Had my tank delivery yesterday and was glad to see Charles again. I had had him before and wrote a…read morereview. He hasn't changed. He is so friendly, helpful and upbeat still. I think that say mountains about your company. Treat employees well and they will treat their customers well. Thanks Charles. Hope to see you in the future. Stay safe.

Wes and Shan were so helpful and kind. I was in for compression socks and Shan worked hard to get…read moreme the right style and color.

I was injured at work and spent the majority of my day at urgent care where I was released with a…read moreprescription for a knee brace. I called a few medical supply stores in my area and was surprised to find that many of them either closed early or did not sell to the public. I called MI Med before arriving just to make sure they were open and that they would sell to me. The woman on the phone was very friendly and very helpful. Unfortunately due to being stuck at urgent care I made it to the store 15 min before they closed. The lady I spoke to on the phone (I can't remember her name) was the one that waited on us. Although she was due to close in 15 min she went above and beyond helping me find what I needed, she went in the back twice to go through inventory and called her boss a few times just to make sure they were able to get what I needed. She was never pushy or short and was extremely helpful and kind all while doing so! We ended up being there after the store closed and she continued with excellent customer service! I hope I don't need to visit anytime soon again lol but if I do this would definitely be the place I would go!!!

From the owner: MI MED is a family-owned business specializing in lift chair purchases and rentals, hospital bed…read morerentals, mobility scooters, equipment repair, bathroom safety, fall prevention, injury solutions and more.

note: despite my username I'm a real person. 2nd Note: I was…read morethere a bunch of times a couple of years ago and just realized I had never rated it, so.... a: single person operation with huge and changing inventory. So you'll probably find something that'll meet your needs and budget. b: possible cautionary note: The original owner handed off the company to a new person last year. He sounds every bit as good over the phone as the founder, but I don't have any direct experience with him. So I'll cross my fingers and hope he's a worthy successor...

This business is totally legit and has fair/low prices! But…read moreyou gotta call him to see what he has in his inventory! (My Google review is more in-depth).

Staff was very professional and quick to respond to our concerns. We traveled to the store not…read moreknowing what to expect and we were pleasantly impressed with the customer service and the quality of service.

I go to American Medical Equipment for all my medical equipment needs! The company offers free…read moredelivery and a 24 hour emergency response. The service is very prompt. I have never been disappointed! Thanks American Medical Equipment!

Five starts for Patrick, Rob, and LaDonna. Minus two stars for closing two stores in the last three…read moreyears. Troy location is an office building with limited selection.

I went to the new Sun Medical located on Woodward in Birmingham. Ryan was very helpful and…read morefriendly. If he wasn't completely sure about something, he finds out how he can get an answer! My order came on time and I was pleased with the service!

I am a former customer of Advanced Medical Solutions having had to rely on them for the past…read moreseveral years for CPAP and diabetic testing supplies. I would have given them a 1-star rating but felt that it was unfair to judge them too harshly for the one incident - the reason for the 2-star is that they take forever to ship supplies, and they do not follow up with customers that need regular supplies - as a two-time stroke survivor, I have very bad memory issues and often forget to order new CPAP or diabetic testing supplies - when I asked if it was possible for them to give me a reminder call when I was due to reorder, I was told that the owner specifically forbade that practice... not very conducive to building good customer relationships. However, the final straw was due to an act of what I, AND my medical insurance provider, consider to be dishonest, and downright shady. I recently had to get a new CPAP machine because my old one is now obsolete and certain parts and supplies are no longer available. My insurance provider covers 100% of the cost of both the machine and the supplies, but Advanced Medical Solutions tried to charge me an additional $135 as a "special fee that is not covered by the insurance companies". I called my insurance provider (HAP) who confirmed to me that the machine was covered 100% and that there should be NO out of pocket expenses. The HAP agent I spoke with asked me to hold on the line while he called Advanced Medical Solutions and after speaking with them, even he could not determine why they were trying to charge me for something that was 100% covered, and he explained to me that they could not charge me extra as they were under contract to provide the machine for a specific price for which, I had 100% coverage. I was willing to put up with the minor inconvenience of missing a few days where I was late ordering and they weren't reminding me, but act act of dishonesty loses my business every time. I have no idea if this has happened to anyone else but for those reading this, that may need to rely on Advanced Medical Solutions for a new CPAP machine, and who are charged this "special fee that the insurance doesn't cover", I strongly advise you to speak with your insurance company first, before paying the fee. As it was explained to me by my insurance provider, when a home medical equipment provider is contracted to provide a particular service or device (that is to say, they accept your insurance) then they are bound over to only charge a certain amount as per the percentage of coverage - if, as in my case, the item(s) are covered 100%, then the equipment provider cannot charge you more on top.

The people here are all super friendly, Fast and efficient service. They provide many diffrent…read moreservices and many diffrent medical supplies

People here are wonderful. So much friendliness in one place. Great Customer service and…read moreknowledgeable staff to help me.

From the owner: As second-generation pharmacists, the founders Tim and Fred Grice, Jr., both started out working…read morefor a national drug store chain upon graduation from college. They each moved on to purchase their own independent pharmacy, with the help and support of their father. Both brothers came to realize the necessity of growth for future survival and the importance of patient-driven, community pharmacy. In 1996, after much planning, they purchased Gobles Pharmacy in Gobles, Michigan, and thus HomeTown Pharmacy was born. Today, HomeTown Pharmacy operates several divisions across the state of Michigan, Indiana, and Ohio to include infusion services, compounding, long-term care and retail pharmacies.

Amber in the Brighton store was SO HELPFUL! She expedited the process of getting medical equipment…read moreand was very thorough! I appreciate all of her help. KUDOS to her! Lucky to have her working for you! Eileen H.

This company moved but did not update their information. Secondly, the counter was understaffed. I…read morewaited patiently for her to finish with a prior customer but when 2 more customers came in, I had to wait (I did let the person know I had to be waiting fir my bus). When she finally waited in me, she knowingly sold me a knee brace that kept slipping (she said this herself) I have yet to hear from them as to weather or not they will refund my money and if they will come pick it up.

If you call Hart Medical be prepared to spend an hour or more on line before your call is even…read moreanswered. I tried both leaving a message and requesting a call back but never got a call from them. Terrible customer service!

Thank you so much Hart Medical and your exceptional service. I really appreciated James making a…read morespecial trip to drop off my machine!