Honest and knowledgeable. Was able to get my vehicle in , in a timely manner and repaired also in a…read moreshort time.

I received excellent service for my car today! Very fair pricing and no upselling for things I…read moredidn't need! It was my first time to use their service; they will be my taking care of my car needs from now on. I also like that they are a local family owned business. Thank you, Tony!

Got a chrome delete and window tint on my 2021 Grand Cherokee. Turned out fantastic, super easy to…read moreschedule and my car was ready one day after I dropped it off. Very fair pricing, worth the hour drive from Cincinnati. Highly recommend.

I requested information on a tune for my JCW Mini, not only did they have the best pricing: they…read morewere knowledgeable and fair, communication these days is often difficult to have with companies. They actually respond to texts or calls readily to meet the consumers needs. Can't think of another company I could recommend more highly!

Last year, my backup car quit right outside their business. They ran right over and got it off the…read moreroad for me. Put in a new battery and I was good. I remembered their helpfulness and went back July 2023 when my main car starting squealing. They installed a new serpentine belt and checked over the car in general. They could have tried to upsell me and did not. They did recommend 2 rear tires (which I will have to get elsewhere). They come across as honest and genuine to me. I will go back.

If you want the best service and best price in the area this is the place to take your vehicle!…read moreThis group of mechanics will not upsell you on the things not needed but they will inform you of maintenance that could be coming down the road. You really can't find that in a shop these days because everyone else is looking to upsell on maintenance that could wait or just to line their pockets. These guys stick to their word and provide the greatest customer service and mechanical ability around. I will continue to take all my vehicles to them for any repairs!

I had the random day off and knew my car was in need of struts and back breaks. As I'm from the…read moreCLE originally and have my mechanic back home, I already had an estimate for the work that needed done on my car. While I'd love to make the trip back to Wayne's in CLE, I just didn't have the time so I made several phone calls to local area places. CK Family Car Care provided with a "loose" estimate and asked if I could bring the car in that day for them to take a quick peak before a final estimate. As they were close by and I had the time, I drove it over. CK FCC provided me with a very reasonable and comparable price to my home mechanic. They offered to do the job that day. They also stated my brakes were fine and not needed at that time. Thank you for being HONEST! I called my sister to see if she could come and get me and the guy at the desk said if they couldn't they could run me home and come get me when the car was done. I was surprised and appreciated the offer. The customer waiting room is bright and clean with coffee and a TV. They completed the work same day and when I came to pick up the car they took me into the shop to show me the old parts and how the fixed it. I appreciated this touch too. I will definitely be back for future car repairs.

Went in to have a noise checked out. Turned out the front…read morebrakes and rotors needed attention and that job was done at a fair price. The repair approval process is straightforward and swift. The price for basic auto shop parts is severely inflated to the point of being gouge! Hence a couple stars penalty.

Quickest, easiest oil change I've ever had. Didn't get out of the car, and the guys had everything…read moredone in probably 5 minutes.

I took my car in and they said a diagnostic for my car would cost $115.00…read more. one half hr later they called me and said they did not have the tools to diagnose my car but still charged $69.00

Burton's Towing is absolutely top-notch. From the moment I called, they were professional,…read moreresponsive, and reassuring during a stressful situation. They showed up quickly, handled my vehicle with care, and made the whole process smooth and hassle-free. The driver was friendly, knowledgeable, and clearly takes pride in the work they do. It's hard to find a towing service you can truly trust, but Burton's Towing delivered above and beyond. I wouldn't hesitate to recommend them to anyone who needs reliable, honest towing service. Krishnan his crew always delivers

What's worse than the feeling of your car breaking down? How about your car breaking down 2 1/2…read morehours from home early on Thanksgiving morning (like 1 AM) when you're on the interstate and the temperature is about 15 below freezing. The scenario above happened to yours truly this year. Thankfully, I have AAA and - after putting a request in on their website - someone from Bennett came to my rescue. Even better, he mentioned that he worked at Bennett. He checked my car over while it was still by the side of the road, told me what he thought the problem was and translated it from car-speak into dollars for me. The next day, I was able to pick up my car at their shop. It was back to running like new, and the cost on the repair was very close to what he told me he thought it would be. I couldn't be happier with how my Thanksgiving ended up after its bad beginning, and much of my thanks this year goes to Bennett!

These guys are, by far, the best repair shop I've ever worked with. They have repaired a number of…read moreissues for me including repairing my 2011 Cadillac CTS that had been sideswiped and did an amazing job on the repairs and blending the white diamond paint. You couldn't tell it had been hit. Also, they have popped a number of dents on other vehicles, repaired a damaged bumper on my 2012 CLS AMG, and detailed my vehicles a number of times. They missed a small scuff on my bumper once and promptly got my car back in to resolve it. The pricing is always reasonable and service great. I thought it would be good for me to comment as I see they got a bad review here. I find that review to be completely off from my experiences so I'm not sure how valid it is... I've never heard anything negative about these guys and the Google reviews support that statement. Thank you Auto Spot!

This place was a significantly worse experience than other places I've gone. The repairs went on…read morefor a very long time without any communication and they tried to give me the car back with a half-assed repair of the steering column, to which I had to make them order a new part which again took a very long time. The second time I used this place I needed a really simple part replaced, but they ordered the wrong one without confirming and wasted a good amount of my time commuting back and forth. Overall I do not recommend this place, would go to Gerber

We only use J&J for our car repair needs with seven cars in our family! We always have prompt…read moreservice, an HONEST call about what is wrong and the pricing. Never do they try to up charge or sell something you didn't come in for. We wouldn't trust our kids cars with anyone else!

Never use this company myself included I know of 4 people that never showed up. I didnt know that…read moreuntil I already called them guess what they said 30 min to an hr never showed up 3 hrs later they blocked me.. I will keep posting on every place I can do not trust do not call. They also pay people to give 5 start reviews on Google do not call them