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MOD Pizza

3.8 (427 reviews)
ModeratePizza, Fast Food
Closed 10:30 am - 10:00 pm

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MOD PIZZA ATMOSPHERE

What's the vibe?
Moderate noise
Trendy
Casual
Good for groups

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Recommended Reviews - MOD Pizza

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Derek W.

I had more than enough points on my MOD Rewards account for a free pizza/salad, but kept putting off the freebie until I suddenly decided to check the MOD Pizza app one day. I got real lucky because I wasn't notified that my points would have expired in a couple of days, so I had to hastily adjust my meal plans to visit a MOD Pizza and redeem this reward before my points expired! MOD Rewards points expire a year after they are earned, and wouldn't you know it? After going through my points history and doing a little math, I realized that I would have had points expiring real soon, so I made it a point (different kind of point lol) to redeem a free pizza/salad reward as soon as I could. I could have gotten a free No Name Cake for 50 points or a free Cheesy Garlic Bread for 100 points. However, the free pizza/salad for 150 points is the best reward, especially since it would include the larger size of both! The Long Beach Exchange (LBX) location is my preferred location, but I was planning to visit a couple other businesses, which have locations in the Promenade at Downey as well. Rather than going to LBX and two other stops closer to me, I decided to make just one stop farther away and knock out not one, not two, but three birds with one stone! After placing my order in the app, I was told pickup would be ready in 6 minutes, which didn't really sound believable, especially considering how large my salad would be. And guess what? I had to wait an extra 6 minutes for my order to be ready! Not dinging the team for being slow, of course; I think the app just grossly underestimates the amount of time a salad can be prepared. Hopefully, that can be resolved. What kind of salad did I order that caused the longer than expected wait?? A Mega Salad with unlimited toppings. And by unlimited, I really mean unlimited. I ordered my go-to salad: extras of all the meat and veggie toppings except anchovies and artichokes. The app estimated my salad to be around 6500 calories! That's also because I requested extras of three different dressings; it's really not clear in the app, but extra dressing means two extra cups as opposed to a slightly larger cup. I chose three different vinaigrettes: Zesty Roma, Greek, and Sherry Dijon. When I arrived a minute before my scheduled pickup time, I witnessed a female employee building my salad while another employee was building the orders of the customers in line. I immediately noticed the female employee had already neglected the special instructions field of my order: using a stainless bowl. This is something I like to do to ensure my salad is mixed properly and does not end up layered, but even if I hadn't come in early, I still would have noticed. I didn't want to make a fuss out of it because there was only one other employee building the orders of the customers in line, and there were several customers waiting in line. A male employee supervising the pizzas in the oven was ready to service me, and I told him my name for pickup while acknowledging that his co-worker was still working on my salad. I asked him for two empty containers to go with my order, and he would have happily obliged if my order were ready for pickup. I did appreciate how meticulous the female employee was at building my salad, seemingly being extra precise with the portions of toppings since I had requested extras of most. She also took her time to fetch the dressings, and while she did give me more dressings than I asked for, it wasn't close to correct. I got five different dressings across ten cups, and the dressings aren't labeled, so I could not tell which dressing was what. I hope they consider labeling the dressings on future orders. And when she finished bagging my order, I had to ask her for the empty containers that I asked her co-worker for a few minutes prior. She then asked if they were for the dressings. Uhh does she really have a need to know?? Anyways, she only gave me one even though I initially asked for two, but it didn't seem like a second would have fit in my bag anyways. I made do with just one. She also seemed a little annoyed with my order, but I won't hold it against her that much; my orders are pretty challenging to make anyways. When I got home, I was amazed at how large my Mega Salad was. It usually feeds two, but I was able to make three meals out of that! Some of the toppings like the croutons tasted kind of mushy the next day or two, but that's kind of expected if I'm keeping the salad in the fridge for the next couple of days. The overall quality of the salad was pretty solid with most every ingredient tasting quite fresh, even after two days in the fridge. Definitely a budget-friendly meal option if I say so myself! Overall, they still have plenty of room for improvement, but I feel there's enough for me to award a third star, though it's a pretty meager 3 stars that I don't think a 5-star experience on my next visit would be enough to update my rating to 4 stars.

Rob A.

A customizable pizza in a comfortable setting for a nice casual dining experience. The concept here is to create your own pizza from scratch, with unlimited toppings for a flat price. Stick to what you know and like or experiment with ingredients like artichokes, roasted garlic, and spicy sausage to craft your Frankenstein of pizzas. The pizzas are made with a thin crust, and even though I added a bunch of toppings (ground beef, onions, bell peppers, black olives), my pizza was cooked quickly and evenly in their fast oven. Now you don't have to make your own if you aren't feeling it. They have a variety of pre-designed pizzas, like "Mad Dog" or "Lucy Sunshine." I also had a customizable salad with generous portions that could be a light meal on its own. The place is laid-back with plenty of seating and a welcoming staff. The service is fast and prices are reasonable, especially considering the amount of food and flexibility in customizing your meal.

Vincent P.

