We took our Subaru Ascent to Miller's Collision Center at the recommendation of our Subaru dealer…read more We were extremely impressed with Josh and his team and they made our Ascent look better than new. They were professional, honest, and actually came in under the estimate. Highly recommended. Martin

My car was stolen, and recovered. Too many things to list but there were roughly $15k in damages…read moreincluding detailing the car inside out. (Also needed engine repair at different service center)They dealt with all the issues with insurance, and there were ALOT. My insurance company was being shady and Millers definitely took care of it. They made sure my policy paid for repairs to be done so when they returned my vehicle, it was SAFE! They also had to replace and paint the hood and it matches perfectly. My car looked, and smelled brand new when I got it back! Excellent customer service. When I took it to the mechanic for engine repair, they asked where the collision work was done because it looked brand new! The whole or deal was a nightmare but they explained everything step by step and made it so easy. Couldn't recommend a better place!

Overall work quality is excellent. Quote given and timeline was spot on. However, when I came…read morecollect the vehicle, the receptionist stated "if you want this car back you need to pay us" and the person had an entitled smirk. I have never been spoken to that way by anyone in a customer service position. Additionally, I was paying out of pocket for the work. I am not returning to this business. I thought I found a body shop for my multiple vehicles; however, that one person's attitude changed my mind.

I had a second positive experience at Germain Body Shop last week. I use a power wheelchair and…read morehave a Honda Odyssey with a wheelchair conversion. I am completely dependent on it for my independence. A panel on the bottom of the passenger door had come loose and I feared I was in danger of having it fall off. I took it in to Germain and Josh was able to fix it while I waited. He even had it washed which I'd been afraid to have done due to the loose panel. I highly recommend Germain and Josh and am grateful for the service they have provided to me on two occasions.

Absolutely hands down exceptional company. Genuine, honest people work here. They are kind and…read morerespectful also. The work they do is amazing. The relationship and communication between them and you is so comfortable. You just know right away that you can trust them and they are going to make your car just right! Places like this are far and few between. C&D is the diamond in the ruff. Such a high caliber standard here.

Best experience and customer service !!!! my car was in need of a new mirror and paint and they…read moremade it look brand new! i'm so pleased 100% recommend!!

Had front end of car damaged after hitting huge boulder…read more Got estimate and had great service and estimator had work done for less than quote. Office was clean and Abbey was so helpful and knowledgeable. Contacted me with updates. Highly recommend Carl's for Car Repairs. Great Job

This place is shity place I don't recommend you to go there, they charged me $596.60 for something…read moreelse, after I paid I found out the problem is still, when I went back to them they said ohhh you have other issues we fixed one but if you need to fix the other problem bring the car to us tomorrow when I brought it to them they let me leave the car from 9am to 5pm then they call me they said our Mechanical isn't here come take your car. Anyways I'm gonna contact my lawyer to sue them, on ma mama I'll shut their shop down.

You get what you pay for…read more I spent $25,000 dollars of work restoring a barn find car. And agreed to everything they recommended needed attention. Upon picking up the car. The brake caliper failed a day later and had to be towed back. Expectedly I was angry, flukes happen and I get it but the failure happened on a part that is responsible to my safety. Even though I lost my temper at Dalton, he didn't yell back rather kept his composure and said he would prioritize my issue. Later that day Ricky the manager from Foreign Exchange gave me a call back apologized and accepted responsibility for the parts failure at no charge to me. THIS!!! Is what I look for in a mechanic! Everyone makes mistakes but not everyone stands behind their work and makes sure that you have a good customer experience getting things right. I will continue to do business with Foreign Exchange because they prioritize professionalism, believe in the quality of their work and when things go awry they warranty their work instead of putting the onus back on you.

Have a 97 Mercedes with some minor fire damage and called to see about getting it repaired…read more Unfortunately, due to the age and parts availability they were unable to help me. They did however absolutely go completely above and beyond giving me recommendations on who to contact that might be able to help. So incredibly polite and you just don't see this kind of customer service anymore!

Took my SUV in for paint/dent repair. The work requested was good but when my vehicle was returned…read morethe inside was filthy. There was white dust everywhere, on the seats, dashboard, carpets, and even outside on the door handles. You get inexpensive work done here but don't expect him to clean up after himself.

I took my van mirror to get painted there. We noticed there were a few spots that had tiny…read moregrains/specks and the color was off ever so slightly, so we asked him if he could buff out the imperfections and he said with another coat the color would be just right. This is how the mirror was when we picked it up from getting "fixed." Gobs of bubbles up paint, scratches, paint splattered on the black/plastic part of the mirror, glue and scratches everywhere else. Bob refused to fix it especially because "we paid next to nothing for it." When I told him it's not about the price, it's about the fact that this is how the product is leaving his "shop' with his name behind it, he took cash out of his wallet and handed to me... pictures below. This was a brand new mirror that is now completely ruined.

My 1978 delta was sitting around collecting dust and fading away. Maaco gave me a great price along…read morewith speedy service and a top notch finished product. Joe was very helpful in the decision making process, I will definitely recommend and return in the future.

