I have a ring custom-made and couldn't be more thrilled with the outcome. It's absolutely stunning.read more

We had a chance to have Mr. Thuan Nguyen make our wedding rings a while ago. He did not disappoint…read moreus and made us the perfect custom rings that my wife and I love them so much, from the design, the size, to the price. Since then, I had a few more opportunities working with him, as well as referring him to my friends for their jewelry need. We only heard all good things about Mr. Nguyen, including some difficult fixes or custom designs and they were all happy with the result. One mentioned because he is the only jewelry technician with a Master's degree in his field in this state of Ohio, so nothing is much challenging to him, to be trusted with the most important and valuable items from the customers, not to mention he has invested in some special laser devices that not many stores have, which made things perfectly cut and customized. Besides, I love to support this family-owned local business, with friendly staff, honest owner, clean space, and most importantly, elegant selection of jewelry. Highly suggested ACT Jewelers for any of your jewelry need!

My watch didnt last 12 HOURS after they replaced the battery. AVOID. Posted a pic below.read more

Went in today for a minor repair of my necklace . Nikki so kindly helped fix the necklace and…read moredidn't charge me as the repair was so minor . Very friendly environment and I will definitely go back

I can't say enough amazing things about Charlie's Repair! From the moment we walked in, the…read morekindness, patience, and genuine care we received were beyond anything we expected. They went above and beyond to help my wife and me with her ring, and you could immediately tell this wasn't just about making a sale or completing a repair. They truly cared about us, understood how meaningful the ring was to our family, and treated it like it was their own. The level of service, attention to detail, and genuine kindness they showed us is something you just don't find very often anymore. My wife walked away incredibly happy, and that alone means the world to me. If you're looking for someone you can trust with something precious and sentimental, I wholeheartedly recommend Charlie's Watch Repair. We are incredibly grateful for everything you did for us. 10/10 -- absolutely amazing people and an amazing experience!

I had a citizen eco drive watch (recharges by sunlight) that had been in a drawer over 10 years…read more The battery was dead. I had done a little research and learned it needed a new capacitor. I went into Charlies and was a little skeptical. It had cases of jewelry and watches, but I didn't see a work area. A young lady came out and met me, I showed her the watch told her the problem she said, "it needs a new capacitor". I knew I was in the right place. They even got it fixed faster than they said, I recommend them if you need to have a watch or clock repaired. In fact I will be bringing some old clocks in need of repair! Chris W.

I was given my grandfathers watch from my father last year. It one of the only things we have left…read morefrom him and it means a lot. It didn't run and was pretty banged up. I tried a new battery but it still didn't work. I sent it in hoping that there was a way to bring it back to life. I had never sent a watch away for repair before but I trusted the other reviews. Igor communicated with me right away and was very honest and fair. The job required a bit of special work because of discontinued parts. He worked with me and went above and beyond to do the repairs and get the watch in the best shape possible. The job was done very fast and shipping communication was immediate after payment. The watch arrived looking beautiful and ticking away perfectly. I showed my father and it meant a lot to him to see that watch running again and to see me wearing it. I would absolutely trust Igor with any future watch repair. He is trustworthy, more than fair, and does great work.

They never respond to messages. I've sent their form in 3 or 4 times in the last six weeks asking…read moreif they could do repair my watch and give me an estimate. They've never responded. It's okay if you don't work on my brand of automatic GMT watch but at least respond!

Finding a jeweler who "gets" you can be a challenge. Jewelry can be very personal. I stopped in…read moreone day just to "window shop". Stephanie Weber spent likely an hour showing me a myriad of sparkly things, but also getting to know me. She is very intuitive and thoughtful in her words and suggestions. I didn't feel like I was being sold or pressured in any way, but was spending time with a new friend. My, now fiance, purchased my beautiful engagement/wedding ring from Stephanie. She helped take my very random thoughts and perusing into a suggestion for a ring which I am entirely in love with. More recently my sister and I have been back to EDC with our mother to create some new pieces from heirloom jewelry and stones. Stephanie continues to be amazing; Cody Pinnick as well. They have taken our ideas and pictures to create some beautiful sketches for our future designs. I've also had some things repaired here as well and the results have been great thus far. Having grown up with a family friend who is a jeweler, I'm always skeptical of "jewelry stores" and sales people. EDC has proved to be a very different and unique experience. I'm very pleased and happy to recommend them to people looking for a special jewelry experience.

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

Great customer service! I had my wedding diamond put on a necklace for my daughter's college…read moregraduation. It turned out beautifully!!

The people at this store are amazing and so helpful. The cost for watch bands and batteries is…read moregood. And they have lovely jewelry.

Nice friendly staff that greats you when you enter. I love…read morethe bargain bins, I found something that was a bargain in the bins......fantastic. The staff answered all my questions, I pointed to several shinny coins and asked how much, prices were in line with what I expected. I asked about bullion silver prices, seemed similar to other places. If you don't see it in the case, ask, they might have it, but it's not out. The place is small, so it's a little tight, if more than 2-3 people are in the coin area, but the have a nice place to sit while you wait.

I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

Pam at Unfinished Creations has done many types of jewelry making for me. I had a wedding band…read morepurchased elsewhere. Pam made an engagement ring to match it. Years later, she made me a custom-set emerald engagement ring. Beautiful! She's made me many pairs of earrings over the last 40 years. I buy the loose gemstones from Pam, and she makes them into earrings. When I lost one of my favorite earrings, a pair in chrome tourmaline that was originally made by Pam, she found a matching stone and made me another one to replace the one I'd lost--the one and only earring I've lost in more than 50 years! She has done a number of repairs for me over the years, too. Pam is great! Rebecca

The owner made a ring for me and one the stones is alot higher than the other stones in a 3 stone…read morering. When I asked her to fix it she huffed and puffed and told me how tired she was and didn't know when she would get to it. I had already waited 2 months for the ring and did not want to wait another 2 months or more. So I would say the service is poor and she doesn't honor her work.