I love Modern Nail ! Clean, precise details and always welcoming ! Recently they add a concierge beverage to the experience .

My cuticles are all cut up and in pain and my acrylics are not what I asked for. Over $100 for multiple days of pain and nails I did not ask for, even if they are nice enough. Will not be back and if I could give zero stars I would. If I end up with an infection I will be calling OSHA. read more

Modern Nails - Pedicure - Nail Salons Near Me - Rockford, Illinois

I came in asking for a soak off and a new set. They charge me $10 extra for the "soak off" when in reality the staff member just took a nail out of her kit and used that to remove my old set ( causing me to feel pain ) . Then drilled my nails for too long causing them to hurt more and burn. Additionally she was in a rush to finish my set so when I pointed out that a part of my nail was missing nail polish she repeated she did not see what I was talking about despite me pointing it out at the end she said she saw it and fixed it but told me to stop moving in a annoyed tone even tho I was not moving but I still apologized. She finish my set but now my nails hurt to do anything like tie my shoes or to type, I will not be going back to this place. read more

This is amazing service !!! Ask for cathy she always goes above and beyond. Very friendly and accommodating read more

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One of the worst sets I've ever gotten. The service was very rushed and I hate to talk down about someone's work but my nail tech personally was a a little aggressive w/ the way she was grabbing and tossing back my hands and her technique compared to other nails techs was not good. The glitter I chose was not used, the shape is lopsided and they are not all the same length, the tips are far too big and uneven and also not the V-Tip I wanted. To do the tips she covered almost my entire nail bed with white polish and tried to sloppily clean it up with a brush and acetone, leaving a white cast over the rest of the nails. When I mentioned this she said it was because the acetone is not clear and the clear nail polish will fix it. I again asked that she clean it up more and she sloppily and hurriedly went over it again with the acetone but didn't clean up not one thing. Two of nails also smeared under the light because she put so much polish on and it was so thick and I had to mention it 3 times for her to fix it. She asked me "why?" and blamed me for not putting my hands under the LED light correctly. I get my nails done often and never have this issue. The sides of nails have no polish on them at all. I could go on and on about how horrible my nails were after getting them done here. I will be going to another nail salon to get them reshaped and to remove this awful polish job because looking at them makes me upset all over again. I'm never stepping foot in this place again. read more

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This is how I left Modern Nails. I went in with acrylics and asked for a soak off and buff. I was asked three times if I wanted any other services and I repeated that I just wanted a soak off and buff. I was treated poorly from staff after that. The man I sat with grounded my acrylics so they were very then and then used a fake nail and shoved it between my acrylic and natural nail to pop the acrylics off. He then used a file on my nail bed, leaving scratches and cutting my skin around my nails. No soaking, no oil, no buffing. Would not recommend this place to anyone if you want your nails to be healthy or look good when you leave. 0/5 stars if I could. read more

Modern Nails - Nail Salons Near Me - Rockford, Illinois

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Picture says it all. My hand was put in a bowl to soak in finger nail polish remover or some chemical. I thought it was water. Also my nails are paper thin. She used a drill to start sanding after I told her not to. This damage was done in 5 minutes. Fingers hurt and my natural nails ruined. BEWARE read more

Modern Nails - Nail Salons Near Me - Rockford, Illinois

I got a gel pedicure within a day my polish fell off!! I also got an acrylic set and within three days my nails broke because of how thin they were!! I will not be returning to this location to get a gel manicure or an acrylic set. This was the most horrible experience I've ever had. Not only that my hands were burning. read more

I have been to this place a handful of times In a couple of years. The first couple of times they did ok, that's why I came back a few more times. The last few times however I have left unhappy with my services. In today's issue, I asked for a black French tip, no chip mani and a regular pedi. 5 minutes after walking in my tech had asked me 3 times what color I was gonna choose. Umm, excuse me, do you not see me looking? I seriously had to ask him for a 'second'. The pedi water was burning hot. He rushed through the pedi. My mani came around. The water to soak my hands in was cold. I asked for a solid nude base with the black tips. I did not want a see through shade. What did I get? A See through nude. I had to ask him to do a second coat on the black tips because the first coat was so thin it looked purple. He didn't even clean underneath the gunk in my nails. Then he cleaned 4 of them and was done. I had to sit there and take it out myself. Everyone is yelling to each other and they never listen to what you're saying. They want you in and out because they need to rack up that cash. After this time I will never go back there. Time to hunt for a decent nail salon... read more

Modern Nails - Told the tech I wanted a Solid nude, no see throughs, and what do I get? A see through... - Nail Salons Near Me - Rockford, Illinois