MAACO has painted this same vehicle twice with no reports of "Bondo or filler" as there are none…read more The second time was for a paint job and repair of a scratch on the upper right fender for an additional $194.00. The scratch reappeared within a year along with additional paint bubbling and a semi-vertical scratch in the bubbling paint due to shoddy work and they were timely informed of this. Dean Price subsequently lied to my face and stated it was because some Bondo fell out. This is untrue as Bondo does not "fall out" according to their 3M Website. Then he gave me an estimate of an additional $500.00+ to again repair their own shoddy work. Reported this to the Ohio Attorney General in which Dean made more misrepresentations. This is INTOLERABLE and I will have no choice but to substantially escalate this issue. I no longer trust this MAACO to repair their own shoddy work and demand a refund and the cost of proper repair and painting.

After a frustrating experience with a previous shop that failed to fix my car (2011 BMW 328xi), I…read moredecided to take it to Specialty Motorwerkes. From the moment my car was dropped off, the staff was professional, helpful, and friendly. They took the time to explain what was wrong with my car, what needed to be done, and why. I really appreciated their transparency and communication throughout the entire process. Not only were they easy to work with, but they also completed the repairs quickly and efficiently. Now, my car is back on the road and running well. I couldn't be happier with the service I received. Update: It's now been about 2 weeks since I got my car back and everything had been working fine, no lights on my dash whatsoever. Unfortunately ,my car broke down (went into limp mode) again. So, they fixed general issues, just not the issue causing it to breakdown. I thought about taking my car back but when my father called the first thing out of their mouths was talking about a charge for looking at it again. This being the 2nd shop I had taken it to and the 2nd time I was failed by a shop, I didn't really have the means to spend another few thousand on it. Very upsetting, I was considering this shop to be a go to for me.

Perhaps the new 'Specialty' is trying to rob customers instead of doing a fair service at a decent…read moreprice? DO NOT look at reviews older than a year; that's apparently the prior owners who actually worked with honesty and integrity. My van went in with what I already confirmed was 2 bad relays, a bad fuel pump, a leaking power steering pump (Toyota used ATF back then, which is highly corrosive) and a dead alternator from the PS leak. Unless you supply external power, it was key dead. With power, all primary safety items such as, lights, front wipers, signals, blowers front and rear, power windows & locks, buzzer, horn, and the radio work. The cruise control does not work due to an illuminated BRAKE on the gauge cluster disabling this for safety. I believe it's the emergency brake lever needing tightened, and a weak brake cable that might need replaced soon. On a bottle the van cranked started ran and held idle without issue. I- like many- assumed this was the same shop as it used to be. RUN! AVOID!! Dalton called a week after it was dropped off (and the van NEVER moved, the tires aren't marked by chalk but I confirmed their drop off position visually) and proposed orally $1197, (I repeated it twice and wrote it down) to replace the fuel pump, fix the AC (provided it didn't need an evaporator, oil to convert to R134- a common and uncomplicated process if the a/c system leaks have been remedied). I was highly concerned they didn't see the obvious ATF coating everything stemming from the PS leak, but Dalton said they'll go ahead and do the fuel pump and adjacent electrical, with the PS leak and full A/C cost TBD. Not unrealistic with a 40 year old vehicle, I figured if it needed converted to R134, they would need to replace the accumulator, need a conversion kit, have to replace any leaks in the AC system... this section was indeed left open. However... he NEVER gave the quotes in writing at this point and by law I should have been entitled to those to see what he was saying on the phone. There is ZERO POINT putting another new alternator on without actually fixing the issue. NONE! He assured me on that 8/29 that he would be directly in contact when the PS issue was verified and quoted out. Nothing for nearly another week, so on 9/3 the van again was visually confirmed as not moved. I call for a status update. No mention of the supposedly 'approved' additional charges at that time. Nothing in writing... 9/4 he calls back and the 'initial' cost somehow went up to $1917 (again- nothing was provided or agreed to in writing at this point) and now we're looking at upwards of $3200 with no guarantee of the scope or scale of repairs- saying it may end up more. What was NEVER agreed to was the fuel system costs that only NOW SUDDENLY appeared after I rejected the $3200 quote. In their system he is able to manipulate what I supposedly agreed to, to show as "agreed" and checked off. That's right- his own software gives him the ability to back up his lies!!! PROFESSIONAL CON ARTISTS!! There are zero part numbers in their supposed 'estimate.' No labor times; no credits for overlapping operations (such as if you take of an alternator, the belts already have to come off). An honest and transparent shop will always be up front with you and disclose these things. Good techs make more money by being accurate and efficient with diagnostics and repairs... So just to recap: he is demanding $685.01 for a van that has NEVER had a wrench turned. He checked off without my authorization a $467.56 charge for "additional time you approved last we spoke." Dead lie here... So I proposed 2 hours plus tax to be done as-is where-is; there was a mutual expectation up until today that I'd have a van running, starting and stopping, and at least a full picture of A/C costs estimated for somewhere in the neighborhood of $1200 plus some shop fees taxes etc. Nope! Now he says I have to pay in cash (knowing this is EVIL!) AVOID AVOID AVOID DISHONEST PEOPLE