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    Recommended Reviews - MobilityWorks

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    5 months ago

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    Ask the Community - MobilityWorks

    Stairlift Headquarters

    Stairlift Headquarters

    (13 reviews)

    Hi, We had a lift installed by Stairlift 3 weeks ago. I researched for the best price - it wasn't…read moreeven close. We opted to rent for a variety of reasons and wanted it quickly. Karen was great to deal with and their price was literally half of what we could find with any other vendor. They came the day they told us they would. They called to let us know they would be a bit late (40 minutes), which never happens. The guys (who installed the system) were SUPER nice and it was hectic as we had a bunch of other things going on that day. They were in and out in 3 hours. The lift has made a huge difference in her life as she can sleep in her bed again, and was thrilled with the ease of use. They did what they said they would do without any fuss, were a pleasure to deal with before, during and after installation. I can't say enough about them. We already gave their info to my parent's friends who need one. Finally, when I was looking I saw a one star review on Yelp and read it in detail and then read the other nine 5 star reviews. My take is that the 1 star review is one of two things: 1) Competitor 2) Someone who misunderstood what they were looking for and didn't do their research. Thank you for being great in a time of need for our family, it meant a lot. Sincerely - Steve Snow

    we just had a stairlift installed by Stairlift Headquarters and I cannot say enough good things…read moreabout this company! They very up-front about their rental program and the prices and fees were quite reasonable! the installers, Sean and Colin were prompt and professional in every way and did a great job! I recommend Stairlift Headquarters for purchase or rental of a stairlift without reservation!

    MobilityWorks

    MobilityWorks

    (2 reviews)

    I can't say enough wonderful things about Andrew Solomon and the outstanding experience we had at…read moreMobility Works working with him to find a van for my parents. Our journey has been a long one, filled with many challenges and lots of research, but from the moment we connected with Andrew, it was clear that we had not just a salesperson--but a caring thoughtful human genuinely invested in his clients' happiness, comfort, and bringing east back into their lives. Andrew's expertise and knowledge of mobility vehicles is unmatched. He's one of those people who won't talk your ear off, yet so beautifully and un-assumedly answers questions - you can tell he knows his stuff. Working with a proud stubborn guy like my dad isn't easy - but Andrew made it seem easy where others had failed. He took the time to listen carefully to our needs and concerns, offering thoughtful advice and never pushing us. In fact, my parents looked forward to every chat with him (even inviting him over for dinner because they loved him so much (he politely declined)). Despite the complexities of the decision, Andrew managed to make it fun and stress-free for my parents, helping them feel comfortable and confident every step of the way. I also fail to mention that most of this coordination was happening while I (their daughter) was in California - and Andrew still made it all happen for us. Over the course of our search, we interacted with a number of other dealerships and salespeople, but none of them even came close to the level of service and care that Andrew provided. His professionalism, combined with his warm, personable approach, made all the difference. He truly felt like a trusted family friend guiding us through the process. Whoever is lucky enough to work with Andrew and MobilityWorks on their mobility journey has received the gift of ease in what could have been (and had been in the past) a somewhat painful and trying process. Andrew's dedication and attention to detail turned what could have been a stressful experience into a seamless, even enjoyable one. If you're looking for someone who not only knows their stuff but also genuinely cares about making your experience seamless and positive, I highly recommend Andrew Solomon. I'm incredibly grateful for all of his help in making this experience a positive one for my parents. Thank you Andrew and MobilityWorks! Kelly Donahue, Beverly MA

    I've always had bad experiences with this location. From sales to service. New Hampshire location…read moreis more sales service friendly. It took me over 6 months to get in contact with someone to schedule a routine service in Woburn. I've had my van for almost 1 year next month. Why bother have an online appointment service request when clearly it states that it doesn't guarantee an appointment! The scheduler on the phone was rude and chuckled after asking me what I need for maintenance when I've already told her routine ramp service. No wonder people don't recommend this location and is unable to keep employees from staying at this location. Service all around is bad.

    MobilityWorks - mobilityequipment - Updated May 2026

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