These folks deserve 10 out of 10 - They went above and beyond to assist with a vertical platform…read morelift. Total compassion for the situation we were in. They got the equipment back up and running in 1 service call. On time, accurate, professional and caring. We struggled with other vendors, spending thousands and still ending up with equipment that didn't work. 101 Mobility of Naperville's team are LIFE-SAVERS! I cannot thank them enough for their above and beyond efforts!

From sales thru install, the team at 101 Mobility was outstanding. Purchased a basement chair lift…read moresix months ago and it continues to work flawlessly. Installation was quick and it's super easy to use. It also turned out to be a helpful device for toting up/down cumbersome boxes and such, although probably not officially recommended for that purpose. :) I highly recommend this business!

We had a stair lift chair installed a little over a year ago. Our electronically controlled foot…read morerest quit working several days ago. My husband called Lifeway Mobility numerous times and left messages to return his call so that we could get our chair serviced. No one has bothered to return his calls. Extremely poor customer service.

From the very nice showroom to the installation, everything was and is very professional.read more

Today I had the privilege of attending Oswald's 150th anniversary. What a great milestone. They…read morehave everything you could possibly need here. Great owners great stuff and a great atmosphere. Congratulations on your milestone. Keep up the great work. It was a pleasure to be there today for your celebration

Simply the best! They deliver medications if you need them, they have a robust durable medical…read moreequipment section, and they have a fantastic old timey store up front. It's my go-to store for stocking stuffers, birthday gift, and local nostalgia items. Pro tip: They have a USPS branch in the back!

When you call you get a receptionist who can only tell you to email your request and paperwork. The…read morefirst receptionist gave me the wrong email address. In 2 days Gmail returned the email. I called again, different person, but again, they only do business by email. Ten days later I haven't heard from them. I'm a current customer, having a hospital bed from them. So they seemed the logical place to get a manual wheel chair. They call me every few weeks trying to convince me I need a power wheelchair. There must not be much profit in manual chairs. I gave up and bought one from Amazon. Insurance will probably not reimburse me, but the old wheelchair I had (was in my garage for a number of years) was no longer useable, and I couldn't wait. It would be nice if when you call you could talk to the person who would handle your request. And they could respond the same or next day. If YELP allowed zero stars, that what I'd rate. I received zero help.

AVOID. You will wait forever for help…read more Don't even think of relying on this business. Orbit Medical Supply blames doctors for delays, because they don't follow up themselves (as also explained by other reviewers)

The Basingers on N. Ottawa st in Joliet is wonderful the head woman is so helpful and will…read moreprescriptions right away only Basingers I will go to. The Mary Crest Location is awful they are rude never have what you need everything is always wrong. And they treat customers like crap at that location. Before my disabled brother passed Basingers on Jefferson st in Joliet never had his supplies I spent thousands of dollars while they charged his insurance I wish I knew about the Ottawa st Location then would of saved me so many headaches smh.

One of the worst customer service experiences I have ever had. This guy and his wife was rude to…read moremy mother and to me. He wouldn't even give me his his name and was demanding money for a medical device over the phone wirh no documentation. He threatened to cancel the order to my 91 year old mother. When I asked for a receipt or some sort of documentation for the walker order prior to my giving him a credit card over the phone, he canceled the order. Nothing like a call on a Sunday night out of the blue and him throwing the phone at his wife to talk with me and calling me crazy. That seems like a projection to me.

I couldn't be more disappointed with this company. To bad I can't leave zero stars, so one will…read morehave to do. I worked with John in sales and even worked with Carlos (owner), both who assured me that the outside stairlift would be no problem. I committed to their quote and was told they'd get things rolling. Cut to a week later and no comms so I called them. John told me that they didn't understand the shape of my stairs ( I had called this anomaly out to both John and Carlos and was assured " no problem") and I even told them of another vendor who called out this exact concern! Icing in the cake...John claimed to have left a voicemail a week ago telling me this news. You guessed it! No voicemail, nothing on my call history suggesting they called, and possibly worst of all, no follow up call after the supposed voicemail. The frustrating thing was their excuse was that they looked at Google street view to make their decisions despite the fact that they had photos and dimensions available from the tech who made the initial visit! LAZY. As a newly disabled person this can only be described aS devastating. I lost a week where I could have been exploring other options. I also found out that there are people working in a business focused on helping the disabled who have lost any humanity they might have once had and see the disabled only as a commodity to fund their businexs. THERE ARE BETTER OPTIONS OUT THERE. PLEASE DONT SPEND YOUR HARD EARNED $$$ TO SUPPORT THESE FOOLS!

So friendly, helpful, knowledgeable, and FAST. Had a last-minute emergency ramp need and they had…read morethings in action right away! Super recommend. Such better service than no-name internet resources.

Very friendly and helpful staff. However, that's where the positives end. As someone who had…read moreliterally zero scrubs and suddenly needed 5 days worth of them, I was eager to come here and see what they had to offer. Unfortunately, Men's sizes and options were VERY FEW and far between. Not only was the selection poor, there were literally only 1 size of each design. If you wanted another in that size, you have to wait for them to order it. Which I did - 6 days. Also, no returns whatsoever, even if you didn't want it anymore because you found something else. No returns I ended up using a popular online website to complete the wardrobe I needed. Whatever I didn't like, I returned it, and they had no problem refunding anything. I can't speak for the women's selection, but the men's selection is extremely small and questionable at best. Go elsewhere or go online

Not a lot of places in Chicagoland area that sells men's scrubs. Was hoping this would be a…read moredifferent experience but sadly not. Very limited men's selection on scrubs.