They did an absolutely amazing job on my Chow! The staff is knowledgeable and very friendly. The…read moreprices are reasonable and definitely worth the job they do. So glad I found them !

I bring both of my cats here and I've never had a bad time, nor have my cats. What can I say? Nice,…read moreclean, great with my pets, and quick! They're so good with animals!

Love this store and all of the people in it! They have great products and have helped my dog so…read moremuch with joint pain issues. I will be forever grateful for how much they have helped my senior dog decrease pain. They also do a wonderful job at creating community and raising funds to help animals. On top of that the prices are very reasonable considering the high end services they provide. One of my favorite stores in Salem!!!

Where do I start. This is store is the Reason to support and shop small business. Their customer…read moreservice just goes above and beyond. They have been on the journey with me and my dog who has severe allergies for the last 10 years. They do research, they read every label, they are a wealth of experience and information and always there to help and listen to your needs. They've special ordered things I could let get anywhere else through the supply chain issue of Covid. They've continually stayed open after hours so accommodate me rushing to get off work, knowing that they are the only ones that carry the food my dog can eat without getting sick. Their compassion and work ethic is outstanding. Thank you for being in Salem, thank you to the staff that has stayed. I appreciate you so much!

We have been going to Soapy Paws for the past year. The…read moreowner Debbie and her daughter did a wonderful job with our dog Cooper. We scheduled our next appointment for today and we received a call from Debbie a couple of months ago stating she had sold the business. We received a call from the new owners stating they would have a groomer with experience with our breed would we like our appointment for June 1st . We did not receive any reminder call, or any communication from the new owners regarding our appointment for today. Imagine our surprise to arrive at our appointment today to closed doors and a sign saying under construction. I have been a business owner for many years... This is no way to run a business... Will not ever be returning to this business... There just is no excuse for this.

I've been a long time customer but the new owner needs to get it together. My dog went in for a…read morenail trim. The former owners just handled him. With the new owners my son had to lift my dog up to the table and hold his head while the dog's nails were trimmed. I feel bad for the new owners, but I won't be back.

I love these people. They are amazing. My little dog absolutely loves going there. They are…read morereasonably for pricing could not find a better people to take your little fur baby to

Nancy is a thoughtful, kind, very expeienced groomer who went out of her way to accomodate my very…read moreold and lame dog.

Tech was great and my mini Aussie was very happy! She need to be de-bulked badly, hadn't been done…read morein years.

Absolutely love my dogs haircut. The groomer arrived on time and was able to do everything I asked…read more They were very good about not cutting my dog too short. My dog is sensetive when it comes to nails and the groomer handled it super well and made sure to get every nail. She also gave me some advice to help my dog get over her nail cutting fear. Highly recommend will definitely be booking again

I've been taking our precious little fur girl Callie to Carrie's regularly for a couple of years…read morenow and can't for the life of me figure out why I haven't taken the time yet to write a review. Above all else, anywhere I take my dog has to be patient and caring and love animals. And they must also be at least reasonably competent. You'd think these two things would almost go without saying and be the norm at most grooming shops. Sadly, I've been to more than a few shops (even a few here in Salem) where that's absolutely not the case. Carrie on the other hand is a second generation groomer with literally decades of experience. And I'm quite certain that on most days she'd actually rather be surrounded by dogs than people. She totally knocks the ball out of the park on both the care and competence fronts. My Callie, a still somewhat skittish rescue that's been with us for several years now, is not at all bashful about telling us how she feels about things or people. She does not like most other dogs. Or baths. Or car rides (weird, right?). But when I tell her it's SPA DAY and that she's going to see CARRIE... she actually gets super excited and makes a beeline downstairs and to the car in the garage. That in itself speaks volumes to me about how she's treated at this shop. We've been there for about fifteen or so "Spa Days" now... once about every six weeks. It's always been outstanding and we've yet to have anything but stellar experiences. Her rates are not the cheapest in town but not ridiculous either. And they are very much in keeping with the quality of work that she performs. If you really care about how your dogs are handled and treated in your absence and how they look when you get them back... you really should give this place a try. They are truly outstanding.

Finally! Found a groomer that knows how to cut an Airedale. Super friendly, and our dog felt…read moreright at home from the moment we walked in the door. I'm telling you, they know. I highly recommend Carrie as your groomer. She's a great groomer and clearly loves animals.

We had a great experience with Dapper Dog Mobile Grooming. They arrived right on time as scheduled…read moreand finished in a little over an hour, which was awesome. They were very attentive and thoughtful--when they noticed my dog's coat tends to get dry, they made sure to use a hypoallergenic shampoo. His nails were clipped and filed very well, too. You can really tell they care about the dogs they groom and take pride in their work. Overall, a smooth, stress-free, and positive experience. Highly recommend!

Expensive but worth it for me. They do a great job. And I rest I am adding is because my review…read morewon't be posted unless I type enough letters.

Nancy was so wonderful. Her main concern is to make sure your pet is comfortable. She takes her…read moretime and did a fantastic job. My dog liked her immediately and that is very unusual. Super happy with the outcome. I am a very picky person with people that deal with my baby and if you are the same way, you'll love her service . Super happy.

I did finally get a refund, so at least she did the right thing there. Still not happy. Even the…read morebuzz job was jacked up and choppy with long hairs here and there.

Me and my husband have been bringing our new puppy here since January. They always do an amazing…read morejob on her and always make her smell and look great. Come visit this business they are amazing and so friendly.

Love this place! The owner groomed my dogs for years at a previous location and now has her own…read morelocation! They treat my dogs with loving kindness and know what they are doing. Facility is always clean and I recommend them to anyone looking for a groomer. The ability to book online is also a bonus.

We've been going here for over a year. Our regular groomer, Miranda, took off for maternity and now…read moremy dog, Maggy, "is too aggressive - it's a safety issue." She wouldn't let them work on one of her paws. She's never let them work on one of her paws. She shows teeth but they've never reported anything more. It's unfortunate and a little disappointing. They do an alright job. It's super convenient but Moon our german shepherd is always really damp when I pick her up and it's a hit or miss with the proper grooming especially around the potty area where if not done properly can create a mess and the hair matted since our last grooming. Perhaps I shouldn't have asked them to please pay more attention to that area when I dropped them off. It's a bit of a mad house but I appreciated them working with us with Maggy's sensitivity to her paw being worked on.

My (our) first time here and I'm extremely pleased at the treatment my English Bulldog Annie and I…read morereceived as soon as we walked in. Jenni was super pleasant and welcoming and when I mentioned that Annie has a problem with some smaller dogs, she quickly took away the other dogs who were part of the welcoming committee. Annie was there for a thorough bath and a badly needed nail trim and Jenni exceeded both expectations well! I highly recommend Jenni and Canine Concepts!