I'm just back from Soleil Salon and Spa LLC. Read my review here. I had a hair treatment and a haircut. I was treated like a Queen. I have never felt so special. Yes, it was a bit pricey. But I had extra treatments on the house. I was also treated to a tour around. It is a beautiful salon/spa. So many special treatments. This is truly what heaven looks and feels like. Michelle read more

Wow. How absolutely disinterested in your clients' concerns do you have to be to reply to a review from 12 years ago? You've had 12 years to contact me, your past customer... you, the owner, were the person who let the salon go downhill... you, the owner, were the one who left color all over my face repeatedly, and then left me with an untrained replacement right before a big filmed event where I was in front of over 100,000 people... you, the owner, ignored my several attempts at a resolution... you, the owner, made me wait well over my appointment times over and over again. It seems you still have no accountability for your actions, just empty public promises. Please don't ask me to contact you to "look into what happened" a decade ago. Replying to a 2014 review in 2026 isn't customer service; it's a transparent PR stunt to clean up your Yelp page. The only "best next step" was the one I took 12 years ago when I permanently took my business elsewhere. To anyone reading this: don't let this performative response fool you. The EXACT review comment the owner posted on Jul 15, 2026: "Waiting 30-45 minutes past your appointment time and leaving with color on your skin isn't acceptable, and I'm sorry you dealt with that. The ongoing color transfer onto clothes and linens after your visit is especially concerning. We also should've followed up when you called. Please contact us directly so we can look into what happened with your appointments and figure out the best next step." I received a private message from Luisa shortly after I saved this update. Full of more non-sense and pretend apologies: Luisa G G. "Thank you for sharing your perspective. I completely understand why receiving a response so many years later felt frustrating. To provide some context, we did not have access to our Yelp business account for many years because it remained under a previous owner's account. We only recently regained access, which is why we have been responding to older reviews that we were previously unable to address. It was never our intention for the response to come across as a publicity effort. I'm genuinely sorry that your experience left you feeling unheard. Regardless of how much time has passed, it's disappointing to know that you left with that impression of our salon. While we cannot change what happened years ago, we do believe every guest deserves to be acknowledged, even if that acknowledgment comes much later than we would have liked. We appreciate you taking the time to share your experience, and we wish you nothing but the best." My reply: "You had my phone number and my contact information back in 2014. When I brought these exact issues up to you directly, you essentially told me to get lost, and you still owe me a refund, not to mention the damage that reaches far beyond just a simple money back resolution. You can try to hide behind the excuse of not having access to a Yelp account, but Yelp was never the appropriate place to make this right. You had every opportunity to fix this offline a decade ago and explicitly chose not to. I have been happy and prosperous since leaving your salon, and frankly, I had largely forgotten about the nonsense caused by your lack of genuine concern. But this exchange reminds me exactly of who you are, and make no mistake, I see you clearly. This fake, polished customer service tone does not match the woman you actually were to me back then, and I suspect is AI-generated. Either way, you still have absolutely zero accountability for your actions." Her reply: "Sending blessing to your soul and much happiness. Take care Sam. Sorry we have ruined your day by answering the 12 year review." My response: My day was not at all affected by you, but I do hold nonsense accountable for what it is. I left this review to let people know who you are deep at the core, and I was not about to let you pretend you are anything different. Thanks for showing your true side once again. read more

Soleil Salon & Spa - Private message with excuses - Day Spas Near Me - Windham, New Hampshire

