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Oxnard, CA

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Mobile Phlebotomy Services Biocells

5.0 (3 reviews)
Open • 7:00 am - 2:00 pm

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Pacific Diagnostic Laboratories

Pacific Diagnostic Laboratories

4.7(6 reviews)
4.7 mi

Any of the past times that I've visited this facility, it's been pleasant! Staff, welcoming…read more. Phlebotomist, an expertise.. Wait times, little to none! However, and I hate for it to be a one time experience that makes me feel this way, but it does, today (8/4/26 in the AM), I showed up for an appointment with (what I thought) everything that I needed: ID, form for Biometric Screening through Cottage's Wellness benefit system, & freshly hydrated with no food on my stomach (lol). I ended up needing a Dr.'s order to get the labs drawn, & not just the Biometrics Screening Form (which I assumed, wrongfully, is all I needed). The communication from the front desk woman was.. horrid. Let's just say, for someone who has "15 years of experience," (her words, not mine), you would expect that her form of communication is simple, not off putting, & emotionless. Not her. After making it very clear that an order was needed, I was confused because I had been there before without a Dr.'s order (& I could've been completely wrong, and/or just couldn't remember - I had just gotten off from a 13 hr. shift). Instead of just ending the conversation there, advising me to contact my PCP to get an order, & reschedule she proceeds to point out, repeatedly, where it says an order is needed, repeats how long she's been doing her job (which is 15 years if you missed it the first time, lol) & as I'm walking out of the door, continues to advise me to "read the paper the next time." Freshly off from working a night shift, I 100% could've assumed wrong, and/or misread the form. But to be spoken to how I was, by someone who should know better, & be able to control her tone & emotions at 0800 is a horrible way for anyone to start/end their day. I will not be going back.. The one in Oxnard will get my business, & my referrals. & to whom ever she is, for her face to be the first face someone sees when entering the facility, is disgraceful (to say in the least).

I've had blood drawn here many times in the last 6 years. It is always very easy. Never waited…read moremore than 5-10 minutes if that. Last time I was there, I did not feel anything when the needle was inserted. Staff is always pleasant and welcoming. This place is one of the best kept secrets in Ventura.

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Pacific Diagnostic Laboratories
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Mobile Phlebotomy Services Biocells - laboratorytesting - Updated October 2026

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