taken pretty much right away when I walked in. I asked about the pedicure options, and my nail technician Sue (Soo? Su? Not sure of the spelling) looked at how dry my feet were and recommended the Milk & Honey spa pedi ($72, and you get a mani for $10). I wish I was paying more attention to what was being done rather than looking at work emails on my phone, just so I could describe it better--there were rose petals involved and something that smelled lovely, heel treatment, warm lotion, a long thorough massage of the legs, etc. Plus the massage chair gave me a vigorous massage the whole time. She did a great job with my nails too, no stray polish, no cuts (I don't know what's up with a lot of places lately where they do a messy job, but glad that wasn't the case here). Afterwards, Michelle took over to do my regular mani, also neatly done, and using warm lotion in gloves to moisturize my hands. They spray the tools too, not sure with what, I assume to clean. Not sure if they sterilize? I am a little paranoid about that (would love if places used all new tools for each customer) but I didn't ask details. While I was drying my nails at the machines, Michelle gave me a back massage for a few minutes--it was too hard for me tbh (I know some people like that but my shoulder blades hurt for days) but I didn't say anything since I knew she was just trying to be nice. I wasn't a fan of the drying machines as the air blowing was quite cold, and even though I sat there for a long while, on a couple of my nails the polish got dented when I was opening my wallet later. I got a pale gold on my fingers and a sparkly red on my toes--festive holiday colors! Everyone was very nice (I liked that they wore masks too) and the place is clean & spacious. They even gave me a Christmas gift of cuticle oil! I would definitely go here again. read more

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The worst gel EVER! Within 2 days it chipped. I live on their block and I will never recommend them to anyone.

I am new to the area and chose this salon because they offered late appointments and closed at 10PM. I scheduled an appointment for 5:00 PM, but was unable to be serviced until 5:30 due to parking. Upon arrival I seated in the pedicure chair for another 30 minutes. My pedicurist (I don't recall her name) was very rude and would constantly push and shove my feet vs providing verbal instruction as to how I can assist. Michelle on the other hand was very kind and offered an alternate nail service-remove acrylic for hard gel. read more

Modern Spa - Nail Salons Near Me - New York, New York

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Service was excellent. There was no wait, and the technician worked hard to match up colors. My nails also looked great. I went with a matte and marble design that was the best I've had. read more

Had Sue do my nails for the first time and she helped me design everything. Very patient & friendly. Will definitely come back. read more

Modern Spa - Nail Salons Near Me - New York, New York