Burlington, VT - The store itself was neat and organized however the problem was at the checkout…read morecounter. I was buying 2 pairs of socks totaling $12 + tax. I paid with a $20 bill. They could not make change for $7.16. They only had a $5 in the drawer and said I could take 20 dimes or "eat the two dollars". The employee literally told me that. They claimed it was Sunday so all the banks were closed. But a store like Brandy Melville doesn't have money in the store that they open with? It was noon. Every retail business or restaurant I've ever worked for has a "bank" in the register to start the day. It was like actual cash was something they'd never seen before. Finally a different employee found 8 quarters so I took it and left.

Amazing service! the employees were so sweet and so nice to me and everyone else! the store was…read moreextremely clean and if something was on the floor it was immediately picked up. they had an amazing selection of stuff with so many new things. the manager was so nice and helped my mom! i really do like her she's an awesome person. i went to the brandy Melville in Toronto in September and in every single thing, Montreal's was better. in Toronto it was smaller, the employees were passive aggressive and the store wasn't that clean but they had okay stuff. if i were to choose, i would choose Montreal's location in a heartbeat. as a person who is palestinian and supports palestine, it was nice seeing a store i loved support them aswell.

We were in Montreal on vacation and I wanted to check out the store. The clothes are absolutely…read moregorgeous and the customer service is off the charts. We were so psyched that we didn't see anything like what we had in the U.S. Incredible style, quality and selection. And I had a walking stick with me and lost it in the store. Customer service found it days later and called me. We picked it up and I wrote the CEO to let him know how grateful I was. He wrote me a wonderful thank you note in response. If I can ever get back to that store again, I'm there. Otherwise, it's online shopping there forever more.

I was amazed to receive a refund for a sweater I bought three months prior that was too small. I…read morewould have exchanged for bigger size but the sweater was no longer available. The salesperson was very polite and effective. I consequently proceeded to spend the entire refund in the store the same afternoon as a gesture of appreciation. Well done Simons for good customer relations.

Zara is well known for their inexpensive clothing choices and their youthful styles…read more This store in downtown Montreal is large and they had a good size section for men's. There was so much merchandise around, the store looked very messy and very crowded...there were people everywhere grabbing pants, jeans, sweatshirts, etc. The prices were good.

In terms of Spanish fast-fashion retailers, I prefer MANGO to ZARA. It's too bad the Mango stores…read morein Canada closed but at least they are open online for Canadian customers. Unlike other countries where there's Mango and Zara everywhere. And I'll take Zara any day over H&M, Forever 21 or horror of horrors, Le Chateau. I've been to Zara stores in London, Rome, Athens, Crete, Ankara, Antalya, Washington DC, Paris and Brussels and it's the same craziness everywhere, frantic, crazed women grabbing poorly-made clothes as if they were Burmese rubies or Colombian emeralds. In the early 2000's Zara's quality was far, far better as you could really find good stuff but with global expansion, quality has taken a hit unfortunately. What I do is I scan their website first, if there's something I REALLY like, I'll go into the store to try it on (the Zara at Rockland or Fairview is easier than the downtown location) if it fits well, is half decently constructed, then I'll go online and buy it there. Their leather shoes and boots are still decent and if you're diligent you can still find the odd gem like I do from time to time in the form of a David Bowie as Ziggy Stardust t-shirt, black suede loafers with punk-ish metal studs, butterfly- shaped mod sunglasses, steel-toe capped combat boots, Chelsea boots, packable windbreaker that becomes a bag and can be used as a pillow like the old K-ways from the 80's ( a lifesaver while traveling, trust me)

Place Montreal Trust is a large shopping mall in downtown Montreal, located west of the Eaton…read moreCentre, at the corner of Saint Catherine Street and McGill College Avenue. With over 320,000 square feet of stores and services, Place Montreal Trust attracts 14 million visitors each year. Its indoor water fountain has the highest water spout in North America at 30 metres in height. I have shopped in here many times since the variety of stores is really good. Something for everyone. Place Montreal Trust is linked to the Underground City of Montreal and the metro network as well. Inexpensive options here would be stores like Dollarama and McDonald's, making this shopping mall a value stop as compared to the Eaton center next door.

My wife and I really enjoyed the Indigo bookstore here. Did not quite look inside the rest of it…read morebut it looks great from the reviews with lots of stores.

If you are ordering from the US, BE CAREFUL. Their packages get stuck in customs then they won't…read morehelp you solve the issue, saying that you're basically at the mercy of US customs and that's it. I created 7 tickets to try and escalate for any update about the status of my order -- all to no avail. I finally spoke with someone using the customer service chatbot and once I started asking for any real help they can provide, they disconnected from the chat and forced me to wait again to speak with another incompetent agent.

I'm sharing my experience with SSENSE regarding a returned item…read more I received the item and did not observe any dark or black discoloration at that time. I also never wore or used the item. After I returned it, SSENSE sent me blurry photos showing what they described as dark or black staining and stated that the damage was caused by me. This was confusing, as the condition shown in their photos does not reflect anything I personally observed or caused. Given that the item is made of silk -- a very delicate fabric -- my reasonable assumption is that any discoloration could have occurred during handling, storage, or packaging, including possible transfer from the cardboard materials used in shipping. I approached this situation respectfully and in good faith, but my refund request was denied, with responsibility placed entirely on me. I found this handling disappointing and lacking transparency, especially for a fragile item that was never worn. I'm sharing this feedback so others are aware and in the hope that SSENSE improves how it reviews and resolves return disputes involving delicate materials.

