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    Mobility City

    5.0 (1 review)
    Open • 9:00 am - 5:00 pm

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    2 years ago

    Very good service. The team was very concerned and careful to get my scooter in good working condition.

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    Hart Medical Equipment

    Hart Medical Equipment

    (4 reviews)

    Mother's 90 year's old, contacted via My Chart script for 3 wheel rollator to move around home…read more @ Hart medical supply wrong walker not rollator cost $91.95 3 wheel rollator $91.95 asked how could they both be same price but supposedly the wheeled rollator not covered. Mother worked till she retired we have realized you can be penalized for working @ other times we have been told because HMO doesn't cover some cost mother has a PPO whatever makes one assume anything different when all you have to do is look @ her insurance if you can read. The walker cost is less than $50.00 she has one also hospital bed, 4 wheels rollator, leopard wheel chair, tub seat and rail. We needed 3 wheel's to monover home, called mother's medical insurance was told it is covered.

    Dis honesty is a bad policy. West could improve? Don't be that way. What happened? The day I was…read morebeing discharged from hospital After brain surgery a fast talk Hart Medical Equipment Sales person showed up in my room with a brand new walker. My wife was present and she confirmed that I did not ask for the walker and was told it would be completely covered by my insurance and that Hart checked to make sure they would accept my insurance as full payment for what was the supplied as it was from the hospital. So I was "given" a walker that I did not order. Is new but drives like a very old Shopping kart that pulls to the right and scratches my wooden floor. Insurance paid $126.$$ so "Hart Medical (should be "no hart Medical)did get paid plenty. I was told there was no way to get any discount because I was paying on time. And amount was too small to bother with the paper work involved in helping me out. But they wouldn't drop it if I was willing to bend to their will. So I say beware when Hart Medical Equipment comes a calling they are heartless and greedy and don't care

    Healthcare DME - Philips Respironics, ResMed & iBreeze CPAP/BiPAP MACHINES & SUPPLIES AVAILABLE IN ANN ARBOR MICHIGAN, USA

    Healthcare DME

    (22 reviews)

    Everyone in scheduling, insurance verification, and at the location were a pleasure to deal with…read more Every person was kind and professional, thorough with explanations, and got my husband a CPAP machine very quickly as he had been struggling for a long time. I really appreciated working with Healthcare DME and recommend them!

    I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

    Mobility City - mobilityequipment - Updated September 2026

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