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Manchester, NH

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Mode Salon and Wellness

5.0 (8 reviews)
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4 hours

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85%

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Heather Owen Salon - Heather Owen Award-Winning Hair Colorist Serving Bedford NH, Manchester, Amherst, Merrimack, Goffstown, Bow, New Hampshire

Heather Owen Salon

4.0(4 reviews)
2.1 mi

I honestly don't even know where to begin. On April 3, 2025 I had an appointment with Heather Owen…read morefor a grade transition. We had a few weeks prior to discuss the plan and she told me it might take two or three sessions to achieve the look I wanted. She also told me that the health of my hair was her priority. On the day of my appointment, my hair was in good health, and Heather began to remove the old color from my hair. She ended up double processing my hair and I was there for five hours. She finished off with a k18 leave in treatment and when I left the salon, my hair was sopping wet. She did not cut it and or dry it. She gave me specific instructions not to wash my hair for the next three days and not to use heat for 14 days and when I did wash it and I had to specifically use the products that she sold me. The products were $300 in the hair service was about $300 and I gave her $60 tip. My completely destroyed. It's been falling out left and right and it's broken. And very, very frizzy. I went for a second opinion and that salon told me that Heather was how she treated my ask for a refund. Heather was supposed to do the second part of my process two weeks later on April 18 and the hairdresser I went to, for the second opinion, said I should not have any more processing on my hair for at least five weeks. I ended up cutting off about an inch and a half of my own hair and the hairdresser I went to for the second opinion said I would need at least two more inches cut off. At this point, I'm just going to chop it all off and get a pixie. My hair was down past my shoulders. I tried to resolve this with Heather directly by sending her messages and telling her that I had gone for a second opinion. I sent her pictures of my hair and she said that I must've altered it. I am beyond upset about this as anyone would be. She is a licensed professional, and she completely destroyed my hair and will not take accountability. And trie to gaslight me into thinking I did something wrong. I filed a claim with the New Hampshire cosmetology, licensing board, charge back with my credit card company, left her a couple of one star reviews. The one on Google has pictures of my hair and screenshots of the texts. My next course of action is to file a claim and small claims court. I wouldn't pay attention to any of the five star reviews because that is the reason why I chose Heather. Now I know it was just her friends writing the reviews.

Heather is amazing…read more An incredible job cutting and colored my hair, as well as put in hair extensions. She is very knowledgeable and educated on products and services. I completely trust her. The salon is warm and inviting. And she is a pleasure to spend time with. Im grateful that found her and highly recommend her!

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Heather Owen Salon - Platinum Blonde Award-winning Hair Color Heather Owen Salon NH 603-641-3050

Platinum Blonde Award-winning Hair Color Heather Owen Salon NH 603-641-3050

Heather Owen Salon - Heather Owen Salon Master Stylist Vidal Sassoon trained, micro bob haircut with fringe bang trending editorial styling 603-641-3050

Heather Owen Salon Master Stylist Vidal Sassoon trained, micro bob haircut with fringe bang trending editorial styling 603-641-3050

Heather Owen Salon - Award winning Hairstylist Hair Color Educator Heather Owen Vidal Sassoon trained Blonde Specialist Pixie haircut short women's haircutting

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Award winning Hairstylist Hair Color Educator Heather Owen Vidal Sassoon trained Blonde Specialist Pixie haircut short women's haircutting

MW Hair Studio - Gorgeous modern salon!

MW Hair Studio

4.0(4 reviews)
1.1 mi

Maria is SO awesome! The salon is well kept and inviting. I have curly hair, I refuse to join the…read moredeva curl cult so Ouidad was the system I decided on. I have not been to a hairdresser in well over 3 or 4 years, because most hair dressers dont know what to do with curly hair EVEN if they tell you they do! I watched tutorials and just hacked at my curls when they got unmanageable! THAT HAS CHANGED!! FINALLY I have found a hairdresser who ACTUALLY knows how to cut and style curly hair, with out the $300 price tag!. Maria is experienced, and knowledgeable in several curl systems, and decided Ouidad is the best, and I agree. Maria asked all the right questions, she was professional and friendly. I received an EXCELLENT hair cut, she provided detailed education on ouidad techniques and showed me how to apply the product to work with my hair type. NO pressure to buy ouidad products at all. I am happy to share that I have a new hair dresser, until she decides to retire!! Got Curly hair??? This is the place for you, trust me I already looked at the other salons in Manchester, $80 at MW vs $300 at the other curly salons. Thats ridicous!! .Maria made my hair LOOK and feel like a million bucks. I wish I took before and after pictures!!! Ill take Maria and ouidad over the curly girl cult any day. Going back for creative color soon! Stop looking curly haired humans!!! This is the place.

Update..DO NOT GO TO JESSICA...so I wrote my review months ago. My hair was shoulder length when I…read morewalked into MW hair salon. All I wanted was layers. I'm 54 with thinning hair. Jessica decided to take out the "bulk" and gave me a picie cut. I showed her pictures of what I wanted. I never, ever, ever would ask for the butcher job she did to my hair. I'm still not over it. I can just BARELY get my hair into a pony tail now brcause my hair grows super slow. Getting my money back was no consolation.

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MW Hair Studio - Come see Makayla!! She is the best!!

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Kids Curly cut

Mode Salon and Wellness - hairstylists - Updated October 2026

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