Very bad service. Lady doing my nails cut my finger with the nail filer and my finger started bleeding. She didn't even apologize. And then I asked for a coffin shape and she gave me what looks like square. And she left bubbles in the nail polish. Didn't even try to fix it. Never coming back here! read more

HORRIBLE!!! I paid $45 for this crappy job! The technician was rushing and not taking her time. I can't believe they charge $15 for a no chip polish. It's very upsetting to pay this much money to get this type of work. Never again!! read more

Excellent. My first time there Eye brows, mani ,clean establishment. and beautiful colors. I will come back

I came in on 1/22/2020 to get a dip nail treatment. I had dip nails previously from a much nicer salon (They were all still fully intact over a MONTH after). I am not from this area, but needed to get my nails done as soon as possible. You get what you pay for here. Within DAYS, 4 of my new dip nails had completely popped off of my real nail. Terrible service. Not good quality. Would not recommend. Disappointed. read more

Modern Nails - Nails done on 1/22/2020. Nails on 1/30/2020. - Nail Salons Near Me - Rockford, Illinois

I got a bad infection and my toe is still hurting. Sooo painful. I soaked it for days and now it hurts to wear shoes and socks.

This salon is located within Cherryvale Mall. It is very convienent, and I have gone twice, but will never go back again. The staff is doesn't seem to care about your experience, they are more interested in talking to each other in another language than to the customers. It is also VERY dirty. Nail shavings and dust EVERYWHERE. While having my nails done, the nail tech clipped me no less than 4 times with the electric nail file, then after finishing my acrylics, did not use the file to remove the excess acrylic from under my nails. I spent the next week attempting to get it out myself. Overall, there are much better places to go in town for right around the same price. read more

I needed a quick manicure couple days ago and I was at the mall visiting. There was a little bit of a wait at the other nail place, so I decided to stop by here. I had to tell my tech 3 times that I want my nails files round and not edgy straight. She did not speak to me at all, the place was disgusting with overly loud Vietnamese drama on while everyone is talking to each other. I've been to plenty of salons now that I don't know how this place has been occupied at all. Seriously! I will never, never, never go there and strongly discourages anyone of going. read more

Please, do not go here! Very unclean, overpriced, and the floors are covered in old acrylic nails. I went to get a new set of acrylic nails and the technician used a fake nail to remove my old nail set. My nails were paper thin and one started bleeding!!! read more

In the hall next to Bergners. Walked in, no waiting. A sign said cash tips but wasn't a problem adding it with a debit card. Try the hot wax for your hands! It feels blissful and smells good. read more

Modern Nails - Acrylic pink and white. - Nail Salons Near Me - Rockford, Illinois

Gave the last coat and all spots covering nail. :( You don't get what you pay for. Find another salon that cares read more

My sis in law and I got pedis and I also got a no chip mani. She was burnt by the hot towel and her foot was cut open. No apologies no acknowledgement at all. Both of the pedis were rushed and so was the mani. She left polish and clear coat on my cuticles. Isn't that the point to not get it on them. And no they didn't clean them up. Not satisfied. At. All. Do not go here unless you want to look like a child did your nails. And I only give one star cuz you have to leave at least one. read more

This place is so unsanitary and disgusting. They don't use sterilized tools out of a brand new packet like everyone else. They rushed on my manicure and pedicure just to hurry up and get me out of the door when they weren't even busy. No one had on gloves!! The lady who did my pedicure rushed so much that she cut me and used the napkin to clean my cut and placed it back on the countertop and tried to wipe of my nail with that same napkin 30 minutes later!! Will never recommend anyone to come here. read more

Very dirty! Looks as though they never wipe down the tables as they are full of nail dust and god knows what else. Also, if you just want a simple manicure do not go here. They are so pushy regarding their "no chip polish" and will tell you that you have ugly yellow nails, nail fungus etc, all because you won't let them upsell you to no chip polish. If you are only getting a manicure they rush you out so they can move onto someone else who's purchasing more expensive services. Very unsanitary and I will never go back. The other reviews are absolutely correct. Rude, dirty, and rough. read more

Nevermind. This place is very hit-or-miss, but my more recent experiences have left much to be desired. I will not be back.

Horrible horrible service. I asked the nail technician to please be careful with my toe because I had stubbed it and broke the nail awkwardly- instead she ends up cutting me on both of my toes while cutting my cuticles and I start bleeding. She then filed my finger nails but didn't even them out. Oh! And She also put on a really old topcoat on my nails and when it dried it looked bubbled. So by the time I got home my nails were chipped and later one of my nails broke because of the awkward filing they did. I am never going there again. read more

I went here and my nail technician was rude. They also over charged me for my acrylics.

