Amazon lists this location as an Amazon pick up location. So I had a package shipped here from…read moreAmazon that was paid for including shipping. This store said I owed them 5.00 for having it shipped there. I will never step foot in this location again. And I will make a complaint to Amazon. Obviously, the person replying to my complaint cannot read and understand what they read, Nowhere in my complaint do I state I Had a return. I Had a package delivered to this store that was prepaid including shipping, and the UPS Store charged me 5.00 for picking up that package. I have made a complaint with Amazon and recommended they delist this location as an Amazon pick up point.

Getting Cards- I am a local photographer and wanted to start offering greeting cards from photos…read morethat I have taken over the years, UPS, specifically Henry, the printing guy, executed my vision within my price point! Thank you for your local service!

The staff are very helpful. They will help you figure out the best way to mail your package. They…read morehave really cute gifts. I love going in here!

Best place for your post office needs! They are super friendly and helpful when it comes to post…read moreoffice needs!! I enjoy looking at the various little items they always have for sale while I wait in line. The parking is plentiful since they have the shopping center nearby. I've done my dry cleaning here in the past and they were great about that as well. The new owner is much more attentive to the needs of the customers and I sincerely appreciate that. I'll keep coking here every time I need to ship something out. Thanks Pack A Dilly!

They stole my phone. I dropped it off without packaging it and they promised me they would. It's…read morevery obvious that it was stolen from them because it wasn't scanned by USPS.

As well as the usual run-of-the-mill mail services, I've asked Leonard's Mail to pack and ship some…read morereally delicate items for me (one being a 100-yr old china service for 8, shipping from Colorado to New York) and it all arrived without a single chip or breakage - I couldn't be happier! It's small and local and they are so easy and great to work with. The best!

No line, easy shipping, great information on shipping options. Clerk very knowledgeable on…read moreshipping options. Great for shipping care packages overseas for our deployed people. PO boxes for rent very reasonable to anyone who can get in base. Also does money orders ie checks to pay bills or anything else. Clerk very knowledgeable in shipping and local knowledge. If your PCS'ing rent a PO box here. Input 82001 on FE WAFB. Guaranteed you'll get your mail and packages.

This review is for the passport services. We dealt with employee Lisa. We showed up on time for a…read more10am appt and waited about 10 minutes, which was fine. We had everything ready including photos and docs, but there was an error on the application so we had to fill that out again, which took about 5 minutes (so 10:15 now). Lisa said we would need to reschedule our appt since she had another appt every 15 minutes and she didn't know how long it would take to get back to us. My wife pointed out that we were on time at 10am and if we had started on time at 10am there would have been plenty of time to get everything done in our 15 minute window. Well Lisa DID NOT like that kind of insubordination and started acting pretty nasty towards us. We were pretty frustrated but decided to wait since we were there with all the stuff and didn't want to come back. After about an hour of processing other people Lisa told us we were "lucky" she decided to fit us in. After everything was done I asked her for a copy of completed application, and she refused. I explained one might need a copy of State Department requested more info etc. I was not asking them to make a copy, just wanting to take pic on my phone so I had a record of what we submitted. No joke, Lisa said I was being an "ass." We had never raised our voice or called anyone a name during this whole thing, so her comment was pretty outrageous! So if you decide to go this post office be prepared to wait a LONG time then be cussed out for trouble.

My review in regards to the passport department. We dealt with Jennifer. I came completely…read moreorganized with all of my paperwork. The entire process she seemed as if she had zero clue what was going on. She would request documents I had already given her that she had lost in her own pile of papers. Completely disorganized. I left with zero confidence that it was processed correctly, and sure enough a month later I got an alert from the state department saying they were missing documents. Go somewhere else to have passports processed.

I shouldve gone with my gut feeling why my 1# package costed me $26.44 . to find -it shouldve only…read morebeen $7.40. Total rip off and the people there are definately not trustworthy. Take your business elsewhere.

I recently signed up to rent a mailbox here. The staff seems very friendly. I appreciate that I can…read morecheck my private mailbox after hours

Fantastic service and some of the nicest people you'll ever meet. They helped me with a passport…read morephoto then to mail my application. The man who helped me caught that I had signed my passport application with blue ink. The form states everything needs to be in black ink. He helped me fix it. As I'm expediting the passport application I appreciated the catch since it could have slowed the process down. My photos were also attractive. Much better than DMV or other places I've been. You'll be glad you give them your business!!

What an awesome place to find that truly has the best customer service! Both gentlemen helped me…read morewith a lot of Christmas presents to mail! They truly looked at all my options to ship out of state! They gave me a discount due to living by King Soopers on Pace St. They have coupons on the back of the King Soopers! I will now always go to Express It Mail Center to mail anything out! I would never have had that kind of service at the post office! Thank you for being a wonderful place to ship out packages!

horrible service Tony guy at front is a jerk this location…read moreis always behind never has more then one person working the front counter they have no sign up or anything but they will only accept exact change wouldn't give me change on anything said he only has 20$ in his register at all times then kicks me outta the store for telling him that that was a joke right this is the 4th time I been here and it's always behind and rude to there customers just the first time I've wrote a review Very cheap and lazy managers obviously

They had some pretty bad reviews so I thought I'd hop on and say I just moved here had a perfectly…read morefine experience stood in line for the normal 10 minutes and the gentleman Bill was very helpful and very polite

Beyond Frustrated w/ FedEx corporate, not so much the local store…read more.. On Wed. 1/4/23 at 12:01 pm FedEx tried to deliver a package to our home in Laramie, WY. It needs a signature. No one was home; I spoke to the driver through our video doorbell. He said he would try back tomorrow. I explained that no one will be there then either so he said we can call the number on the the door tag to make other delivery arrangements. We called FedEx to arrange delivery for after 4 PM the next day. At 12:02 pm 1/5/23 the same driver tried to deliver the package again. They did not deliver the package after 4 PM as arranged. When we called to find out why it was not delivered at the time arranged, the rep. told us, "it cost extra to have it delivered after 4 PM & since we didn't make that payment they didn't do it." They acknowledged & apologized that they failed to inform us of the extra charge. They offered to let us go pick it up at their facility in Cheyenne, WY more than an hr. (in good weather) from our house. We said that is not acceptable so they said they would deliver it to the FedEx in Laramie. The same delivery driver attempted to deliver the package a 3rd time on Fri. 1/6/23 and left a "final attempt" door tag. FedEx then contacted my mother (who initiated the delivery via Amazon order). They tried to tell her it had been delivered, she said it hadn't so they said they'd call us. When a person @ Cheyenne FedEx called us, they said they would deliver it to the Laramie FedEx but that we'd have to call that location when they open (Sat. 1/7/23) to find out when it'd be available for pick up. We called the Laramie FedEx when they opened & they told us "we're more of a print shop & don't talk much to the drivers." Her system said it was "out for delivery" but she couldn't give us anymore details. Called the Cheyenne FedEx back to see if the package was gonna go to the local office or our home. They said it should be @ Laramie FedEx by "about lunchtime" and that we can call Cheyenne back if it does not show up by this afternoon...we'll see.

So I drop off a print job...large note and large lettering on instructions with the original. Now…read morehow tough is it to come up to 500 of each....well a couple of trips...no offer to fix their screwup ... no coupon for the next job...and one customer not returning. WELL FEDEX IS JUST TOO BIG TO BE CONCERNED ABOUT IT!