While traveling for time-dependent reasons an odd-sized tire on my camper blew out. Adair found me…read morea new set of tires, and had me on my way within 15 minutes of receiving them from the warehouse. What could have been an overnight stay was managed in a couple hours. I'm grateful for the effort they went to - for what really wasn't a lot of money for them. I'd give them more stars if I could.

When I arrived to have two tires put on that I ordered the previous day, I decided to mark the two…read moretires I wanted disposed of and have the two on front moved to back and new on front. A man sitting out front asked what I was doing so I told him. Well, come to find out he was the owner and was very rude telling me if that's what I thought about his business he did not want my business. I explained I am a widow and don't know him and I wanted to make sure what I wanted was carried out. Again, he was quite rude. I explained when he is a single woman then he can judge me. **** I would NOT recommend Adair Tire. I will say prior to meeting this arrogant owner, I was pleased with getting my oil changed here ****

Very friendly and helpful. The environment was very much inviting and didn't feel like I was…read moregetting overlooked. I came in with a problem and left with it fixed. There is a picture that is on the wall that says don't tell me how to do my job with the hourly mechanical rate. I found that hilarious because he knew exactly what my problem was after I explained it to him with me just assuming and guessing. Kameka customer service is top tier she is very professional and patient. Thank you to you both for helping me get my baby back up and running smoothly without the morning hassle.

I had brake issues for the past few weeks, I went in, got seen immediately, they listened and cared…read moreabout the issue. Wonderful customer service. Fast and friendly. Highly recommend

My mom went in there for an oil change and in result her car is now leaking oil. We went back so…read morethey can fix it but SOLOMON who was at the front desk had an attitude and was overall disrespectful and very dismissive. Solomon finally told us that they will take another look at it and a guy named John was supposed to call back and as we walk outside out of frustration he decided to holler the word NIGG**. This is not the place to take your car especially if you are black. It's been 5 days and my mom's car is still sitting in the same spot. Awful place and horrible service. In the pictures it's oil leaking from my mom's car onto the sidewalk. Update: we got in contact with corporate, Solomon never took down my mom's email, but when the corporate office told my mom that the email Solomon put down for my mom is GOOBAMA@yahoo.com PLEASE DO NOT COME HERE!!!

I called Firestone to buy 2 tires because I had a blowout on the interstate. I got a price quote…read morefor the tires immediately and when I arrived Spencer double checked and found a better deal for me . The staff was very professional and mindful of the current health crisis I highly recommend this location to anyone who is in the area or needs automotive service thumbs up guys good job

Alex came to my residence and installed the rear sway bar on my vehicle on a Sunday afternoon, he…read moreworked around my schedule. He was friendly, professional, polite and he knew what he was doing. Alex does an excellent job, and what he charges is very fair. I plan on using him every time I'm in need of a mechanic. I wouldn't hesitate to recommend him to my friends and family, and I plan on doing just that. Thanks Alex!

From the owner: I am a 24/7 roadside mobile mechanic anywhere in the state of Alabama. It does not matter where…read moreyour car is located. Call me at any time of day or night.

Ricky and the team helped me out during a huge crisis - flat tire on I22. Got towed in, they got…read moreme turned around in 30 mins!!!

At this point this place needs to either be shut down, or corporate needs to do a walk through for…read moreproper business techniques and timelines. I am so upset because I literally took off work because online I scheduled for my A/C to be looked at for 12pm today. my appointment was scheduled and confirmed. I even got a text reminder to remember my appointment for today. however something told me to call just to confirm as well. When I called the Gardendale location, I was Immediately told "We don't do A/C services here at this location at all. I asked how that was possible considering it let me schedule online for this specific thing specifically for this location. They then said "Well yea they do that for all the locations but this location is the only one that does not do it." I told them that they could have at least called to let me know as I am sure they get some type of notification that an appointment was scheduled in their system. He then asked me when my appointment was and I told him the time. He confirmed my name which shows it was in their system. However he said he JUST opened it today, and it does not "Clarify" on their end exactly what the appointment was for. Which I do not believe, considering how detailed and organized the website itself is as it relates to picking a reason/issue you are having with your car. I then told him thanks, and I will just find somewhere else to go. He then stated, "Well no I can.... well wait, our A/C machine checker is down too so I wont be able to do it." It took him not even 2 seconds to say their A/C machine was down as well, which either tells me that he knew this from the beginning and could have stated that from the beginning, or he was just simply lying to soften the blow so that one could assume "Well he tried." I then asked DJ (That was the guys name) could he at least assist me with contacting another location close by that does do it, since this was not my fault and from a customer experience this was not a great one. DJ then said "Well I could, but they are gonna tell me yes all day and when you call they are gonna tell you something different." Which for one, does not shine a good light on you all's business at all, and it shows that YOUR employees are not honest ones. So just know that you all's business have an employee that is saying that about other employees and it makes you all look bad when it comes to company values. I told DJ I was willing to take my chances and if he could please at least help with that. (This is the kicker) he told me I am just going to have to call them myself. Because he does not have the time to do all of that. While DJ did not have an attitude and he was not per say rude. He also had a lack of empathy or care for my situation. This just seems to be an everyday norm for him. He did not feel as though my situation was important enough to fix considering I again scheduled like I should have, and there was a lack of communication on top of it not being my fault at all. He could have easily had someone else in that building to help him make that happen. As I am certain he was not the ONLY one working in that building that day. A phone call like that would not have taken long. I am just disappointed with this experience and if I could give this place zero stars I would. I will NEVER recommend anyone go to this location. This place needs restructuring, and maybe even some training on how to deal with customers.

Great guy Professional showed up on time…read more Would recommend in the future I would use again

At first Kevin had us believing he cared and was going to help us. He diagnosed the problem and…read moresaid he would pull the needed parts (and told us he did) and has yet to show up and won't return our calls. I wish I could leave a positive review for him but the problem hasn't been fixed after waiting for months and he won't co tact us to explain why or when. We are stuck.

Very quick, excellent service and all my questions answered. Will definitely recommend to friends…read moreand family very fair pricing as well

I made a request for my brake pads to be replaced. I was given a flat rate price for each axle and…read moreeven recommendations on where to shop for the parts. He offered to pick up the parts before arriving at my location, although I bought them myself for convenience. At the time of the review, I only had the front brake pads changed which took less than an hour from the time he arrived. Very quick and professional. He had all the right tools and experience.