I had considered not writing a negative review, but after three months of still trying to fix a nightmare haircut that Dolce Vita was responsible for, I'm unhappy and feeling like I wanted to share my experience.
I will offer some positivity and say that the owner of the salon contacted me and tried to get me in a few days later to see a different stylist when I called to express my concerns initially. I appreciated her fast response and attempt. Our schedules were not syncing up (it was a holiday weekend) and to be honest, I had some serious reservations about going back, even to a different stylist. It would have also been at a time that the original woman who cut my hair was there, and that is just awkward, no matter how much she assured me it wouldn't be. Since she tried hard to work toward a resolution, and did refund my $30.00, I am giving them an "additional" star. One more than I preferred.
Back in July, I was leaving for vacation and wanted to get a haircut. Of course, life got crazy and I waited too long to be able to get in with my regular stylist. I decided to give Dolce Vita a try since they were nearby, I wanted to support a local business, and they had a last-minute cancellation.
Beautiful environment, great shampoo/scalp massage. The stylist was super nice, and she seemed to understand what I wanted, but I think got a little scissor-happy while chatting. She was supposedly taking 1.5" off. I walked out of there with 4" gone off the back! I'm not including her name because that would just feel jerky.
The blow-out at the end made it hard to tell how awful and choppy the layers were. I'll let the photos speak for themselves. Some were taken day of, some a day afterward, and one today.
I have gone to two high-end salons and spent over $150 trying to get this to even look half way decent so I can stop wearing headbands and barrettes to hide behind. Unfortunately, it's now about six and a half inches shorter, necessary to even it out some, and it still makes me self-conscious. It still looks terrible, and I'm told letting it grow for quite awhile is the only thing I can do, so essentially I am stuck with it. It honestly looks like a toddler hacked at it. First world problem, I know, but I absolutely HATE my hair, worst decision I have ever made going to Dolce Vita. Live and learn. Next time I'll deal with the split ends a few weeks longer until I can see my stylist. read more