Every time I go to this location the ice cream machine is always broken, always and the employees can really care less about it. They should just take off all ice cream items off the menu if they don't want to make any ice cream read more

Just bought my kid a happy meal for doing something hard at the dentist today. She was pretty excited. We left without checking the box and realized they didn't include a super Mario toy. What a fail. read more

Fast service and hot food. Fries were fried right without too much salt. Hot nuggets but no sauces and only eight nuggets :( read more

McDonald's - Chicken nuggets - Fast Food Near Me - Wilsonville, Oregon

Where is the management? The drive-thru is a joke. Left side of the drive-thru was forgotten and 11 cars ordered all the while 1 car moved from the left. When I asked what was going on no one would answer. So I explained how long I was sitting there only to be called a liar. I will never spend another dollar here! read more

So I went to the Ronald McDonald's out of desperation after a ride to Portland. As I was paying for my breakfast, the lady at the payment window kept repeating something that I couldn't understand as she didn't speak English well. I asked her four times to repeat it and I finally deciphered that she was asking me to donate one dollar to Ronald McDonald house. Of course I donated a dollar Toronto McDonald house, it's a great charity. Then something just kind of bothered me about it so when I looked at my receipt, I figured it probably showed no donation at all. But she did donate $.73. That means she pocketed $.27. That's not grand theft or anything, but you figure she does that 100 times a day she's making more money than I am. Just saying, I think the management needs to take a look at these people. Her insistence that I donate is the only reason I checked my receipt. It was repeated very strongly over and over for me to donate. Plus the food sucked. read more

McDonald's - Theft proof - Fast Food Near Me - Wilsonville, Oregon

I had a delivery of 3 Happy Meals. Delivery was quick and my grandchildren loved the food. Everything was great!

Food consistently very good for fast food. Service at this location friendly and prompt. Usually order inside to go, very clean. read more

Breakfast was ok, eggs were not fully cooked. Service was very friendly. Having to order from a kiosk is a pain but that's the direction these businesses are heading in order to cut costs. read more

For the most part, I dont have issues here. but tonight was way different. Guy at the window handing orders off at about 10:20 on 6/2/25 had horrible customer service, didnt say anything or respond to me at all. Which he doesnt have to when all I say is thank you and have a great night. but that paired with the fact that I had to go back for a straw, didnt realize he only gave me 3 ketchups and requested 7, and didnt give me any pepper packets like the order had stated. It should not be this difficult for such simple items. there was literally one car behind me too, so rushing is no excuse. read more

I'm new to the area and have been to this McDonald's a few times but the last 2 times that I've been around 9:00pm they have messed up on my order the first time I got all the way home and noticed my 2 year olds food missing and had no sauces for our 20 piece nugget the second time which is tonight I got 2 large fries and went through the drive thru I had to go back in because my fries taste very old reheated I asked for fresh fries and got more reheated fries I also got 2 6 piece nuggets and got no sauces and when I asked for sauce the Mexican girl had a attitude and rolled her eyes like I did something wrong messing up isn't the issue it's how they go about it when I tell them the issue read more

Pretty darn good. The burger buns were super soft, everything was tight and packed together. Only issues is that the lettuce falls put of the burger which gets a bit messy and the cheese isn't melted thoroughly in my Big Mac. read more

McDonald's - My quarter pounder - Fast Food Near Me - Wilsonville, Oregon

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Service was terrible, our order was wrong 3 times. We ordered 2 6 piece chicken nugget happy meals. After waiting over 10 minutes we got 2 cheeseburger happy meals. We took it back and when they replaced it, they gave us 2 4 piece chicken nugget happy meals. We took it back again and the counter person rolled his eyes and went and got the "manager". She came out and argued about it being a more expensive menu item when it was what we had already paid for. I a little appalled at how rude the lady was. Good thing there are other restaurants to spend my money at read more

A drive through restaurant that makes you sit in a parking spot for a kids meal CONSISTENTLY is crazy! If you can't keep up stop taking orders but to use parking spots to give yourselves more time and meet drive through quotas is not ok. read more

Cold fries & horrible customer service 10 outta 10 times at this location. Do better.

