Binson's is a complicated business, so I give them slack. But the bottom line is they are at times…read moreterrible. They gave me a used CPAP device that a smoker used. When I brought up the issue twice the people just ignored the issue. I ordered crutches that took so long to get to me, I no longer needed them. There is a counter person in Centerline who has the worst attitude, she needs help. I feel sorry for her. They may be the biggest DME in town, but I am going to investigate other alternatives.

Binsons gave me the run around after My CPAP machine stopped working. The screen said the machine…read moremotor has exceeded its limit so its time to replace it. The doctor sent my RX and notes from the last visit. The notes stated I am compliant with my machine. They wouldn't honor the notes because it has been longer than six months since the doctor visit ((seven months ago). I have health issues that require me to use it every time I sleep. Binson's doesnt care and refuses to help me. They keep blaming the doctors/insurance company ect. They have offered for me to buy a new one for 700.00 out of pocket. My other machine was already paid off. OSA is a lifetime diagnosis, you maybe check in with the doctor every year. The six month rule is ridiculous! I have had no changes and they can read my machine on their computer! They send me all my other supplies every month, I get those without the six month rule, why not the replacement machine itself? I'm looking for a ne supplier! I am at high risk (due to another dual health issue) to die in my sleep if I don't have the CPAP machine. Binson's doesn't care.

Happy with equipment. Checked in/out very quickly. Always helpful when questioned details of…read morecollapsing equipment.

Super personal manual physical therapy! Teresa, Adriana and all of the staff are great. They…read morepractice myofascia release and align your whole body. No "McDonalds" or assembly line here!!!

I was injured at work and spent the majority of my day at urgent care where I was released with a…read moreprescription for a knee brace. I called a few medical supply stores in my area and was surprised to find that many of them either closed early or did not sell to the public. I called MI Med before arriving just to make sure they were open and that they would sell to me. The woman on the phone was very friendly and very helpful. Unfortunately due to being stuck at urgent care I made it to the store 15 min before they closed. The lady I spoke to on the phone (I can't remember her name) was the one that waited on us. Although she was due to close in 15 min she went above and beyond helping me find what I needed, she went in the back twice to go through inventory and called her boss a few times just to make sure they were able to get what I needed. She was never pushy or short and was extremely helpful and kind all while doing so! We ended up being there after the store closed and she continued with excellent customer service! I hope I don't need to visit anytime soon again lol but if I do this would definitely be the place I would go!!!

From the owner: MI MED is a family-owned business specializing in lift chair purchases and rentals, hospital bed…read morerentals, mobility scooters, equipment repair, bathroom safety, fall prevention, injury solutions and more.

Staff was very professional and quick to respond to our concerns. We traveled to the store not…read moreknowing what to expect and we were pleasantly impressed with the customer service and the quality of service.

I go to American Medical Equipment for all my medical equipment needs! The company offers free…read moredelivery and a 24 hour emergency response. The service is very prompt. I have never been disappointed! Thanks American Medical Equipment!

They did have what I was looking for. Do not seem very interested in customer service/basic…read morewillingness to be helpful. Mask under nose, "it slips down", no attempt to correct, elderly, obese, and any others at risk for bad outcomes from Covid 19 should avoid this place.

I was on hold for one hour and 4 minutes. Absolutely ridiculous I would suggest going elsewhereread more

Visiting MI from NM and needed a knee walker. Called a week in advance. Was told they were out…read morebut would have one for us upon arrival even they had to source one from elsewhere. Several calls made to confirm with no answers and no returned calls. On Friday drove to store once we had arrived in MI. Found store closed with a sign indicating they did not have consistent hours. A phone number was listed with instructions to call and make an appointment. Called and you guessed it, no return call was ever received. At present my family is at a disadvantage in terms of sight seeing because one of us is mobility impaired and without the knee walker we had been promised. I would not recommend this provider to anyone. Clearly they do not honor commitments and have absolutely no appreciation for customer service. If you have other options when needing medical supplies, I'd highly recommend you use them and avoid Milford Medical Supplies at all cost!

We needed some medical supplies for my mom who is a diabetic over the weekend during the COVID…read moreshutdown. The store was closed but the owner agreed to meet us there to get us what we needed. Talk about going above and beyond. Thank you Milford Medical....you have a new customer for life

Awesome staff, very helpful, very pleasant, very accommodating and know their business and what…read moregood Customer Service looks like.

staff at this location in Chelsea Michigan,are very professional and knowledgeable!I was fitted and…read moretrained for my new Cpap. Took all the time I needed to teach me about my new Cpap machine. Staff at this location are Awesome!

I have had a wonderful 3 years as an employee of BrightStar Care. I have seen continued strives to…read moreprovide excellent care of their clients as well as their employees!

Their managers are liars. They lied about their employees' experience and sent awful helpers. Their…read morecompanions are incompetent.