See all

Re the spa/massage. I was gifted a massage at Soleil. After looking it up, I thought it was a Hair Salon that called a massage therapist in Nate booked the random Massage. I was happily surprised when I arrived and discovered it was an actual spa (in addition to the salon). I was greeted by being offered tea, coffee or water, then taken to the spa area which is a private room with a shower, sink, toilet and mirror etc. I was given a robe and advised to go out into the separate, private waiting area when I was ready. It was weird not to be rushed... and I was 10 minutes late. In two minutes the massage therapist came over to greet me and take me to the room. Alaina was my massage therapist. Very kind-hearted woman in her early 20's. Due to her age, I automatically assumed it would be a light massage. Nope! Very quickly she got to the exact pressure I like, which is pretty deep. She did an amazing job. I've had many massages that I left upset for wasting so much money and not getting any pain relief. That was not the case today. It was a bit of a ride for me but so worth it and I will be going back. read more

Soleil Salon & Spa - Business card - Day Spas Near Me - Windham, New Hampshire

Luisa and her staff are exemplary professionals. Their service is unmatched. Every little detail is carefully curated to provide clients with the most uplifting experience possible. From the scented towels to the atmosphere, I always leave after services looking and feeling like a million bucks. read more

I have had good experience here before but honestly this time I wanted to cry leaving but I don't like making a scene when there is other clients there. I asked for this haircut that I will post here. I had a super long hair and I needed it to get fixed so I can feel sexy again. My side of head hair was probably around 3-4 inches long probably, if I pulled it straight, it was well below the bottom part of my ear. I asked my barber to do what she did last time again and showed this photo as well saying this is what I want (it's basically like a wolfcut. FOR THE LIFE OF ME I DO NOT KNOW WHY SHE DID THIS BUT THE SIDE OF HEAD HAIR IS NOW QUARTER OF AN INCH when in the photo it's around 1.5-2 inches length. She kept the top super long that unless I use gel, it looks super heavy on the top of my head. It took me so many months to grow my hair that long and I even showed a photo of what I wanted. Why give me SOMETHING TOTALLY DIFFERENT. Like it's not even the same fucking thing . I been crashing out cuz I hate looking at myself . This is the picture I showed vs what I got. It doesn't show well by my side of head is literally the length of TIP of my finger to the end of my nails. If she couldn't do it , why not tell me she couldn't. If she forgot why not ask me again? Why free style to tally a different haircut than what I asked? Hows this even a thing in this profession. Was it because I was the last client and you were in hurry to go home? I just wanna know WHY? Hows this even possible. The length difference isn't just a mistake. read more

See all

My former stylist was supposed to be here. When it said meet my stylist I expected to see their names, background and talent. Nope just a whole lot of questions about me. What the heck? I am supposed to interview for a haicut. My search stopped at my hobbies. I also read some of the reviews. Losing someone's coat? My former stylist came from a very upscale salon. I called my first time and made an appointment. Definitely, not the place for me. I prefer to choose my hairdresser. read more

I had Taylor today do a blowout of my hair. My hair is very thin and it's very hard to get any volume. She started off with a suggestion of doing a shine gloss which made my hair super shiny and then she washed conditioned it and gave me a terrific massage. Afterwords, she blew it out and put beautiful curls in it. I can't say enough great things about Taylor. Give her a try you'll love her. read more

I just completed my 3rd session of Alma Ted hair restoration with Salon Soleil in Windham, NH. The technician Nicole was delightful and knowledgeable about this new hair restoration system. After the first session there was definitely hair growth! After the 2nd session I noticed that my thinning hair was beginning to look thicker. This 3rd session should complete the process. I'm so happy with the results and the benefit of not having any downtime after each session! I would recommend this treatment for anyone with thinning hair to give Alma Ted a try! read more

As always, Sasha delivered an outstanding experience. The staff were warm and welcoming, making everything perfect.

