I've been employed with this company for three years. The home care staff work well together to…read moremeet the consumers needs and truly care for the consumers well being. I have over 15 years of experience in this field and have worked for other home care providers, but Brightstar is by far the best. The owners care about their employees and working for them has been a pleasure.

Their managers are liars. They lied about their employees' experience and sent awful helpers. Their…read morecompanions are incompetent.

An amazing place to work! Everyone truly cares about the clients and their employees. They treat…read morethem like family.

Was totally disappointed! The office staff is incompetent and the owner berates her staff in front…read moreof the other people working there. She talks negatively about her staff and clients to other people and the in home staff is not adequately trained.They seem only concerned about the money they receive and not the clients. I would never recommend this agency.

They called me rudely demands to know who I was. I said you called me and she didn't respond just…read morehung up. I do NOT think I would trust a company that operates like this with my loved ones.

Very blessed to have this company taking care of my Grand Parents. My Grand Parents are 92 &93…read moreyears old. We tryed to place them in an assisted living home which resulted in them being very unhappy, they wanted to be in their own home. We met with Ronda when she came out to assess what type of help they needed. She was a very compassionate and knowledgible person and we felt comfortable with her right away. We hired this company to come in and help care for them, while allowing them to stay in their own home. These caregivers do everything from cooking meals to personal care, which really helped free up my family from trying to balance our scedules with work, our own families, and just life. My Grand Parents are so grateful to be able to stay in their own home and not feel like they are burdening the family. They really like the caregivers and love the companionship. I am so thankful we were recommended to them. God Bless!

Binsons gave me the run around after My CPAP machine stopped working. The screen said the machine…read moremotor has exceeded its limit so its time to replace it. The doctor sent my RX and notes from the last visit. The notes stated I am compliant with my machine. They wouldn't honor the notes because it has been longer than six months since the doctor visit ((seven months ago). I have health issues that require me to use it every time I sleep. Binson's doesnt care and refuses to help me. They keep blaming the doctors/insurance company ect. They have offered for me to buy a new one for 700.00 out of pocket. My other machine was already paid off. OSA is a lifetime diagnosis, you maybe check in with the doctor every year. The six month rule is ridiculous! I have had no changes and they can read my machine on their computer! They send me all my other supplies every month, I get those without the six month rule, why not the replacement machine itself? I'm looking for a ne supplier! I am at high risk (due to another dual health issue) to die in my sleep if I don't have the CPAP machine. Binson's doesn't care.

Last call I was on the line waiting for 53 minuets, waiting. This is very standard but they will…read morealways apologize and say you caught them at a busy time. BS! With Binsons this is standard answer for their poor service. Their only goal is to see how much product they can send you so they can charge back to Medicare. They sent apnea masks cushions that I did not order and other apnea equipment also not ordered and charged Medicare. They did this twice in the last year. I just may call Medicare if I can get through to them

Amber in the Brighton store was SO HELPFUL! She expedited the process of getting medical equipment…read moreand was very thorough! I appreciate all of her help. KUDOS to her! Lucky to have her working for you! Eileen H.

This company moved but did not update their information. Secondly, the counter was understaffed. I…read morewaited patiently for her to finish with a prior customer but when 2 more customers came in, I had to wait (I did let the person know I had to be waiting fir my bus). When she finally waited in me, she knowingly sold me a knee brace that kept slipping (she said this herself) I have yet to hear from them as to weather or not they will refund my money and if they will come pick it up.

I have been here a few times as a guest and the owners are the most caring, helpful, thoughtful…read morepeople ever, not only to guests, but more importantly the residents as they are their number 1 priority. I have worked in several nursing homes, and NEVER have seen the amount of care, attention, and respect done anywhere else but here. What the residents eat, the owners eat (unless special accomodations for diabetics etc. Meaning home cooked, healthy, good food!) They will stop anything to assist and care for a resident. Also, all residents were so happy, felt at home, and truly loved. The home is extremely clean and nothing is out of place. I would put ANY family member here vs any nursing home. Working as a nurse, NO nursing home in the world is as amazing as having a loved one here!

From the owner: Granny's Delight has been caring for loved ones since 2005. We provide 24-hour care for the elderly…read moreand specialize in Alzheimer's, Dementia and Hospice Care. In our home you will get home cooked meals, daily assistance with activities such as bathing, dressing, transportation service and important medication reminders.