Honestly horrible service. Got an acrylic nail set and lady did gel instead because that's what the girl next to me wanted. Cut my nail beds to the point I bled and all nails are uneven and crooked. Lady was snotty with me. Would not recommend. read more

I will never be coming back to this salon. Despite the girl doing my nails very well, the service was awful. First off, when I walked in, the receptionist was lounging in the pedicure chair. When I was telling her what I wanted to be done, she was blankly staring at me. I should've got out of there then. When the girl was doing my nails, I told her to be careful of my cuticles because they are a little sensitive. I pulled back in pain a couple times when she burned me, and I wasn't being overdramatic. She never said sorry once. Instead, she continued talking and laughing with the other employees taking absolutely no notice to my pain. Towards the end, she hurt me so bad I yelled "come on" and she very timidly and insensitively said "sorry." NEVER coming back here... I was very excited to go, too! No tip for her. read more

Pathetic excuse for a nail salon. Cleanliness is not their concern. I asked for an acrylic fill with no chip. I walked in at 10:30 and the tech (Cindy) was done (???) In 32 minutes. I had to ask her to clean under my nails and she did only after saying that they usually charge extra for this!! My nails were not given ample time under the light and they now look smudged. What a waste of money. When i complained the tech said they looked good to her. Will NEVER return. Someone should notify the Public Health Dept. about the lack of hygiene at this place. I would score zero if i could. read more

Was really looking forward to getting my nails done professionally for the first time. This place has ruined it for me. Never again! I asked for galaxy nails, they gave me black nails with sparkles. I had really long nails when I walked in, they cut them super short! read more

Sad to say after 6 years I will not be coming back to this establishment...I pay for gel & been getting acrylic & whatever they decided to uses.... My nails lift & popped off after a few days I lost a total of 4 nails with in a 5 day period this after I got a gel fill in ... I went in for repairs that wasn't my fault & was charged $4 each time...I was on my way out of town that's the only reason I got those repaired...I also witnessed something other than gel & pink & white product being used... the man technician pushed it away fast he thought I didn't see it... I also sent friends in as well... My very good friend has just recently informed me her no chip manicure started peeling off 2 days after she had it done and she went in to get it fixed she was given her money back and told never to return since they cannot satisfy her...For 1 they did not need to tell her not to come back because her common sense & wisdom she know not to ever come back...I will never come back to this establishment rating it a 1 was too high.... read more

Modern Nails - These nails totally lifted & I am in the process of doing a total soak & going somewhere else ! - Nail Salons Near Me - Rockford, Illinois

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As it is impossible to give a negative number a one would have to work. I broke a nail while on vacation and needed to get them fixed. The man my set on crooked and kept telling me he would fix it, which he never did. Then he proceeded to miss half the nail while painting them. read more

First of all, when we set out to find a Sunday pedicure we had to step out of our comfort zone. Not knowing the area well, we didn't realize we were headed to a shop inside a mall where you feel on display. Our first thought when we found it was to bolt. We decided to stay, but not sure that was the right decision. It was just ok - certainly not what we paid for, which was a premium upgraded pedicure! If you are looking for an over-priced, impersonal experience for a just ok pedicure . . . This is the place for you! We won't return though. read more

Mani pedis that even MY HUSBAND of 30+ years enjoyed. More men should get these! He said. Usually his feet are too ticklish. She put her magic fingers on~ and he did not complain! Nor giggle. Just enjoyed. Highly skilled and talented staff. (I go to Tina constantly... read more

Only went to this nail salon because my regular salon was closed and wanted pedicure..I will never return. The nail tech rushed the service. I requested acrylic on my toe nails and she did not file the acrylic down enough to where it looked natural, so after she applied the nail polish the nail looked extremely thick because when didnt file down enough. I asked her to file it down more and she ended up filing over my cuticles causing them to bleed, I just told her to forget it because I was afraid she'd keep hitting my skin. They need to do a better job, have patience and take time when they are completing their services, the service was $50 for gel polish and the acrylic, but she only charged me $45 for the service probably because I wasn't happy for the service..I tipped her $5 for her efforts but I will never return...I need for nail techs to take their time when completing my nail services as much as we are paying, and many times people are going twice a month. read more

The location is very convenient. Because it is the mall so I can shop and get my hair or nails done just one stop. I've been modern Nails' client for many, many years. In general they are ok. I am satisfied with their services. But one thing happened last Saturday make me so mad. I sent my daughter there for her pedicure and eyebrows. The lady who performed service on my daughter didn't do good job. She messed up my daughter' eyebrows. Hers was uneven and one side totally disappeared on the end. My daughter started crying. Instead of fixing for her, the lady denied her fault with her terrible English. She was so rude and yelling at my daughter. It was a worst day that my daughter hasn't had in her life. I won't go back there anymore. I don't want to pay for the worst service and confront a person with attitude problem. read more

