When my aunt and I got there, the staff were very unresponsive to us as customers. The lady at the counter asked what we wanted and then started working on other things without telling us how long the wait would be or apologizing. We waited 15 minutes without getting help and felt ignored. I understand that they may have been busy, but I felt that my aunt and I were not valued or respected as customers. When they finally did get around to helping us, the lady showed attitude toward my aunt by saying she had asked for pizza, when she had clearly stated she wanted a salad. My aunt was very polite when correcting her. The workers did not communicate well as a team. When the guy got to my order, I felt like he was being inconsiderate and rushed me. The food was great, and I have no complaints about it, but I do have many concerns about the teamwork, customer service, and overall energy behind the counter. Please treat your customers with at least the minimum respect they deserve, and work as a team to be more efficient, productive, and considerate. Thank you for taking the time to read my feedback. read more

MOD Pizza - Pizza Near Me - Wilsonville, Oregon

This was my first time trying MOD Pizza, and it was super delicious! I made a BBQ chicken pizza, and I love all the options to customize the pizza and really make it yours. The workers were really nice and made this delicious pizza. I love the BBQ sauce swirl on top. read more

MOD Pizza - Pizza Near Me - Wilsonville, Oregon

Went there for the first time today and won't go back. Below average customer service and overpriced. They didn't really acknowledged I was there and seemed disinterested or not in a good mood. read more

The service is extremely poor. Took staff over 30 minutes to acknowledge us. Everyone else that arrived before and after us was addressed and greeted. I had to speak up before anyone assisted us and NO is wearing a hair net! Date and time of service is, May 7, 2025 @ 1:08 PM. read more

MOD Pizza - Pizza Near Me - Wilsonville, Oregon

My first Mod Pizza experience. I admit to being a pizza snob, so giving this mediocre pizza a 3.5 star rating. While the pizza wasn't great, it wasn't bad either - after I ordered I learned that you can have all the ingredients you want on your pizza for same price. Maybe thats the big deal about this place? For me, the big deal is the snack cakes, and when I need to go back to MOD Pizza it will be for the yummy dark chocolate covered dark chocolate cake with creamy filling - OMG, da' bomb! read more

I usually am a mod fan, but this last time I went really turned me off the place. I understand I came in at a busy time (based off the looks) but I don't understand the rudeness. The woman who made my pizza was not only rude, but when I asked a question she decided to ignore me, yet give me a nasty look. I think this is unacceptable. While the pizza may be delicious the quality of the service makes it not worth it. read more

Employees don't wash hands or change gloves after making each pizza. Ordered to go and one pizza had jalapeños and the second one was just cheese. My son couldn't eat the cheese pizza because it was sliced from jalapeño juice. read more

This was the first time my boyfriend had gone to MOD (I've been a few times previously a few years ago in Salem)... one thing I wish we would have done was ordered through the app before going in (even if you order in person, the app shows you all of the available toppings). There was a huge line, and you could tell that the employees were feeling the rush, so you didn't have much ability to ask questions about which toppings were which, since they don't have them labeled. I also forgot about the after-baking toppings/sauces, because I would have asked for the fig balsamic glaze... it's bomb! read more

MOD Pizza - MOD Pizza with white sauce, pepperoni, chicken, bacon, pineapple, artichoke & tomato - Pizza Near Me - Wilsonville, Oregon

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Make Own Device Pizza aka mod pizza aka greatest suburb pizza. This pizza is like best bang for your buck. Lots of customization options with sauce, cheese, protein, and veggies. I've been here like 5-6 times this year. Solid outing every time. This is amazing! read more

We had a great experience at the Wilsonville MOD. Crystal was amazing. So patient with our high maintenance group and maintained a great attitude and smile. Our pizzas were perfect, the atmosphere great, and five plus stars for service! read more

MOD Pizza - Pizza Near Me - Wilsonville, Oregon

Now open | ordered online We're pretty happy this is in town now. We easily placed our usual orders online and went to go pick it up. Took about 40 minutes from ordering online to picking it up. (Usually 20 minutes estimated) They just opened and are figuring things out. Other than that, we're happy and will be coming back. They have outdoor seating. I think they're still trying to get that set up though because I only saw one table outside. There's benches right around the corner though. Good location. Next to hwy 5 and Fred Meyer. read more

MOD Pizza - Now open - Pizza Near Me - Wilsonville, Oregon

We have been here a few times and yesterday was the first time I decided we would not visit this location again. I went in with my 2 little who were both very excited to watch their pizza be built. My son was jumping and the girl making the pizza was like tell him to stop. I was like umm no he's a kid. Then my daughter started jumping and she was like please control them and tell them to stop. Okay first off they aren't being destructive they are 2 and 4 years old and they wanted to see what you were doing but because of your negative attitude the kids were loosing excitement. If you aren't going to be a family establishments then say that but killing the children's joy is not what Wilsonville needs or wants. read more

Fourth time here and LAST! Brown, wilted lettuce on the salad! The thick crust pizza was burned on the edges and NOT cooked in the middle....just horrible! Two of the cooks looked like they just came off the homeless streets of Portland. read more

