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    Chloe's Cuts

    5.0 (6 reviews)
    Closed Closed

    By appointment only

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    Blush Beauty Boutique & Spa

    Blush Beauty Boutique & Spa

    4.1(16 reviews)
    2.8 mi
    $$

    Blush Beauty Boutique & Spa, the only reason I gave it a 3-star rating because trying to get…read moresomeone to call me for an appointment was a feat unto itself. Blush is on a quiet block on Elm Street. The entryway is quaint and pleasing. When you walk in everything looks pretty and feminine. It was very typical of what you would expect an upscale salon to be on a smaller scale. My daughter had given me a gift card so I could have a pedicure. I went at the tail end of June to get an appointment before going on vacation on July 13. I thought I had enough time. When trying to make an appointment I was told that each tech/hairdresser oversees making their own appointment...? Ok, that wasn't my experience with Anjoli from Amherst, but hey who am I to tell them how to run their business? One nail tech was consulted, and she said she was booked until the 16th of July, but the girl at the desk took my number saying that the other tech would be given it so she could call me and make an appointment. I said thank you and I left. I waited, one week, two weeks, I went on vacation, when I returned, I called and left a message. No response. Four weeks later and still, I wasn't called. I private messaged them on Facebook and got a quick response with effusive apologies, "it's not a normal practice, we adore our clients, sorry that this slipped through the cracks". I gave my number again and waited a few more days and still no callback. I finally went into Blush again, stated my complaint and requested a refund. Which was denied, because that is not their practice, however, my number was taken again so that the owner could call me. Five minutes after leaving Blush, I received a call. It was from a nail tech. She had an opening that Friday and was able to finally accommodate me. As pedicures go, Ty did a very nice job. It was a relaxing experience. I enjoyed being in a pleasant room having my feet and legs massaged. I cannot find fault in the treatment. As a business, however, I think they need to come up with a better system in order to ensure that potential customers do not "fall through the cracks". Will I return to Blush? Probably not, as a potential new customer, I didn't feel valued, plus I have better things to do with my time than to wait 5 weeks for someone to call me to make an appointment.

    This is a very clean, well run business with wonderful people who work there. Would recommend…read moreanytime!

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    Blush Beauty Boutique & Spa
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    Chloe's Cuts - hair - Updated May 2026

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