Love this Salon but even more than the salon are the people who work there especially Carlee. Carlee is so amazingly talented and such a joy to have work on me. Her waxing technique is perfect. I had a men's facial for the first time and I'm hooked. She is such a great esthetician I can't sing her praises enough! Excellent service quality work and patience of a saint. This woman is definitely worth repeating visits! The feel is so comfortable for men and the services are spot on. Great offerings and I can't stop saying how great Carlee is! read more

Today I was lucky enough to have mad an appointment at Soleil Salon in Windham NH with David! After a relaxing shampoo, David begin to style my hair, this is the first time that I had met this stylist. Only one word was said when I was asked what I would like. Volume. I was absolutely amazed at the fact that I hadn't said anything more. I trust this salon implicitly. Believe me this is the best Blow-Out that I have ever had. David is simply amazing. He turned my average hair into a stylish do fit for the Red Carpet. I am attending a wedding and wanted to treat myself today. I am so blown away by his talent. The only problem with David is that I couldn't take him home with me! Book an appointment with him, and you will be equally amazed. Thank you so much David! And the amazing Soleil Salon, you continue to amaze me. Lots of Love, Bernadette read more

FIVE stars for my facial with Keishla, she was wonderful, asked a lot of questions to be sure she was providing the experience I was looking for and she gave me great tips on how to best apply the products I use. I was greeted warmly and brought back to the Spa -- the Spa space is warm and relaxing, separate from the Salon space. I was surprised at how large the entire space is, and it seemed that they were doing some renovations which was nice to see. THREE stars for the checkout experience, although I couldn't blame the poor girl checking me out, she was trying and she could not have been more sweet. I had an Aveda points certificate (the only reason I chose Soleil was that they participate in the Aveda points program) and she had trouble figuring out how to put it into their system. When she went to find help, she came back and said that they would take the certificate this time but I wouldn't be able to use one again, which was disappointing. I really liked Soleil (although it's 30 minutes from home), so I will have to verify about their participation in the Aveda points program. read more

The staff were very nice, but the spa had an overwhelming smell of incense, and I felt as though the music was too loud and not relaxing. My therapist was okay, but wanted to chat most of the time while I was just trying to relax. I don't think that I will go back here for massage services, as my massage wasn't anything special. I can't speak to the other services. read more

The check in process was very friendly, with a nice cup of coffee as a bonus. They ran about 20 minutes behind, though I was so appreciative to get an appt with short notice (and had coffee), it was ok. A bit pricey, but Marsha really took her time to make sure there wasn't a hair out of place; not easy with short hair that has a mind of its own! The only real negative was that Marsha was not in their tipping system, so I could only tip in cash (which limited the amount since I only had about eight bucks on me. read more

If I could give zero stars I would. Went to get a mani/pedi and eyelashes. The mani looked like my 10 year old did it and the lashes literally lasted 1 day. When the came off they weren't even all the same size or style. Horrible and terribly overpriced! Save your money! read more

Great experience. Katherine did my eyebrows and was awesome. The waxing hurt less than any other time I've had it done, and also nearly no redness afterwards. Usually I'm a lobster after a wax. This time it was so painless, and you couldn't even tell I'd just had a wax. She really knew her stuff. She also was just super cool. Karson did my haircut. I mentioned wanting to try something new, she explained what she thought would look good, and that sounded good to me as well. Well my hair came out fantastic; it looks better than it has in like 8 years. Salon has upgraded majorly in technology as far as booking and completing payment, etc, super easy and quick now. I will keep going because of these two! It's also a very nice atmosphere. All the people there were great, and the decor was really nice, too. My family asked if I colored my hair, which I did not, just because it looked so amazing. The way the cut hits the light brings out a multidimensional shine. Karson used really advanced techniques and did not settle for the easy route when I asked for cut recommendations. She put a lot of work and careful precision into the cut, and it looks awesome. The finishing blowout/style was just as well done. Thank you so much! read more

I've been to Melissa a couple of times on my journey to dyeing my hair blonde, and each visit has been consistently fantastic. Melissa is truly great at what she does. One thing that sets her apart is the attention she gives at the hair wash station. As someone with a tendency for a dry scalp, I appreciate the extra care she takes, leaving me feeling fresh and my hair healthy after every salon visit. Highly recommend her! read more

Melissa was a new hair stylist to me. She did an excellent job! I highly recommend her!

