My kiddo had stitches in his foot and needed crutches. They had adult ones and the employee went in…read morethe back and found 1 pair of kid ones but they were opened already (not sure why), so she gave them to me at a discount. Thank you soo much! He was able to use them!

Best and nicest and affordable EVER They have anything you…read moreneed and without hesitation they put it all together and it's ready when you arrive. If you're needing medical supplies your mood is probably not happy but they are so kind and helpful. My scooter was $150.00 cheaper than others I spoke with and I needed the scooter. When I'm done I'll donate it but for it is a huge help. Thank you so much !!!!!!!!!!!!!! You're awesome

Five stars all the way! They are so nice at Ray Fisher, from the moment you walk in the door. I had…read moreto get a post surgery shoe for a foot injury and I was taken to the lady who could help me right away. She had me try one on for size and I was on my way in just a few minutes! Remember to always support local businesses when you are able to!

Yes, this is a very friendly wonderful business very helpful. Had to buy a wheelchair for my…read morefather. They even helped me get the wheelchair into my car. Very nice people.

First of all let me start off this review by saying the first time we were in this store it was…read morepleasant and the staff was helpful. We purchased a scooter buzz around from them and the transaction was quick and painless. Once we got the scooter we realized it was way heavier than we expected especially for my disabled mother to use. We went into today to talk to them about exchanging this one and getting a different scooter a lighter one and they were EXTREMELY not helpful. He was basically like it's been 14 days there's nothing we can do for you, try craigslist or buy a new one. We bought this scooter in good faith with no plans on returning it, however with only owning the scooter for a month we are shocked to see that not only can we not return it the staff becomes incredibly useless after purchase! So save yourself the time and money and don't shop here! Wish we didn't!

I received terrific service here. Above and beyond, even responding to me by email before the…read morestore opened. Once she got to store, checked on what I needed and let me know. I would definitely return to this business

I absolutely love this store. As we've gotten older (and maybe put on a few pounds), my husband and…read moreI have needed running shoes, better pillows, shoes and slippers with arch support, a knee brace {sigh} and this place has it all. The store is fairly spacious without being a warehouse. In addition to the small items we've had to purchase, they also have in stock wheelchairs and recliners that lift you from sitting position. There are items here for every walk of life. Every visit, staff has been so helpful, never rushed. Sometimes there's a wait to get a salesperson because they take their time with each customer. If I remember correctly, everything in the store qualifies for use with your health benefits card, which is a huge plus for me. Come in and look around; staff doesn't pressure purchases.

I've had two in-hospital knee surgeries since December 2024. Since January 2025 I've had an ongoing…read moreinfection that often leaves my right leg swollen up like a wild boar's limb. Sometimes, my right ankle is unrecognizable as such. I needed a compression stocking and I procrastinated purchasing one due to fear and ignorance. However...I met a very special, caring, and empathetic sales associate at The Bone Store today, Ms. Amber Gentry. Professionals like her are extremely rare in today's society."Helpful, compassionate, very informative, funny with a wicked sense of humor"-Amber embodies these attributes with poise and grace. Please consider me pleased beyond belief.

Went for post lumpectomy bras. They were welcoming and worked to get me a good fit. They made me…read morefeel comfortable and were mindful of my modesty.

This was a great place to visit. They gave me just what I needed, right when I needed it: love,…read moresupport, caring, honesty, & even a soft touch. If you're looking for a good business to provide you with warm and professional services, this is the right place. #APerfectFit

This one is truly exceptional company. If you are a caregiver or are in need of Medical Supplies…read moredelivered to your door, these are the people to call. Their knowledgeable telephone support team that will coordinate all communication between your doctor and your insurance company so that you never see a claim form, just an express delivery at your doorstep. Staff is very knowledgeable with respect to obscure critical care supplies such as Ostomy, Urology, and liquid nutrition. It looks like they have a fancy new website these days also. Complementary registered dietician services are a major plus.

I was stressed to find colostomy bags. I called around to several suppliers in Fresno in search of…read morethese. Most didn't carry them and those that did wanted a fortune for them. I am in the middle of getting an insurance issue resolved so my insurance isn't working. I couldn't afford $100 + to obtain these. When I called Shield HealthCare, Rebecca answered, listened to what I had to say and immediately told me that she thought she had an emergency kit. When I asked how much, she told me no charge. Not only was she respectful & gracious, she offered something that no one else had. Rebecca was my lifesaver. For ANY medical supply needs I will go no where else than Shield. Thank you so much.

Everything really, bad service all around. Appointment scheduling is the worst with motion. Had…read moreappointments set up and on the day of no one shows up and they said it was never scheduled. If you have an emergency good luck because you're on your own. They set up everything to their own time and never accommodate to you. When they do actually come out it'll be months out before they get parts in and another month before they get a tech to actually come out. We have no choice but to use them because they were our first vendor given to us by our doctor. We will not be continuing using numotion once our insurance policy is up with them.

