Mobil Klinik replaced the back housing of my iPhone13 pro as it was cracked. Immediately after they replaced the part my Apple Pay did not work. I went back to see them within the hour. They said this could happen and they would order a new back housing and replace the one they had just put in. It would take another week. The next day as I was using my phone the audio no longer worked, it was no longer possible to take screen shots, the camera no longer focused... the list just kept growing. None of these were issues I experienced before they replaced the back housing.
When I returned to their store 2 days later the clerk / repair guy pointed out that my back housing was cracked! I had not dropped the phone so was confused as to how this could have happened. Of course now, they made it clear, I would have to pay for the new incoming replacement part....
Regardless, I noticed at this time that my phone was not only cracked at the top but it was now also warped! It now bowed in the middle! This had happened even with the protective case it was in.
The only way this could have happened is when I put my phone in my back pocket. Something I have ALWAYS done and NEVER had any issues with, until NOW!
The only explanation I can come up with is that the parts they sell are not of good quality and should therefore be avoided. The clerk did not disagree and said "he only works there. He's not the owner".
I could not do anything. Even a new back housing would not work because the phone was now warped and would likely be as problematic as the first.
In the end I am out the $330 I spent plus the value of the phone had I traded it in. A pricey lesson! I will never go this route again.
Be aware!!! The products they sell aren't of the same quality! read more