Had a mans haircut and dyed my hair and beard. Very happy with the hairstylist Elizabeth! Will definitely return and try other packages that they offer. read more

Legitimately ill with how much I spent today at this place. Online it says a balayage costs $85-$110, somehow I ended up paying $300+ and I'm not happy with my hair at all. I specifically said no red, and that I wanted caramel tones and I come home and both my dad and husband say "oh you colored your hair red". It is a trashy brassy color at best. I was told the balayage was $150 plus an additional $60 in some add ons that I was told I "had" to get with the service. On top of that- I got the worst manicure of my life. It looks like a 10 year old painted my nails (picture attached). Thanks soleil for COMPLETELY ripping me off. Save yourself the trouble and go to any number of the better salons in the area. Completely and utterly disappointed. read more

Soleil Salon & Spa - Day Spas Near Me - Windham, New Hampshire

I made appointments for two days before my son's wedding. Day #1 we had manicure and pedicures with my daughter and her boyfriend. We had Ellen, Teresa and Alicia. It was fun, conversant and pleasant services. Excellent time. Day #2 I went to get hair and Makeup for the Wedding, luckily I had Michelle do my services! I loved my hair (and try to copy it but do not have her brush technique down). also my make up was great! I fwlt very comfortable cause my goal was to look like myself. I felt great and got rave reviews of my hair and make up! Thank you Michelle, I wish you were not an hour away. Although after the results, it may be worth the ride. read more

Joseph is awesome!!!! The incessant talking and laughing from the bridal party in the other room was unacceptable. I am a regular customer, who pays $120 for every massage. Joseph did his best to mask the noise, but it was just too loud. It was certainly not a massage that offered stress relief. Thank you Joseph for doing a great job! I am disappointed in Soleil for not ensuring the satisfaction of ALL of your customers, especially your regular customers. read more

I should have known this place would be a disaster when I made the appointment. The girl who scheduled my appointment could barely speak English and gave me wrong pricing. But here is a lowdown on the other more important details: The salon itself- tacky tacky tacky. It comes across as trying wayy too hard. It looks like pier 1 imports and punky brewster puked. Mix matched neon colors, crazy patterns, just awful. I am all for eclectic design, but it must be put together in a way so that the pieces are bold yet complement each other.. This salon failed to do that. It just looks cheap. Or like whoever designed it ran out of money. The hairdresser- I saw Sasha. She was late. I was her first appontment of the day and she arrived 15 minutes late. No apology or excuse or anything. She also looked like a mess. Completely unkempt and had disheveled hair. If you work in the business of making others beautiful then you better look the part! Her eye makeup reminded me of something a drag queen would wear. It was hard to take her seriously. Most of the other hairdressers in the salon seemed more put together, so I really think it was just Sasha looking like a train wreck. Her overall demeanor was rude and she interrupted me a lot. She also did not listen to very specifc instructions I gave on how I wanted my hair cut. I even brought a picture to show her. When she asked if I liked it, I told her "No" and then showed her the picture and told her it looked nothing like my hair. She did not even apologize! Oh and don't get me started on how she washed my hair!!! Good Lord I thought she was going to kill me! First she yanked her fingers through my hair so hard I screamed! Then she had the water soo boiling hot I asked her to turn it down and then she did this massage on my scalp so hard that it felt like she was purposely trying to be rough. There is no way on Earth she thought that was enjoyable!! She then continued to yank my hair while blow drying it and I asked her to stop. She said "I am rough when I blow dry hair".. Ummm what?!? The checkout- No one ever informed me that they do not allow for tips to be added to a credit card, and so I wasn't prepared to bring cash. BUT more importantly- after that debacle (they agreed to allow me to add a tip to my card), THEY LOST MY COAT!!!! They do not have any kind of system to keep track of who's coat belongs to who's.. So they let their staff hand my $300 coat to someone else. Bottom line- do not go here!! Place is a joke read more