Vegans rejoice because Leaves House is a 100% plant-based café in the heart of Downtown Montréal…read more It left such a notable impression on me that I just had to visit it more than once. Located in Place Montréal Trust and across the street from Montréal Eaton Centre, this is a hotspot for students particularly from the local McGill University. It seemed like regardless of the time visited, there were always students studying. We were lucky to even snag a table our second time there. Great: + All beverages and pastries are plant-based with a very nice variety to choose from + Quite possibly the largest selection of alternative milks in a café I've seen and thanks to Leaves House, this is how we discovered pistachio milk for the first time + Superb service with a smile + Reasonable prices + Truly lovely environment enhanced by real plants and greenery placed throughout the café + Accessibility-friendly: automatic door and ramp, so perfect for strollers, wheelchairs or anyone with accessibility needs + Business comprises of two cafés in Montréal and an e-commerce platform + Gender neutral washrooms require a code to enter My visit to Montréal was extra special because I got to check out some vegan eats and places that I normally would not have thought to do. Many thanks to our vegan friend for finding this place too! If I go back to Montréal, this place is most certainly on my list to visit again.

Plenty of seating. Nice service and not much of a wait for…read moremy order Close to my hotel so will be back. Banana chocolate bread. Tasty but a little dry. Macadamia chai latte, nice spice profile and first time I've been able to order macadamia milk. Not usually found.

I was not aware there was a Lululemon in Eaton Centre, and I came across this location as I was…read morepassing through. This store was a pleasant surprise, and the person who helped me check out was very sweet and helpful. She saw that I was carrying an item that I had just purchased at another store in the mall, and she offered me a larger bag so I could put what I was carrying plus my new Lululemon gear all in one easy-to-carry bag. I would definitely come back to this location.

OTH is a nice little boutique in downtown Montreal where they sell Montreal fashion & special…read moresneakers! This is where Nike launched their limited edition Nike Bagel Dunks!

If you are looking for quality brand shoes and athletic wear this is the spot! Great service here…read morewith bilingual staff! The store is 2 Stories high. Vans specific store is on the top floor. I was able to get T-shirts I wouldn't find back at home. Great vibe in OTH you get 5 Stars !

I went to editorial today and had the worst experience I have ever had when shopping. I do not…read morenormally care if staff is overly friendly or greets me but the staff at Editorial were extremely rude. They were snobby and acted as if I did not belong in the store. I did not want to buy anything after interacting with the woman at the cash, I believe her name was Jackie. A man (Matisse) was also extremely rude to my sister. Also- what kind of policy is it that you only have 5 days to get store credits and no returns? Sounds to me like you guys aren't making much profit. Editorial is not inclusive of body sizes, they are extremely unwelcoming and I will never be going back. I hope your store shuts down and you all learn some manners.

My all-time favourite clothing store in Montreal. Sometimes make short trips from Toronto just for…read moreshopping season. Lines are crazy during any sales. They have limited stock and prices range from affordable to pricey depending on the brand. They always have trendy pieces that is sure to inspire your next outfit whether it is more casual or festive! I wear their clothing on a regular and even tops that I've had for 3 years still get compliments on the style and are asked where I buy them. The staff may sometimes seem unfriendly but they are very kind and helpful if you have a smile on and even knock up some conversation! 10/10 store that never fails to impress.

I don't like their dressing rooms, and choice of music and wish they can improve on that. Firstly,…read morethey don't have separate dressing rooms for women and men. Secondly, there is not enough ventilation in those rooms so I feel like gagging and fainting going into one of them especially when the person before me didn't take a bath or has lower standards of hygiene. Thirdly, their choice of music is so cringe. Is it difficult to put easy listening music instead of that screeching they call music? Aside from that, they do have some good choices because it is a big store.

TL;DR/The Short Version: Large, but busy and crowded store…read more More luxury brands here than other downtown Winners locations. The Longer Version: This location is inside Place Montreal Trust. It's on the most lower level of the mall. Same level as the Food Court. It has the largest selection of luxury brands of all the downtown-ish Winners (more than the Alexis Nihon, Complexe Desjardins and Peel Winners). I spotted an Yves Saint Laurent bag for $2700. They had Gucci shoes, sunglasses and hats. Some Chloe, Ferragamo, and Valentino bags too. And other brands. Their luxury brands are locked up in glass displays so you have to get a staff member to unlock it for you. The contemporary brands like Coach, Michael Kors, Ted Baker, and Kate Spade are out and about for you to handle on your own. This location is large and has a jewelry section and children's clothing and shoes as well (these sections are the first to be cut in the smaller "urban concept" stores, and even though this location is urban it's definitely a full-sized store). It has the usual women's and men's clothing and shoes and housewares. It's also always busy and crowded. So my feelings about it are mixed. I love the size and large selection but I hate the crowds. Review #29 (2025)