This company is horrible. Look else where. Customer service never gets back to only if I call…read morerepeatedly and stay on hold to get questions answered and better help me with billing. The fees that are put on top of an already expensive monthly goes unanswered. It's too expensive for me to go to another service . Looking forward to when I no longer have to deal with this company.

Nationwide Interlock charged me hundreds of dollars above the legal limit set by the state --…read moredespite Tennessee law clearly limiting ignition interlock costs to $100 per month total. Over nearly two years, I was billed $169 to $226 monthly with zero transparency. They added on: A $10 "discreet cup" fee every month -- for an item they only sent once Repeated $50 late fees A $90 "annual" fee no one could explain When I asked for a copy of the contract I supposedly agreed to, they stalled. Then they ghosted me. The only link they ever sent to the contract no longer works. When I followed up, I was ignored. The worst part? After pressing for accountability, they casually offered to lower my fee moving forward -- a quiet acknowledgment that they've been breaking the rules all along, without offering a single penny in refund. This isn't a billing error -- it's a business model. If you're in Tennessee, file a complaint with the Department of Safety. And think very carefully before signing up with Nationwide Interlock. I wouldn't trust them with a vending machine, let alone a court-ordered device tied to your legal record.

I had a issue with my Bronco took it for service mad as heck. Pete one of the service advisor…read morestepped in and made my day a little brighter. He was one of the best service advisors I've ever had. Along with the help of Kim the guest service Manager. This dynamic duo was thee best. Thanks again for your help.

Not much to say other than if you have another option for servicing your vehicle you should…read moredefinitely, absolutely use the other option. The ONLY redeeming quality that business has is its Quick Service (i.e., oil change) department. That's it (that's why the rating is a 2-star instead of 1-star!

American Interlock Is A Poorly Run Company With Atrocious Customer Service! If you have the…read moreunfortunate need to Employ their services they will drive you NUTS! I can NOT say enough awful things about American Interlock. They are the Bain of my existence! The Equipment they use is ancient! Who ever is in charge is incompetent!

American Interlock is all about the money. Miss an appointment? $75 (same as they charge you per…read moremonth for the device). Need an annual report? $50. Need it faster? Another charge... Do the math and you'll see it's all about the money. While drunk driving is inexcusable, so is the way they take advantage of you.

This place is fantastic ! The staff is great ! Reasonably priced and do a wonderful job ! They…read morefixed my windshield after a truck kicked up a rock , I can barely tell now ! I was highly impressed !

Best place in town to get windshield replacement I've had two cars here and they beat everyone's…read moreprices in town the staff is about their business and provide quality work . They are always helpful wether you're getting new accessories for your car or looking to add some new toys look to allstar for your service needs they will help you make the best choice and beat the competition .

The technician was polite and knowledgeable, but this company warranty are not covered in full.read more

I needed to replace a lost key fob. So happy I found Wilson Lockworks on Yelp. I emailed Kevin…read moreand got a quick quote and then we set an appointment. He came to my house right on schedule and programmed a new fob and cut the valet key within a half hour. Very reasonable price that was significantly lower than the dealership. Highly recommended!