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    Services - Mobile Medics

    Desktop computer body repair

    Desktop computer support

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    AT&T Store

    AT&T Store

    3.0
    (2 reviews)

    I would give this place 0 stars if it were an option. Corey who is the "manager" created such a…read moreheadache for me. I went in to transfer my line to my boyfriend's AT&T account. He could not transfer my number, so he created a NEW account for my line without my permission to try again, but it still didn't work. I ended up having to get a new number on my boyfriend's account. Corey told me to wait a few days and then call and cancel my old plan and number. When I called AT&T 2 days later to cancel, they required my account PIN to access my account. I gave them the PIN I had set up, it was not working. When Corey created my new account he made a NEW PIN which was never provided to me. The representative at AT&T suggested I call the store to see if he remembered. When I asked Corey, he said "Ugh that's right, I didn't write it down and I don't remember it was a generic auto-generated PIN". He told me to come back into the store and anyone would be able to reset it. When I told him his store was an hour away from me he scoffed and told me there should be local AT&T stores by me, I can go in any one. The next day I tried calling to ask for his manager, he told me he is the manager. I asked for his boss's info, he told me he was unable to provide me with that since it's his personal line. He told me he would relay the message to have him call me, which seeing as how I never received a call, I'm assuming he did not. I was able to go into another AT&T store, they had to set up a SIM card for my old number so I could get texted a code to cancel my account. Now upon canceling my account, they are telling me I will get a bill for $50 for the service that was set up by Corey without my permission on a line and phone I was unable to use. UNACCEPTABLE. Go to ANY OTHER AT&T STORE!!

    Everything people said on Google is accurate: avoid the Cumberland St. store and go here…read more My mom was freaking out because she couldn't turn her phone back on so she headed to Cumberland St. (neither of us were even aware until later that there was a second store in Lebanon). She became even more upset when she was told the "bad news" that her phone was dead and everything was lost. To show how little they cared, they didn't even try to sell her a new phone. They did however suggest "you can try Quentin Rd." Well, I don't want this to become a slam on Cumberland St. (that's my next review) but rather just wanted to emphasize that the woman in the store (I assume it was Ashley because I read the overwhelmingly positive feedback about her in Google reviews) told my mom the phone simply needed to be charged and treated her with respect. To reiterate, If you need an AT&T store in Lebanon, go here. Avoid Cumberland St. at all costs.

    Mobile Medics - mobilephonerepair - Updated July 2026

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