I only put 4 stars so that people could see this because I know they could hide this review. They…read moreare still gonna hide this anyway. OK to the point numotion is not a good company to do business with I used them the first time to repair my wheelchair and when they did they sent me all the wrong parts and canceled my appointment to re-air my tires up. So I ignored them when they were trying to make things right. I just recently decided to give them a second chance and thinking they had changed but no I called them to schedule an appointment to get me a new wheelchair instead of scheduling an appointment I got laughed at and treated like I didn't understand anything they told me after I told them not to worry I'll get what they need they decided to connect me to someone for scheduling an appointment but she was out and I was told they'd have her call me and guess what I haven't received any call So they deserve a no star and a bad customer service rating

I've had a long journey trying to get a new CPAP machine and many thanks go out to Kerri Neufeld,…read moreRespiratory Therapist! She was very diligent about contacting and finally receiving everything that was needed from my doctor and walked me through the new equipment, setup, and maintenance. Kerri is so personable, professional, and very easy to talk to and she answered all my questions. THANK YOU, Elsa

Yesterday I picked up a beautiful walker funded by Medicare. My experience with Respiratory Care…read morePlus was totally professional in every way. Various medical equipment is on display and available to try out. Manager Cynthia is a delightful young lady who explained all the specifics of the walker I purchased and even carried it out to my car for me. She also offered help at no cost if any problems occur with the walker in the future, The financial purchasing process was quick and efficient. This will definitely be my go-to business if future medical devices are needed.

The review from almost a year ago from Laura C. echoes the same experience I had. Requested…read moreservice for a broken chairlift. The scheduler was nice and the day was set for repairman "Rip" to come repair. Provided the model and manufacturer of the broken unit to the scheduler. Was told if Rip is unable to repair the unit, then the service call could be changed to a 'survey' where they would instead take all the necessary measurements for a new replacement unit. Rip arrived and immediately said, "this is not an elevator, this is a chairlift. They (Arrowlift) didn't tell me it was a chairlift." I told Rip I told the scheduler the model & mfg. at the time. Rip then noticed that the phone attached to the unit was not turned on. He said that was a problem. Legally he cannot fix an elevator (or chairlift) if the attached service phone is not turn on. Rip asked me if the scheduler went thru a checklist (including if the service phone was operational) when the repair was scheduled. I told him no. Rip ask what was the name of the scheduler so he tell her she wasted my money because he still needed to charge me for the site visit. Not sure what changed his mind, but he decided to try to fix the unit only to tell me he couldn't. He stated he wished he knew the manufacturer of the unit beforehand as the mfg. is located back east and they were closed now so he couldn't call them for technical help. I mentioned again that I had previously provided the mfg. and model when I schedule the meeting. I asked Rip if he could at least turn this into a survey to measure for a new elevator. He agreed and took the measurements and various photos. Before he left, I had to cut him a check, even though I still had a broken unit and no idea what kind of elevator I would replace it with. Rip was a nice guy, it was just very unfortunate how much of a waste of time it had been. [WEEKS GO BY] I patiently wait many weeks for Arrowlift to generate a quote and/or have someone in sales reach out to me so we can discuss what new model to replace it with. I used their online chat feature on their website asking when would someone contact me and they said they would forward on my message. [ALMOST 2 WEEKS MORE GO BY] I called the main number and was told I needed to talk to a Brian N. in their Clovis location who had my file, however he was unavailable so I left a message for him to call me back. [ANOTHER WEEK GOES BY] I called asking for Brian and was told he was there but on another call and he would call me back. [ANOTHER WEEK GOES BY] I called again and was able to finally talk to Brian. He apologized for the delay, apparently my electronic file was locked in a computer and the only person who had access to it was out of the office for the last 2 weeks. I told him I was hoping to get a new elevator fairly soon considering how much time had already past waiting for them. He said he would generate a quote and email it to me. [ANOTHER WEEK GOES BY] Brian finally emails me but with nothing specific. Just a "rough estimate" of $55,000 to remove the old unit and install a new unit. (Keep in mind that we still have not identified the new unit yet). I called to ask questions but not surprisingly, he was unavailable again. [DAYS GO BY] I called them and was able to talk to Brian briefly on his cell phone as he was driving to leaving for vacation at the lake for the upcoming weekend. The call was cut short (less than 7 minutes) as he went out of cell phone range. [AFTER THE WEEKEND] I left a message for Brian to please contact me again so we could continue our phone conversation and we could identify a new replacement unit. [I WAITED 2 WEEKS AND I NEVER HEARD BACK FROM HIM] I finally gave up trying to work with this company and their incompetence. They wasted too much of my time and my money for nothing to show for it. (approx. $500) I decided to install a spiral staircase instead and it arrived in less than 2 weeks and for a 1/10 the cost Arrowlift try to charge me. I never worked with a company before less interested in trying to make a sale. DO NOT USE ARROWLIFT.

Very slow, uncoordinated service. It took 2 years to get our lift installed. Project manager never…read morevisited site. Different installers who didn't talk to each other and didn't bring all tools/ parts necessary for installation.