Really wish I had the read the reviews before coming here. I was in town for a wedding, and needed my nails done for a trip I was going on the next day. Decided to get a full set, and came here because when I called they said it was $25. Which is as cheap as it gets. But you get what you pay for..this place is so incredibly dirty I couldn't believe it. But I was on a time crunch so stayed anyway. Showed them a picture of what I wanted, and they proceeded to tell me they needed to do a gel acrylic (which I'm pretty sure they didn't even use that, and used a regular acrylic anyway. Still charging me an extra $10 though) and that I needed a no chip on top. Which was an additional $10. Tried to ask for regular polish but they insisted I needed the no chip to get my nails like the picture. Ok fine, did it because I figured they knew better then me. The nails turned out ok. But were way too long, and uneven. After I filed them myself they looked way better. So I paid $45 for a full set that I didn't even really like, and at a place that clearly needs to be shut down immediately due to sanitary reasons. Do NOT go here!!! read more

I have been going to Modern Nails for almost 10 years. Tan usually does my nails. Today he was busy and some other girl did them. I wanted a regular manicure and pedicure. She got an attitude with me when I did not want no chip on my toes. Then when she starts doing my nails she's poking at my toes and it hurts. I asked her to stop and she just giggles and says something to her partner. When she starts painting my toes, the polish was coming out in globs and looked awful. I asked her if she had a different color and she again got an attitude. I went to get another color and the girl told me to hurry up she had people waiting. I finally had enough of her attitude and just asked to pay for what she had done. The girl wanted to charge me $30 for a basic pedicure and no polish. I then just picked something for her to put on my toes and asked her for my Coach sandals back which were left at the pedicure chair. The girl then tells me I didn't come in with sandals on. I walked in BAREFOOT?! I said if she didnt' give me my shoes back I was calling the cops. Then she goes in the back room and gets my shoes. How did they wind up back there?! I will never go back to Modern Nails. read more

My friend and I decided to go get our nails done here. There was no wait, and there were plenty of nail techs ready to help. However, both of us encountered problems with our techs. My tech was very quiet with me and blunt. She continuously urged me to do "no chip" or "gel" polish, even though I told her I just wanted regular nail polish multiple times. She did my nails super quickly, and had no regard for the pain she was inflicting me with. She scratched me with the file numerous times because she was going to quickly and wasn't paying enough attention to what she was doing. When she was finished applying the polish she told me to move over to this little booth to dry my nails. In past visits, the nail tech would help with my items and move them over to the drying station so I would not mess up my nails. However, this nail tech did not. So, I nicked a couple of my nails and messed up the polish. When I asked her if she could fix it, she said "Oh my god, how old are you?" in such a demeaning way. I was beyond pissed. And to add on top of that, she got out the polish remover and started removing it all while throwing around the bottle and paper towels because she had such an attitude. When she was finished, my nails were finally dry so I put on some lotion. She yelled at me and told me my nails weren't dry. I told her that they were and that I had touched each of them to make sure. And she kept rolling her eyes and shaking her head saying, "no they're not". But they were definitely dry. Now onto my friends nails. Her nail tech continuously urged her to do "gel" or "no chip" but she also asked for regular nail polish. However the nail tech started with Gel. My friend told her again that she did NOT want gel, she wanted regular nail polish. So the nail tech charged her 10 extra dollars because some of her nails were gel and the others were regular polish, even though it was the techs fault, not my friends. My friends middle nail is butchered and will probably end up getting it fixed else where. Never again! read more

Went today for the first time with my friend. They are in a hurry and don't listen to what you want done. They do what they want.They don't pay attention to you because they are to busy talking to co-workers in a different language. You can't have color change nail polish unless it's the whole nail. I asked for them to cut the length a little. They filed it flush to my finger. Had nail junk under my nails. Nails felt like they were glued to my skin. Very uncomfortable. Told person was not happy with the service or my nails. All he said was sorry. My friends nails looked like a bad press on nail job and design was atrocious. Asked to speak to a manager. Complained to her. All she said was so sorry. Didn't offer to fix nails when I told her I had to go some where else and pay more money to fix. Didn't offer a free fill in for next time either. First and last time I will ever go there. If I could give it a negative rating it would be -10. read more

I have been a customer here for literally years, I am a good tipper and consider myself a good customer. I unfortunately have never been treated so rudely the last 2 times I have been there specifically by one technician. I consider this experience a luxury for myself and the last few times it has been a terrible experience and I will not return. I think if they want to stay in business the management should be looking closely at how the customers are being treated. I also didn't realize how filthy the place actually is until I took my business to another nail salon. read more