Very disappointed. Repair was done but I had a problem with my headlights being aimed too low. Took…read moreit back and in a few minutes they said it was corrected. I realize aiming is hard to do in the daylight. However, when I next drove at night they were even worse - could only see about 50-75 ft! S/be 150-200 ft on dim. Took it back 12/29 & was scheduled for 1/13,repair. Took it in on the afternoon of 1/12. On 1/15, they called and assured me several times they were fixed. Picked up in the afternoon and at 6:30pm, drove around my cul de sac and they were just as low, maybe even lower. Would not recommend.

So Caliber Collision in Xenia Ohio decided today was the day they committed insurance fraud and my…read morewife was the mark. Allstate sent us to Caliber Collision when we had a tire blow out that caused damage. We took the vehicle in Tuesday and my wife picked it up today. I did not have a chance to look it over because I had Gene in the car and had to pick up the other two kids from school. One of the first things noticed when we pulled in was the wrong wheel was replaced, so I told her to check on that. Dakota? said that the mechanic they outsourced the work to couldn't get the wheel off without breaking the lug stems. So the mechanic decided to replace a different wheel, first hinky thing. Now I am no mechanic, but I would think that you would do the job and if something breaks you contact insurance and have them revise the claim. So the wife tells them that is unacceptable, that the agreed work was the driver's side front wheel, not the driver's side rear. Well then some lady comes out telling her how Dakota was confused. That they did the work, then rotated the tires and that's why the new wheel wasn't in the driver's side front position. As I said before I had my youngest in the car and had to pick up our other kids, so I had to leave. It was not until I had run all the errands and finally got home that I found out that everything she had said was a lie. You see, they were supposed to replace the wheel, tire, and air pressure sensor. Because the tire had been plugged by the tire shop we had gotten it at it was really easy to tell they hadn't changed it, because the plug is still there. Further, the air pressure sensor was never replaced. So, now I will be involving Dave Yost Attorney General, Better Business Bureau, and Allstate. Don't lie to a customer, especially if it is an insurance claim.

I had a second positive experience at Germain Body Shop last week. I use a power wheelchair and…read morehave a Honda Odyssey with a wheelchair conversion. I am completely dependent on it for my independence. A panel on the bottom of the passenger door had come loose and I feared I was in danger of having it fall off. I took it in to Germain and Josh was able to fix it while I waited. He even had it washed which I'd been afraid to have done due to the loose panel. I highly recommend Germain and Josh and am grateful for the service they have provided to me on two occasions.

Germain Staff, My…read moreson's car was stolen from my driveway and was retrieved by Xenia and Lima Police Departments. I called Germain Body Shop Service Manager Josh Fosdick and told him what had happened. Mr. Josh Fosdick sprung into action by dispatching one of his tow truck drivers to go pick it up after it was released back into my custody. This is an immediate example of great customer service extended to my family doing my son's car recovery. Mr. Josh Fosdick kept my family updated on how the repairs were going throughout the repairs. Mr. Josh Fosdick and his team get FIVE STARS from me. I just wanted to take this opportunity to let you know how pleased I am with you & the team behind you regarding the repair work done on my son's 2018 Dodge Charger Scat Pack after it was stolen. Great job Mr. Josh Fosdick (Body Shop Service Manager) and team alongside Alex ( Car Detail Specialist) did a superior job on detailing my son's car after the body shop did their work. The repairs were completed on schedule with no delay and the results of the dedication were exceptional. As a customer , I would not hesitate to recommend Germain Auto Body Centers to others in need. Thanks again for a job well done Mr. Josh Fosdick ! Most Grateful, Jimmy S.

I highly recommend D & T! Car repair was perfect but more importantly they were honest about the…read morerepair. When they were able to buff out the rear bumper instead of replacing it, they reduced the bill by over $500. Truly appreciate their honesty- I would have never known. Nice people, prompt 3 day turnaround as promised also!

Don't bother calling for rust repair, seem to be only interested in insurance collision jobs…read more Called in spring and was told they were backed up with winter collision jobs. He requested I call back in the Summer. I called back in July and it was the same story...call back later. Don't waste your time calling for rust repair.

Had front end of car damaged after hitting huge boulder…read more Got estimate and had great service and estimator had work done for less than quote. Office was clean and Abbey was so helpful and knowledgeable. Contacted me with updates. Highly recommend Carl's for Car Repairs. Great Job

This place is shity place I don't recommend you to go there, they charged me $596.60 for something…read moreelse, after I paid I found out the problem is still, when I went back to them they said ohhh you have other issues we fixed one but if you need to fix the other problem bring the car to us tomorrow when I brought it to them they let me leave the car from 9am to 5pm then they call me they said our Mechanical isn't here come take your car. Anyways I'm gonna contact my lawyer to sue them, on ma mama I'll shut their shop down.

I have a 17 yr old Saturn Ion 2. I had a wreck in December that damaged the front of the car…read more Saturns are no longer made so parts are hard to find. I'm retired and on limited income so I can't buy another car. When Dave told me it's a goner I was devastated & told him it can be multi-color - I just need it to run. Little Giant Body & Paint matched the paint perfectly, found a hood that fit, fix whatever needed - it runs great. I'm happy thanks to Dave and his crew - they are the best!!

