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    MW Hair Studio

    4.0 (4 reviews)
    Closed 8:00 am - 4:00 pm

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    Services - MW Hair Studio

    Bridal hair services

    Blowout

    Chemical treatment

    9 More Services

    Color only

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    MW Hair Studio Photos

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    4 years ago

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    Heather Owen Salon - Heather Owen Award-Winning Hair Colorist Serving Bedford NH, Manchester, Amherst, Merrimack, Goffstown, Bow, New Hampshire

    Heather Owen Salon

    4.0(4 reviews)
    1.5 mi

    I honestly don't even know where to begin. On April 3, 2025 I had an appointment with Heather Owen…read morefor a grade transition. We had a few weeks prior to discuss the plan and she told me it might take two or three sessions to achieve the look I wanted. She also told me that the health of my hair was her priority. On the day of my appointment, my hair was in good health, and Heather began to remove the old color from my hair. She ended up double processing my hair and I was there for five hours. She finished off with a k18 leave in treatment and when I left the salon, my hair was sopping wet. She did not cut it and or dry it. She gave me specific instructions not to wash my hair for the next three days and not to use heat for 14 days and when I did wash it and I had to specifically use the products that she sold me. The products were $300 in the hair service was about $300 and I gave her $60 tip. My completely destroyed. It's been falling out left and right and it's broken. And very, very frizzy. I went for a second opinion and that salon told me that Heather was how she treated my ask for a refund. Heather was supposed to do the second part of my process two weeks later on April 18 and the hairdresser I went to, for the second opinion, said I should not have any more processing on my hair for at least five weeks. I ended up cutting off about an inch and a half of my own hair and the hairdresser I went to for the second opinion said I would need at least two more inches cut off. At this point, I'm just going to chop it all off and get a pixie. My hair was down past my shoulders. I tried to resolve this with Heather directly by sending her messages and telling her that I had gone for a second opinion. I sent her pictures of my hair and she said that I must've altered it. I am beyond upset about this as anyone would be. She is a licensed professional, and she completely destroyed my hair and will not take accountability. And trie to gaslight me into thinking I did something wrong. I filed a claim with the New Hampshire cosmetology, licensing board, charge back with my credit card company, left her a couple of one star reviews. The one on Google has pictures of my hair and screenshots of the texts. My next course of action is to file a claim and small claims court. I wouldn't pay attention to any of the five star reviews because that is the reason why I chose Heather. Now I know it was just her friends writing the reviews.

    Heather is amazing…read more An incredible job cutting and colored my hair, as well as put in hair extensions. She is very knowledgeable and educated on products and services. I completely trust her. The salon is warm and inviting. And she is a pleasure to spend time with. Im grateful that found her and highly recommend her!

    Photos
    Heather Owen Salon - Platinum Blonde Award-winning Hair Color Heather Owen Salon NH 603-641-3050

    Platinum Blonde Award-winning Hair Color Heather Owen Salon NH 603-641-3050

    Heather Owen Salon - Heather Owen Salon Master Stylist Vidal Sassoon trained, micro bob haircut with fringe bang trending editorial styling 603-641-3050

    Heather Owen Salon Master Stylist Vidal Sassoon trained, micro bob haircut with fringe bang trending editorial styling 603-641-3050

    Heather Owen Salon - Award winning Hairstylist Hair Color Educator Heather Owen Vidal Sassoon trained Blonde Specialist Pixie haircut short women's haircutting

    See all

    Award winning Hairstylist Hair Color Educator Heather Owen Vidal Sassoon trained Blonde Specialist Pixie haircut short women's haircutting

    MW Hair Studio - hairstylists - Updated May 2026

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