I love going there! Everyone is so friendly and they always do a top notch job. They go above and…read morebeyond to help me get just what I want.

This place is the best! Everyone is nice and the quality of the service is top notch! The…read moreenvironment is very inviting and clean!

I went to Lush Nail Spa today and had requested Alix to put on a new set of Pink and White Ombre…read morenails today. She did one of the best sets I have ever had. She did a fantastic job and was one of the nicest people I have ever met. I highly recommend her!!!!!!!!!

The consistency with this nail salon isn't good, I've been going here for a few months every two…read moreweeks to get a builder gel fill and a pedicure. Depending on who you get as your nail technician will HEAVILY decide the outcome on your nails, which is crazy for a well established nail salon, the consistency should be pretty much the same throughout, same quality and outcome. Some of the nail technicians cannot do a simple French tip and some of them cannot use builder gel correctly. I care deeply about my nails and the appearance of them and honestly the last two times I've gone it's been terrible. But when I get the right person it's the best so there's no in between. I'd give lower stars but not everyone there is bad. I do believe there needs to be some kind of training to establish a baseline and to grow from that baseline. Cutting corners when customers are spending hundreds of dollars a month, is just bad business and will ultimately hurt the business.

My girl Issa did another fantastic dip manicure. This time we went with a copper sparkle and I'm in…read morelove :)

I booked my appointment two weeks in advance. After I booked I called and left a message asking…read morethem to schedule Me SPECIFICALLY with someone who can do ombre nails. When I got to my appointment that was the first thing I mentioned. The girl had no idea that I wanted ombre nails but she said that we SHOULD have time to do them. As I'm getting my nails done there are signs that the tech is new to doing nails. No biggie, everyone has to learn. Except when it came time for the ombre part of my nails she could not do it. I don't know if it was an experience thing or what but bottom line was she couldn't do it. I ended up with a solid color. The nails themselves came out good besides that and again I'm not faulting her cause everyone is new at some point. But the person in charge of scheduling should have scheduled Me with someone with more experience who wouldn't have had done ombre nails with no problem.

Jacquelyn is the best! I highly recommend her. Very talented and pays attention to details which is…read morea big deal for me. She is also very friendly and truly cares about all her clients.

I would like to thank you Jacquelyn for taking care of my in grown toe nails. My feet were aching…read morefor so long and now they feel better! She provides the best customer service. She is friendly, nice and will not judge. I will keep coming here again.

They did a wonderful job! My gel manicure lasted over 3 weeks!!! I have been to a lot of popular…read morenail salons in Rockford and they don't compare. Definitely recommend

I will never go here again my cuticles look terrible and my nails don't even look done it hasn't…read moreeven been two weeks yet. I advance to never go here for acrylics at all!

I got a much needed pedicure here. The establishment is…read morevery clean and the staff is very friendly and helpful. My tootsies turned out so cute! I would definitely recommend this salon.

1 STAR I'm honestly…read morehighly disappointed with the service I received. I came in expecting a full set and a pedicure, but the experience was nowhere near what I expected. The girl doing my nails literally did nothing but file my nails down. I honestly felt like I needed someone else to step in and take over. The pedicure took maybe 10 minutes, and it was easily one of the worst pedicures I've ever had. There was little to no effort put into the service. What really made me uncomfortable was when the manager told the nail tech that she was supposed to be doing my full set, and her response was, "Umm, okay?" The lack of confidence in that response immediately made me question whether she knew what she was doing. At that point, I decided I wasn't comfortable allowing her to do my full set, so I left without getting it done. I understand that everyone has to start somewhere, but when I'm paying for a professional service, I expect effort, confidence, and quality. Unfortunately, I didn't receive any of those today. I left extremely disappointed and will not be returning. They were extremely nice but when I'm paying for a service I need you to know what you're doing.

This place is horrible! The nail tech clipped my skin causing me to bleed & have pain for the rest…read moreof the day!!! The comical manager tried to act like she couldn't see it, then said "5 dolla off".. little do they know, I am a lawyer and If I get an infection from this disgusting place they will get thoroughly sued. Do yourself a favor don't EVER go here.

Came here today for a full gel set for my first day of work Monday and Tom was the worker doing…read morethem. He was very friendly, spoke good English and gave me $5 off because I was a new customer and the other staff had Shrek 2 playing in the background which was enjoyable. My only complaint is that he used more white for the tips than I am use to. When I go back to get a fill I will ask for less

Love my nails-the last set lasted almost 5 weeks-very friendly and would highly recommend!read more

Bro is goofy 35$ for a child's manicure And he Didn't even…read moretake off my red nail polish

On Monday, 1/3/22, I had a fantastic facial. Natalie was the esthetician. I could not be happier…read morewith how it made me look and feel. Natalie is a total professional as what she does. She made me feel comfortable from the beginning. The treatment was wonderful and I left there knowing I will return. I used a gift certificate for payment. Once in my car, I called the person who gave me the gift certificate. I wanted to let her know how terrific I felt after the facial. She asked me who did it. I told it was Natalie and she will be booking a facial for herself in the near future. Thanks so much to Natalie. It really made my day! Susan

Their customer service on the phone and in person is SO unprofessional. The place looks great in…read morepictures but when you walk in, it isn't.

This is my favorite nail place in Rockford. They are very clean- they line the pedicure tubs with…read moreplastic, use autoclaved instruments, and often wear gloves. I have diabetes and have gotten infections from other locations in Rockford- never from here. The interior is cute. They respond promptly to Facebook messages. Depending on who you get, I've had my gel nails last anywhere from 2-4 weeks without chipping at all. Massages for manicures and pedicures vary based on who is performing them and how busy they are. I would definitely recommend making an appointment. Edit: this place is really hit or miss depending on who you get. Some of the employees do not listen or understand what you may be asking for. If the owner is there she will usually set things straight, but otherwise it's a bit difficult. My last appointment took 2 hours for a pedicure and no-chip, but it was because I walked in during a super busy time. Edit 2: since I had a different person this time, the manicure didn't last as long. I got a chip after 1 week. However, the pedicure is holding up better. Trade offs I guess! ¯\_(ツ)_/¯

Ahhh.. I've been going here for years! Before every vacation and never had a problem. I would get…read moreno chip pedi, and a regular manicure... this time. 12/07/2024 I went to get a regular manicure.. he started to do gel (I don't like gel) once I noticed, I declined and stated just regular. Well he then just rushed the polish on my nails and sent me away. Later that day the polish started cracking on my nails... so now I have cracked clear polish.. I don't understand how hard it is to get a nice manicure.. especially charging 32$ for something so simple. Part of me wants to go back and get it fixed.. but I rather not. I'll find a new nail place.