Loveeeee this place!!! Don't let the bad reviews change your mind. I found this place by looking here on yelp. I was very nervous of getting my hair done, I find it so hard to find someone that actually knows what they are doing. This place is awesome! I walked in with a picture of what I wanted to get done and at the front desk they were able to tell me roughly how much it would be, they were able to see me right away. They took my coat and offered me some yummy tea! I was introduced to my hairstylist her name is Emily. She was very sweet and nice and paid full attention to me. She asked the right questions and got right to work. From the moment I walked in I felt like I was in the right place, very relaxing. I got balayage done with a trim and I loved the results!!!! Their products are amazing! I would definitely recommend this salon! I will deft be back! Already have another appointment set up. Thank you Emily for doing such an amazing job! I've gotten so many compliments already. :) read more

Relaxing salon and experience. Sasha did a great job on my hair and recommend hair products. Everyone is really nice and goes out of their way to make you comfortable. read more

Went here after my usual spa was all booked up for what I was looking for. I got a pedicure with Claribel, and she is fantastic! Very knowledgeable and does a great job! My friend got a pedicure, and their nails looked great! On the flip side, I noticed that the place is not super organized with their clientele etc. When I came in, there seem to be a few other people hanging around waiting for services or ready to pay out and everything was confusing. All in all, it went well for me, and I would go here again if my prime spa is not available. Parking is kind of hidden around the other side of the house structure (shared with another business there). Oh, and the place is right off of rt 111... and not clearly labeled ... so be attentive when trying to find the place! I think this place got best of nh a couple or few times ... ok! time to stop adoring my toe nails hehehe ... it's painted toe season! read more

I am new to the area and have had trouble finding a good salon. I used to go to an Aveda salon back in NY so I knew I liked the product. I got Hollis as my stylist. She was great! She listened to exactly what I wanted and delivered! We even set out a plan for what we can do for my next visit to go darker! I will definitely be back! Two small reasons why I didn't give 5 stars. First, they don't let you tip on a credit card. That's fine, but I feel they should tell new clients on the phone. I had to leave to go to an ATM down the street and it was a pain to get to with all the construction going on! Second, when you get there, you fill out a little paper asking if you want to add some services and also to pick a complimentary treatment for new clients (hand massage, scalp, etc). I picked scalp and shoulder massage but never got it :( read more

I heard good things about this salon so when my daughter asked me where I wanted to go for a pedicure I said soleil. WORST experience in my life. They kept me waiting for 40 minutes without an explanation and when I asked what was taking so long the only explanation was any minute now. When I asked for a refund on my gift certificate they told me it was not theit pilots refund and I told to spend my gift card on their products. Bad customer service will never go back my daughter lost her 100 gift certificate BEWARE of SOLEIL read more

I had the most excellent pedicure by Alysa. The best I've had in years! Alysa was gentle and very thorough. My toes are very happy!

I have been going to this salon on and off for many years, for hair services and spa treatments. Today I went with my daughter for a massage and it was a horrible customer experience. When I booked the appointment they were running a special for a exfoliation and mask, I was told it would be included in my massage appointment booked a couple of weeks away. I called to confirm our appointment and the inclusion of the special, I was told it was all set. Upon our arrival there was a lot of confusion around the exfoliation and mask that were part of the special being offered when I booked the appointment. My daughter was given a mini facial instead of the exfoliation and mask special and I was then charged for the mini facial at check out. The owner came over and was extremely rude and offensive. She refused to look me in the eye, told me the special was only good for the day it ran and that I should have read the "fine print". She continued to argue with me and said I could write a yelp review and did not care that I was a returning customer. I asked her stop arguing with me but she would not stop stating that I should have read the fine print. I should not have had to read the fine print, it should have been explained to me when I made the appointment. In the end she did remove the charge but it was a terrible experience. I will not be returning to this spa, nor will I continue to recommend it to family and friends. I have seen a major decline in the quality of services offered. read more

