1. Heather Owen Salon

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Bedford, NH

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Heather Owen Salon

4.0 (4 reviews)
Open • 11:00 am - 7:00 pm

By appointment only

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Services - Heather Owen Salon

Hair extension coloring

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1 year ago

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3 years ago

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Heather O.

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3 years ago

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Heather O.

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2 years ago

Heather is a high grade professional who earns all her high accolades. Recommended for ladies and gents

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LUXE Salon & Spa - Second floor lounge

LUXE Salon & Spa

4.1(13 reviews)
1.7 mi

During a wedding weekend at The Bedford, I had a massage by Cheryl and a blowout by Loni…read more Massage was outstanding and she took so much care to lower my stress. And it worked! My hair was so beautiful. The Salon is fantastic and would recommend highly!

I had to cancel a couples massage on 6/30 since we received a call from my husband's sister at 1:30…read morePM that their mother was in critical condition and about to pass away. I called the salon/spa as soon as we hung up with his sister. The person that answered the phone said it was no issue and she was very kind. Unfortunately, later that evening we received an email stating we were no-shows and we were then charged $300 on our credit card. I called to speak to the owner on Monday. Instead of being, compassionate and kind she lectured me on how many visits I had to cancel in the past year. She agreed to the refund but inferred that I am not welcome back and also would not let-up on the cancellation history. We've been frequent guests at BVI over the years and even held our daughter's wedding shower there in 2024. It's disappointing that an experience at Luxe has now colored how I feel about the property as a whole, given how loyal we've been. Of the appointments I did need cancel for medical reasons (13 over the course of a year), my shortest notice was 9 days and longest was 108, averaging about 7 weeks. That's real time to fill those slots, not someone trying to hurt the business. Their cancellation policy states no less than 24 hours notice is required. I did well over that each time. I typically would book months in advance because securing the people I want and the dates/times I want is not easy if I wait too close to the dates/times I need. This causes me to have to adjust the appointments at times due to medical issues I was having at that time. I explained this to the owner, but she still was very aggressive and heartless.

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Heather Owen Salon - hair_extensions - Updated October 2026

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