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    Modern Printing

    4.0 (1 review)
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    Services - Modern Printing

    Copymaking services

    Printing

    Scanning

    Modern Printing Photos

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    12 years ago

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (3 reviews)

    Beyond Frustrated w/ FedEx corporate, not so much the local store…read more.. On Wed. 1/4/23 at 12:01 pm FedEx tried to deliver a package to our home in Laramie, WY. It needs a signature. No one was home; I spoke to the driver through our video doorbell. He said he would try back tomorrow. I explained that no one will be there then either so he said we can call the number on the the door tag to make other delivery arrangements. We called FedEx to arrange delivery for after 4 PM the next day. At 12:02 pm 1/5/23 the same driver tried to deliver the package again. They did not deliver the package after 4 PM as arranged. When we called to find out why it was not delivered at the time arranged, the rep. told us, "it cost extra to have it delivered after 4 PM & since we didn't make that payment they didn't do it." They acknowledged & apologized that they failed to inform us of the extra charge. They offered to let us go pick it up at their facility in Cheyenne, WY more than an hr. (in good weather) from our house. We said that is not acceptable so they said they would deliver it to the FedEx in Laramie. The same delivery driver attempted to deliver the package a 3rd time on Fri. 1/6/23 and left a "final attempt" door tag. FedEx then contacted my mother (who initiated the delivery via Amazon order). They tried to tell her it had been delivered, she said it hadn't so they said they'd call us. When a person @ Cheyenne FedEx called us, they said they would deliver it to the Laramie FedEx but that we'd have to call that location when they open (Sat. 1/7/23) to find out when it'd be available for pick up. We called the Laramie FedEx when they opened & they told us "we're more of a print shop & don't talk much to the drivers." Her system said it was "out for delivery" but she couldn't give us anymore details. Called the Cheyenne FedEx back to see if the package was gonna go to the local office or our home. They said it should be @ Laramie FedEx by "about lunchtime" and that we can call Cheyenne back if it does not show up by this afternoon...we'll see.

    So I drop off a print job...large note and large lettering on instructions with the original. Now…read morehow tough is it to come up to 500 of each....well a couple of trips...no offer to fix their screwup ... no coupon for the next job...and one customer not returning. WELL FEDEX IS JUST TOO BIG TO BE CONCERNED ABOUT IT!

    Modern Printing - copyshops - Updated May 2026

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