Please check your sandwich BEFORE you bite into it! one star only because zero is not an option we found a foreign object in our quarter pounder last Wed. it was awful! I didn't know how bad it can feel when you think you are eating food and bite into the sandwich and it's not! Drove back to return the sandwich, no manager on site, someone came to the door, was polite but totally didn't know how to handle this sort of situation and immediately was dismissive of the entire incident. As my daughter later said to me, the employee couldn't have cared less, politely, however didn't appear to be concerned at all about what just happened and dismissed the entire thing as no big deal. I don't think we can ever eat at a McD again, which is probably healthier for us anyway. read more

McDonald's - what appears to be a wax paper inside the sandwich, it doesn't sound too bad but was awful to bite into! - Fast Food Near Me - Wilsonville, Oregon

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Good food I love it the best food I have tasted in a while So good but one problem they don't put cheese on my burger when I ask for cheese read more

Service poor. No tartar sauce on fish filet. Two cubes of ice in soft drink. Will not return

literally the best McDonalds ever, not glazing at all I swear. The girl was super nice and was pretty quick. I never review and these fries were CRISPY read more

I wont ever recommend anyone coming to this Wilsonville, this place always make you wait on number 1. I don't know why there wait time is horrible here. Understaffed? read more

Every time I use the mobile order parking spot pick up this McDonald's take soooooo long to bring the food out. If you do a mobile order for this Wilsonville McDonald's just do the drive thru. Never wait in the parking spot. They take easily 10-15 minutes sometime longer. read more

McDonald's - a parking sign in front of a parking lot - Fast Food Near Me - Wilsonville, Oregon

Seriously just take off all ice cream and shakes off your menu since your machine is permanently "broken"

Not just one but two burnt cheese burgers from McDonald's... why? Who? And how can you mess up two burger ends? And expect the customer to eat it. I don't do McDonald's often but really you think a person is not going to taste or notice it. You could not re do the buns? How long could have it taken? And you would have had a satisfied customer. This is unacceptable. Wilsonville McDonald's NEVER AGAIN!!! By the way I tried posting the pictures of the burnt bread but the app did not allow... weird. read more

Cleanest McD's I've been in in years. Staff was friendly and efficient. Good food too!

This restaurant sucks. Usually go thru drive-in but they can't get the orders correct. Simple order: double cheeseburger plain, large fries fresh, and 4 piece nuggets. To day, asked for the nuggets and fries to be fresh but both can out burned. even the cheeseburger was overly cooked. Previous double cheeseburgers were delivered WITHOUT meat and/or fully loaded. The workers have no pride and, given current prices, DO NOT RECOMMEND! read more

They never have freaking ice cream EVER just take it completely off the menu if you don't want to sell any

Their manager is very terrible. I arrived and wanted to pick up an online order at 9:30PM. But they missed the order and asked me come in and confirm the order. At this time, Their manager came up and asked me outside the restaurant and wait outside the door. I told him that it's their colleague asked me in and helped her confirm the order. He said she is an employee and l asked you to wait outside, ok? read more

I have literally never ever felt the need to write a review. This is my first one since having a yelp account for 8 years and I doubt anyone is going to read this and even if the management did to decide to read this, they wouldn't care since that would be in character for this McDonalds. In my 25 years of life I have never dealt with customer service this bad EVER. I work for DoorDash so I unfortunately have to come here quite a bit even though I dread it every time. (If I don't accept orders from here, it affects my acceptance rate). I have never waited less than 15 minutes for any of my orders. EVERY time without fail I'm asked to wait in the drive thru pick up parking spots where I then wait at LEAST 10 minutes, usually more. I can understand when it's super busy but when there is literally no cars in front of me?! What am I waiting for if you have NO other orders? On top of that the lobby has ALWAYS been closed since I've lived here and I've probably been to this McDonald's over 50 times. It can't be staffing issues because I always see at least 5 employees inside. What are they doing?! In addition, sometimes I wait at the drive thru speaker for minutes before anyone says a word or until I repeatedly have to say "Hello? HELLO?!" and then finally some clearly annoyed employee answers with "What do you want?" No hello, how are you, what can I get started for you today, etc. Then when I tell them I'm picking up an order and give the order number they either reply with hostility or don't say anything at all. Not to mention they have messed up my own orders several times when I only ever order ONE THING being an iced coffee. How do you continuously mess that up? One time I came with my sis in law and we had to wait at the second window for about 10 minutes because the guy taking the orders put our order in wrong and even then they fixed it, they still forgot items or forgot to take off items we asked for and when we pointed it out the young girl behind the counter started talking crap about us to the other employees as if we couldn't hear her and even called her coworker an idiot straight to our face. Who trains your employees?! Usually I'm understanding of teenagers acting like teenagers but this goes further than this. Clearly they are not being trained well or not being trained at all. It's one thing to have one or two not so great employees but when each and every one of them is either rude, moronic or both, it's a MANAGEMENT problem. If you are too busy to process DoorDash orders then TURN IT OFF. Because now you are also messing with DoorDash delivery drivers acceptance rates and customer ratings and for some of us, this is our livelihood and how we make money. AVOID THIS MCDONALDS AT ALL COSTS. read more

very rude and very sassy. I get it you dont like your job but that doesn't mean you have to show up to work with a attitude. Also they forgot my hash browns to. Do better, Very sloppy. read more