The food was good but the service was terrible, after I corrected the guy about the number on both my pizzas, he looked at me and said, "I can f- count." After he gave me my pizza the ambiance was completely ruined for me and my friend. Horrible service. read more

I believe this location is fairly new and it is nice and spacious. They had a pretty good pizza deal where you could get a mod-sized pizza and drink for about $14. The employees were very attentive and helpful. With them being nice, they were also kind of pushy (?). The employees who helped us were nice but they seemed like they wanted us to move through the line quickly, we didn't get to customize the pizza as much as we wanted to because of that sort of assertiveness. read more

MOD Pizza - the inside of the box - Pizza Near Me - Wilsonville, Oregon

Mod Pizza is Wilsonville has a fun & friendly vibe. The food is delicious. The staff made my visit nice with helpful suggestions and a clean restaurant. read more

This location had fast service, kind staff, great custom pizza and salad :) Highly recommend

Wow good here now having special build veg pizza. Really good and fast, about 5 minutes. I like a lot.

Great staff, great product... there is some outside eating ( who cares it is almost November, but worth mentioning). There product is delicious and are extremely generous when requesting more of any topping. I also feel I could take any date there and be able to ditch them if they don't float my boat! read more

Great pizza. Love the food fire. It makes such a difference. I like that we can make our pizza any way we like. Place was nice and clean. read more

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Meager toppings and just average crust. I like most pies but would only do again if they were the only pizza option in town. Pricey for what you get. read more

Rolled into Our local mod pizza wilsonville. Pretty straightforward here. You have excellent choices, amazing value, and an extremely friendly and responsive staff. I was really impressed with their attitude. I really hope to see this location thrive because the staff is amazing! read more

I was craving a Mod pizza and never had a bad experience until this time. the pizza wasnt even cooked, cold and toppings were sub par. it was gross. Won't visit this particular store again. read more

Amazing food, fantastic customer service, excellent prices. I love that we got a Mod in Wilsonville! Thanks to all of the employees for making it a great place! read more

This is my go to pizza joint. Love that I'm able to customize my pizza any way I like. Their salads are awesome as well. Would recommend to any that like fresh pizza read more

Bad customer service. I order two pizzas online and when I arrived the restaurant was busy. I asked a worker about my order and was told to wait before I could tell her my name. After waiting 15 minutes, watching new customers come in and out, the same worker then noticed that a ticket had been over looked. Then I walked back over and asked about my order again. She finally took my name and told me my order would be out shortly, without apologizing or explaining the situation that I just had witnessed. When I finally received my order I had waited 25 minutes inside the restaurant and it had been 40 minutes since I placed my online order. Order placed at 6:40 Got food at at 7:20 I would of much rather been told what happened than lied to and given a free dessert, that I can't eat because I'm dairy free. read more

MOD Pizza - Mod size: red sauce, basil, mozzarella, Parmesan, pepperoni, mild sausage, oregano, ranch swirl. - Pizza Near Me - Wilsonville, Oregon

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I got a pizza and I was sad because pineapple wasn't an option on the digital order menu. I asked for pineapple in the "comments" of my pizza... AND THEY PUT IT ON. Supreme customer service. I love mod read more

This is a great MOD Pizza. Everyone is friendly and efficient. Positive vibe. Love the pizza and I happen to even work at another wood stove pizzeria I love their pizza and customer service. read more

Awesome MOD PIZZA Restaurant. Great staff, yummy food & such a cute & clean place. Thanks, Crystal, Ila & Torin for making doing such a wonderful job. See ya again soon! L & C read more

The worst customer service I have ever received from this establishment. The girl in the picture had so much attitude from the moment my husband and I walked up. She was pissed that we were taking our time looking at the menu. It's as if she was getting annoyed that we were trying to read the menu. I'm sure they have their regulars who come and order right away but what's the point of having a menu if you are going to get pissed that customers are readying it? The entire time she was making our pizza she seemed like she just didn't want to be there. She finally puts our pizza in the oven and when it came out it looked like . I can't even explain how upset I was. Just wasted our time. I paid for mega doe and my pizza came out completely flat. Instead of offering to remake it. The rude ass girl stated "well that's how it is. That's mega doe. If it didn't come out right then I don't know what to tell you". We requested a refund and left. I want this girl fired. She is a horrible representation for the franchise. Rude, unprofessional and has a disgusting, unattractive, trashy personality. Will never allow her to serve me again! read more

MOD Pizza - Server - Pizza Near Me - Wilsonville, Oregon

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Love this place, people are friendly and make your order just as you want it, very delish!!!

TERIBLE rude every time i go in and i just ordered delivery and they threw my pizza away as my dasher arived bc they wanted to close early F u guys this place needs an employee overhaul read more

insane best pizza ever even tho i am dairy free it is still amazing everything is fresh and good dont get me started about the lemondade yiu have to do a mix of the two insane the best oizza ever read more

This will be our go-to pizza restaurant from now on. Went to pick up our curbside order Friday night, didn't even have to call. The lady who came out was so friendly and sweet. They made a very minor error on one of the pizzas, they gave it to us for free and threw in a free dessert for good measure. Stellar customer service, Wilsonville MOD!!! We're so glad you're in the neighborhood now. We will definitely be back! read more