Bought a new to us car here. We had been keeping an eye on things online, and they had two we were…read moreinterested in. We called ahead and they had them ready when we got there. Kolton was very helpful without being pushy. He understood what we were looking for, and explained anything we had a question about. Older car, bought as is. Had a few issues that we knew about, and they knew about. They had done a little work on it. We took it to a trusted shop later, and they took care of those, and recommended a few other preventive maintenance things. Nothing big or surprising. I'll note that they have pretty good reviews, which is unusual for smaller car dealers. Price was reasonable. Each of the staff we dealt with was great. It's not a huge dealer, and they mostly do new cars, but they had a decent selection of used. Paid cash so I can't speak to their financing. We didn't try to talk them down much because it was already a good deal. But they did negotiate readily. Sweetie is happy with her weird new car.

Thanks Kalista for your awesomeness, you really came through for us when we really needed it the…read moremost, having limited transportation was not how we imagined living but then you came along and changed that. Helping us by getting us the vehicle we needed and at an amazing price. Thank you so much for all your help. And thank you Wilmington Auto Center for having so many selections.

Andrew and his team took great care of me. I had a tire blow out of my trailer and they had it…read morefixed in 15 minutes. I came back with the trailer to have three morereplaced and they had me out the door in less than an hour. Great customer service ,highly recommend.

Rafael and his team are wonderful! We got a flat tire on 71S, got towed to Tire Discounters, and…read morethen met Rafael. He was warm, welcoming and helpful. Even though the tire we needed wasn't in stock, he offered to put our temporary spare on the car at no charge, and when we insisted we on paying he responded with " I just want to help, no charge." I responded with a BIG thank you, a handshake, and a review on Tire Discounters website and this Yelp review. If you need assistance, please seek out Tire Discounters, and these wonderful people, and ask for Rafael!!

I came in for a simple oil change. The morons did not offer me the best possible synthetic oil…read more Then they left something disconnected, which turned on the check engine light. They told me to return and they would turn it off. When I returned, a dumb hick gave me attitude and claimed that they could not help me with that. Stay far away from this place.

A fast, thorough oil change that included all proper vehicle checks. Staff was very nice and…read morehelped me get the best discount. Definitely recommend!

Updated* I had my…read moreoil changed there, a week later the splash guard fell off and cost me nearly $300 to replace. Made a claim through customer service, which took nearly a week for them to respond, and they are not taking any responsibility or doing anything to make it right. Edit- Customer service reached out the next day and reimbursed me for the damage caused.

Shelby and his team (Chris, Tre, Abby) the whole team is exceptional! Attitude, professionalism,…read morespeed, expertise, and second to none courtesy that keeps me coming back! I can only give 5 stars but they deserve 10 every time. If you need an oil change or just a quick minor maintenance check this is your next stop! Trust me; a complete team is hard to find these days but there's a few left including this one!

I went in today last minute to get an oil change before I go on a big trip to go visit my best…read morefriend 3 states away, and I can honestly say this was some of the best service I've ever received getting my car maintenances! Savannah was wonderful and even took time out of her busy evening, to ask me questions about my car and showed me how to check my oil. And Noah was great too trying to give me a good price for my battery and my oil change. I will most definitely be coming back!

Wish I could leave zero stars…read more.. DO NOT BRING YOUR VEHICLE HERE. What should have been a routine oil change turned into a complete nightmare. Valvoline damaged my brother's car during a standard oil change, leaving him without transportation right before he needed to leave for an internship. We made it known from the beginning that he needed his car for transportation, and they assured us they would make it right. While they did provide a rental car initially, they are now demanding it be returned even though the entire situation was caused by their mistake. My brother is currently in Minnesota for his internship, and instead of making things right, Valvoline has refused to either ship his repaired vehicle to him or extend the rental until he has access to his car. They're expecting him to deal with the consequences of a problem they created! A simple oil change should never result in a damaged vehicle, weeks of inconvenience, and a customer being stranded hundreds of miles from home. The lack of accountability and customer service throughout this process has been incredibly frustrating. Please save yourself the headache and take your vehicle somewhere else!

BEWARE!!!! Just went to get our oil change and what a nightmare! First I am not one to complain…read moreor do a bad review as a business owner myself I know the importance of customer satisfaction and business reputation After taking the oil out of vehicle we sat for approximately 20 minutes while they tried to take the oil filter off. After numerous attempts they couldn't remove filter. The manager came and said they were going to refund us our oil change because they had already charged us. I said that's fine but I explained I noticed they extracted the oil and didn't see them refill. He assured me they did and he yelled for them to close it up and open bay. A tech came over checked the oil dip stick twice and then proceeded to put the oil stick in and close the hood for me to leave. It felt wrong. I honked and asked him to show me the stick. He proceeded to open the hood take the stick out 3 times then lay it on the truck and call for a manager. By this time I am out of my truck because I still hadn't see the stick. Manager came over and I explained. I was getting ready to be waved out of the bay and go on my merry way with NO oil. He got combative and argumentative claiming that they were not letting us leave that is why the hood was up. I tried explaining the reason the hood was up was because I asked the tech to show me the dipstick. After he closed the hood for me to leave. Accidents happen and that was a huge one l! The discombobulation came from the manager NOT listening to the customer, I could see his hostility in his eyes and his aggression and his attitude is what was wrong place wrong time. The other two techs apologized and were quick to admit the wrong. The leader however was the opposite. He never listened and walked away.