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    Advanced Medical Solutions

    5.0 (2 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 2 months ago

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    3 months ago

    They've been extremely helpful the couple of times we needed equipment for post surgeries.

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    1 year ago

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    Healthcare DME Home Medical Supply - Philips Respironics, ResMed & iBreeze CPAP/BiPAP MACHINES & SUPPLIES AVAILABLE IN ANN ARBOR MICHIGAN, USA

    Healthcare DME Home Medical Supply

    (22 reviews)

    Everyone in scheduling, insurance verification, and at the location were a pleasure to deal with…read more Every person was kind and professional, thorough with explanations, and got my husband a CPAP machine very quickly as he had been struggling for a long time. I really appreciated working with Healthcare DME and recommend them!

    I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

    Binson's Medical Equipment and Supplies

    Binson's Medical Equipment and Supplies

    (11 reviews)

    Binson's is a complicated business, so I give them slack. But the bottom line is they are at times…read moreterrible. They gave me a used CPAP device that a smoker used. When I brought up the issue twice the people just ignored the issue. I ordered crutches that took so long to get to me, I no longer needed them. There is a counter person in Centerline who has the worst attitude, she needs help. I feel sorry for her. They may be the biggest DME in town, but I am going to investigate other alternatives.

    Binsons gave me the run around after My CPAP machine stopped working. The screen said the machine…read moremotor has exceeded its limit so its time to replace it. The doctor sent my RX and notes from the last visit. The notes stated I am compliant with my machine. They wouldn't honor the notes because it has been longer than six months since the doctor visit ((seven months ago). I have health issues that require me to use it every time I sleep. Binson's doesnt care and refuses to help me. They keep blaming the doctors/insurance company ect. They have offered for me to buy a new one for 700.00 out of pocket. My other machine was already paid off. OSA is a lifetime diagnosis, you maybe check in with the doctor every year. The six month rule is ridiculous! I have had no changes and they can read my machine on their computer! They send me all my other supplies every month, I get those without the six month rule, why not the replacement machine itself? I'm looking for a ne supplier! I am at high risk (due to another dual health issue) to die in my sleep if I don't have the CPAP machine. Binson's doesn't care.

    Advanced Medical Solutions - homehealthcare - Updated May 2026

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