Dear Mod Pizza Team, I recently visited your Downey location for the first time at 10pm, and unfortunately, the experience was disappointing enough that I feel compelled to share my feedback. The employee making my pizza was inattentive and mistakenly used blue cheese instead of gorgonzola. This not only changed the taste I was expecting -- especially since it was the first pizza I've had all summer -- but could have posed a serious health risk for customers with allergies to specific cheeses. I visited your location despite seeing negative Yelp reviews, hoping for a better experience. But after this visit, I don't feel encouraged to leave a positive review myself. Additionally, around 10 PM, the bathrooms were already being cleaned -- even though the store doesn't close until 11 PM. A worker told us we would need to wait 10 minutes to use the restrooms, which meant we had nowhere to wash our hands before eating our pizzas. Waiting an additional 10 minutes would mean our food gets cold or could delay a customer meeting a bathroom emergency. This seems inconsiderate to guests who are still dining. Why are bathrooms being closed for cleaning so early? To make matters worse, I observed two employees tossing flatbread crusts over the register while customers were present. I understand the importance of enjoying your job, but this came across as unprofessional and unsanitary, especially in a food-service environment -- and it didn't help that my own pizza had already been made incorrectly. The overall atmosphere was disappointing -- staff seemed unenthusiastic, unfriendly, and no one smiled or acknowledged us. After all of this, being asked for a tip felt inappropriate. Compared to other restaurants known for good service (like Chick-fil-A), this was a very poor customer experience. I wanted to enjoy my first Mod Pizza experience, but the combination of incorrect ingredients, inaccessible restrooms, unprofessional behavior, and lackluster customer service made it hard to walk away satisfied. I hope this feedback is taken seriously and used to improve the training, professionalism, and attentiveness of staff at this location.

Such a great place to get fresh pizza, they even cut our pizza without even asking :3 Great crew!!!

Thick crust with extra extra pepperoni. Mini pizza with spinach, spicy meatball chicken, and jalapeños.
Dream B.

The pizza always tastes good here, with a variety of options. The employees are nice, friendly, and welcoming. It gets busy during lunch hours and evening hours but despite the rushes, they still get the orders done right without it being messy or burnt.

Mega dough with as much topping as you please
Connie L.

This place tops Blaze pizza! Get the mega dough build your own! The mega dough was soft and had a perfect fluffy crust. You could add as much topping as you want. It's better than blaze because of the dough. Great service by all the staff there! They recommended the mega dough and the 11in for 2 people to share. As it was perfect.

The are so careless here when making your pizza. All the toppings shifted to one side and the dough was all smashed to one side. When I mentioned it to the guy who gave me my pizza, he just says, I'm going on my break. The other guy says maybe he grabbed the box too fast? They don't seem to care about quality here. I asked for well done, but the dough is still white on the bottom. One of the toppings was supposed to be roasted garlic, not burnt garlic where it's entirely black and crispy and bitter. Look at the picture! They didn't give extra cheese either. love MOD pizza, but not this location. Long Beach location is better.

Kenneth S.

This is just a fun and relaxing place to have a personal pizza with the incredible toppings and just chill. We came in on 5-11-24 to eat before our movie. I ordered the pizza with unlimited toppings including pepperoni, mushroom, sausage, red peppers and it was really good. Cannot wait to go back.

Carolyn C.

Quick, fast, oven brick made pizza! Staff at this location are hit or miss. I get it though, it's a busy place with lots of foot traffic from the surrounding hospital and businesses all around. Sometimes tables get missed for wipe downs, but dang as customers we should be cleaning up after ourselves in an establishment like this. I have a habit of picking out a pie on their specialty menu and then end up adding more to it lol. So then it changes to a custom pizza. Good dough which has the perfect amount of chewiness. I LOVE adding pesto on top! I've experimented with different toppings here, even anchovies! Boy are those salty AF. As for the ambiance, there's plenty of seating both inside and outside. I usually sit inside. And not once have I finished an entire pie here. So I usually have my leftovers later in the day and it holds up well.

Three gluten friendly pizzas and salad
Tia Y.

Lots of topping and customization! Really like their gluten free option. Pizza came out hot and delicious. Loved their salad, too. Friendly staff and good vibe. Overall, great pizza!

Stan C.

Gave it another try and even more disappointed than the previous time . The people making the pizza rush you and seem d bothered when you're asking for the ingredients on your pizza . They are not interested in talking amongst themselves to even look up at you and provide service . I tried ordering a salad with my pizza and was totally ignored twice . When at the register I order it and the manager tries to scold me on when I should order my salad next time. Rude as always just came again due to the kids wanting to do their own pizza . The concept is great the food taste okay just the attitude and the lack of customer service just makes it a bad experience.

Regular size drink

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8 days ago

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4 months ago

Workers here were engaged and professional! Pizza was good and toppings were tasty! One of the better spots in the area!

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2 years ago

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1 year ago

The food is good. The place gets super busy, especially when they have support nights for schools. Sometimes the staff can be slower.

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6 months ago

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10 months ago

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10 months ago

Waited awhile to order, pizza dough was still raw, workers were rude and seemed annoyed that they have customers.

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2 years ago

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Ask the Community - MOD Pizza

Does this location sell The Original House Wine?

Yes, try the rose bubbles. That's my favorite.

Do they have cauliflower crust?

This was really disappointing... I am pre diabetic and limiting my carbohydrates is a must. All cauliflower crusts I’ve had are literally made of cauliflower, eggs and cheese. This crust has flour in it. And yes loaded with carbohydrates. Wish I’d… Read more

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