Best service...very elegant!!!.my facial with Jan was very informant. Excellent service! Had the best massage of my life with a nice man..o called the hulk!!!! Awsome!!!!!!+ see stewart read more

My wife and I been going to Soleil Salon, and we could not be any happier. The place it self is really nice, everyone who works there are so nice, friendly just the best in Town. I'm a 54 year old male, and I never met someone who is the owner of such nice place like Luisa. She treats all her employees like family, they have such a nice relation ship it is just nice to see that this days. Go there your self you won't be sorry. Love you all. read more

Michelle is amazing!!!! I used to bleach my hair and she helped me decide on changing up my look, adding low lights and giving my hair an amazing treatment to make it super healthy!!!! She is so talented. I would recommend To anyone! Super sweet as well. Very happy! read more

Always have a great time at Soleil! The service is great and friendly and I can always depend on this place for a wax, cut, or makeup application. read more

The good: they try really hard to make the salon look nice and classy. A glass of wine or a cup of tea is always offered. The not so good: I think services are overpriced. I've been there a few times because it is convenient. read more

I haven't had the opportunity to experience this salon. I've called multiple times to make an appointment and every time they are too busy to let me make an appointment. On the one hand it's a good sign that they are always so busy but on the other don't they have a designated receptionist or want new clients? I'm new to the area and need to get my hair done and can't spend an entire week waiting by the phone for them to call back (yesterday they said they'd call me back in 5 minutes same the other day..)Hopefully the other salon I called will work out... read more

Massage was good. She listened and gave me exactly what I asked for. They pumped in loud Christmas music, which wasn't relaxing. i got a mani/pedi afterward and the wine was nice. The incense was overbearing and started late, but overall good experience. I changed my review from a 3 to a 4 because the mani/pedi was best in the area. read more

I am a fan of this salon. I recently went on a whim to get my hair done. Sasha was great, and full of good advice. The experience was made even better by the relaxing atmosphere which includes a hot towel on the foreheads, scalp head and neck massage and aromatherapy while you get your hair washed! Very courteous staff, very clean, the products smell great. I don't think the negative reviews I read are in any way representative of a normal client's experience--those people just don't have anything better to complain about. Other salons listen up and take note of Soleil Salon and Spa and follow their example--at my last salon the stylist next to me was always going on and on about her problems in court, her restraining order, swearing etc...this is not the experience your clients are looking for. read more

I was going to a wedding in the area and was looking for a place that did blow-outs for a reasonable price. Based on my research and reviews, I was chose Soleil. My hair turned out fabulous. Looked great, straight with curls toward the bottom. It last long and was a hit. If I were just reviewing the hair, it would be 5/5! However, the lady who did my hair was not pleasant. I've never had a hair dresser who gave an unfriendly vibe until now. There was also another girl helping and she kept telling her she was doing the curls wrong and acted annoyed when she actually had to show her the right way...I thought it looked great either way done! I feel as though when I revealed I was from out of town they didn't bother getting to know me because they'd figure they wouldn't see me again. After the cold shoulder I don't really feel welcome to if I'm in the area. It was like when I tried to talk about what I wanted,the stylist looked like she could care less. So all in all it was good hair and customer service was good up until I sat in the chair. Secretaries were great, but the hairdresser's attitude was not friendly and if I returned I would request someone else. read more

Went here for a pedicure and have never been so disappointed. First off I had expected a comfy chair and warm foot bath and instead you sit in way to worn out wicker chairs and dip your feet in a metal bucket they fill with a pitcher. Jan did my pedicure and put very little effort into it. The worst part was the paint job. Huge globs of polish and large areas of no polish at all. I hate complaining so when I mentioned the empty spots she actually argued with me. I was so disappointed to spend that much money for what looks like a 4 yr old did my nails. Will never return and spread the word read more