Came here to get a sausage biscuit which I have ordered late in the afternoon before. Just like today. I was told they don't do all day breakfast. They stop breakfast at 11am. WTH! when did this happen!? Anyway I told the person never mind and did not order anything else and left. read more

So sick of this location messing up my order. They wrap my hamburgers in paper w a tag that CLEARLY SAYS NO CHEESE. I don't understand how this is missed ?! It's every time. Partially my fault for not unwrapping my food right in front of them before I drive off but I feel I shouldn't have to if the tag reads my exact order. But make sure you double check so you don't have to deal w this. read more

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Never had an issue. Staff are always nice! Food is McDonald's... what do you expect it's fast food fast... love their tea!!

I've been here a half dozen times-- they have never gotten my order right. Food is either undercooked or cold. And the lady in the drive through SUPER rude. I won't go back to this location. read more

the service is terrible this one black haired girl with a septum piercing cussed us out for no reason and it was highly unprofessional.

They are extremely busy so I do appreciate that they are timely in getting orders ready, but just getting sundaes can be truly disappointing. By the time we got to the window, they were soup- melted and not cold at all. They were also 1-2"-3/4" from the top of the cup- not even a full serving. They are inexpensive, but most of the menu is. read more

Do not go here if you also have to pee as they aren't letting PAYING CUSTOMERS use their restrooms.

There was only one car in front of me in the drive thru Yet I was asked to park out front without a reason Food was brought out car next to me yelled he had been waiting 15 minutes for his coffee, why did I get mine first. Was told there was a rush. where? When I got home not the fries were ice cold, the toy was wrong and the cheeseburger for the happy meal was missing. The worst service ever. read more

If I could I'd give this McDonald's a negative star. Every time we go here which is once in a blue moon when our kid want a happy meal..there has not been a single time where we haven't had our order completely wrong or AT LEAST 1 item missing. This time we get home to a happy meal missing filled with fries, missing the cheeseburger and two meals completely wrong. Typically I wouldn't go through the trouble of calling a McDonalds back but it's happened so many times you would think nobody has ever said anything. I spoke to the manager Shawn and he told us there wasn't much he could do other than he'd talk to the crew, but realistically the GM Theresa Hunt is more likely the only person who can get them to take it seriously.. what?! Oh and Theresa only works Thursday's so if you need to call her that's the only time she works. Don't spend your money here cause chances are you'll be screwed by not getting the items you ordered. Or ALWAYS pull over to the side, unwrap every single item and take the 50% they ruin on average back in before you drive home. Guys and gals... get it together. Read your screen. Take the .05 seconds more to use that extra effort to make people's orders the way they requested. read more

This is the worst McDonald's we have ever been to. They never get our orders right. I don't understand how you can order a cheeseburger happy meal with no pickle. With extra fries, and a chocolate milk. And get a chicken sandwich with cheese! Or ask for no pickle, and get pickle? Super simple. My wife and I have to constantly either hand the food back. Or turn around after our son opens the happy meal. Only to find that they gave him the wrong food for the billionth time. Whomever is hiring or training these morons. Is apparently a moron themselves. read more

They recently remodeled. The interior is nice, the exterior is modern, but they removed the outdoor play structure and put in mobile order pickup spots and drive through waiting spots (previously in the lot), which require either backing in or backing out - in a driveway/private road shared with other businesses, and also where a portion of the drive thru traffic will exit. They did keep outdoor seating - given how many days here are too wet for it, I don't see the point - and it's modern and pretty (at least now, while new). The fence doesn't fully surround it (or even mostly) so it's not a place to sit with very young children even if the weather is decent. Inside they added digital ordering boards in case you don't want to talk to staff. Outside they now have two drive through lanes instead of one. This hasn't appreciably sped up the drive through process, though - I spend more time waiting *after* ordering and less *before* but the total wait is about the same. Going in and ordering seems to be slower, maybe because more drive through orders are waiting at one time "ahead" of you? The food is as expected and the staff is friendly and pleasant to deal with. But the remodel is a lovely-looking thing that reduced the actual utility of the restaurant. Maybe this will help me reduce my McDonald's habit? read more

They don't do a thing to get you your food fast!!! The lobby is almost always closed, and the drive thru always has a super long line! You'd be lucky to get your food in 20 minutes of waiting. The only sign in the door today said "close" with no reasoning. read more