We got three bids for body work on our car when our daughter recommended Little Giant Body &Paint…read more She had previously got work done and was very satisfied. We got a quote which was better than the three we already had, and they were able to get the car in on a timely manner, much faster than the other bids. I was very happy with the work which was completed before the promised time. Dave was awesome to deal with and kept me in the loop every step of the way. I highly recommend Little Giant and they are now my go to service provider.

Body Werkes does shoddy work and has no interest in making it right. I brought my Jeep in for a…read morerelatively minor repair to the right rear corner. Carlton told me they would be installing a "brand new taillight" to replace the one that was damaged in the accident, in addition to the sheet metal repair. I thought they did a decent job on the body work in general. However, instead of installing a new taillight, they put on a piece of broken garbage that they must have found in a junkyard trash bin. I told Carlton that this was unacceptable, and he assured me that he'd replace it. I repeatedly called and texted him over the next five weeks, and his answer was always the same: a new part had been ordered but it was defective, and he would notify me when a replacement arrived. After the third time he told me this, it was obvious it was just B.S. and he was making no effort whatsoever to find the part. I eventually ordered the taillight myself through Amazon, which cost only about $35, arrived the next day, and I installed in about five minutes. I am somewhat perplexed why Carlton was willing to risk losing a customer over an issue that he could have corrected very easily and inexpensively. I actually used Body Werkes on one occasion previously, and was satisfied that time. But after this episode, I'm never going back to them again.

Carlton, owner of Body Werkes, is a deceitful, rude, and absolutely horrible person to work with!…read more"47 years in business" and no clue how to treat customers with respect and do an honest job! If you want your vehicle done correctly and in a timely manner, DO NOT GO TO HIS SHOP!!! I hit a small deer on September 14th and filed a claim with my insurance company, then decided to go to Body Werkes for repairs because his shop was recommended to me by Augustine Automotive who is one of the most reputable shops in Beavercreek, per Google reviews, and is close to home. Carlton painted himself as someone who loves to help people and does honest work, and told me my vehicle could be done in 1-2 weeks if I brought it to him for repairs. I didn't have rental car coverage through insurance and told him my other vehicle is not very reliable and needed a new tire and windshield wipers. He told me to bring him the car and he would get it taken care of for us. He quoted me $100 for repairs. Then he claimed I had a busted rim and needed a new one. I never noticed this damage when taking off the tire so I asked him how it was busted. No response. He took it upon himself to do an oil change that I didn't ask for as well. He then said I didn't have to pay him until my Traverse was done, and that he could likely roll the cost of my car repairs into the cost of the Traverse to make things easier on us. Instead, he made them a living nightmare! He kept telling me my vehicle would be ready at a certain date but when the date arrived, he pushed it back another week. He did not keep in contact with me about any updates and I had to keep calling him. He spoke down to me and even yelled at me over the phone on a couple occasions and loves to interrupt and not let you speak, belittling you and claiming he is doing all he can to help, when really he is robbing you blind, or in this case, the insurance company. He cuts corners to line his pockets, makes false promises, falls through on deadlines, and yells at you when you call him out on his dishonesty and lack of communication! He started doing repairs on my vehicle without my signed consent, left me out of the loop of any new damages found and took it upon himself to bill the insurance for even more repairs/parts without my consent, and told me on 10-13-2022 I would have my vehicle back by 10-21-2022. He notified me via text on 10-19-2022 that he was still waiting on my grill to come in (3 weeks later) and that my vehicle won't be done until mid-next week... 3rd time he has failed to deliver my vehicle as quoted. On 10-05-2022 I told him I wanted to come get my vehicle and go elsewhere but he refused and said my vehicle was already disassembled and couldn't be driven and that parts were already ordered. I was stuck and had no choice but to let him do the repairs even though I never signed anything giving him permission to do them. I contacted my insurance company today, 10-21-2022, and found out from the rep that Carlton not only submitted another supplement claim on 10-19-2022 for damages he found and never discussed with me, but then on the SAME DAY and within MINUTES of that request, he called back into the insurance company and told them the work was done and the vehicle was delivered to me on 10-19-2022! THAT WAS A LIE AND HE STILL HAS MY VEHICLE!!!!! I called him out on this and he spoke down to me yet again and yelled at me and said he never told them that my vehicle was done and tried to treat me like I was stupid and asked why he would say that when he submitted a request for an additional supplement!! I told him I'm not him and can't tell him why he lied but my insurance company has no reason to lie about this to me however, he does because with him saying I have my vehicle, he was able to submit that additional supplement and have a payment sent directly to him without my name on it as well since according to the insurance company the work was completed and the vehicle was in my possession, which is a LIE!!! He told my insurance rep that he was canceling the parts he ordered for my car to complete the work and wasn't touching anything else on it. He never said one word to me about this, so I sent him a text asking if that was true and that I'd get my vehicle and take it elsewhere to do the repairs and asked if my vehicle was drivable. He sent me a text with a picture of my vehicle missing it's front end in response!!!! He ignored my request for a detailed invoice showing what parts he used and what work was done, I still have nothing from his shop!! He then said in order to have my vehicle back, I have to pay him around $8,500 in cash or certified check for the work he has done, despite the claim estimate from insurance being $7000 and his additional supplement he snuck in for $454! So somehow he magically came up with an extra $1000-$1500 and is holding my vehicle for ransom until I pay him for work I never signed off on and never received an invoice for!! AVOID THIS SHOP!!!